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Columbus Airport Marriott

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#23 of 143 Hotels in Columbus
Certificate of Excellence
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1 room 2 adults 0 children
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Columbus Airport Marriott
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322 Reviews from our TripAdvisor Community

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Showing 321: English reviews
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california
Reviewed yesterday NEW

Service and quality of people at the airport Marriott at Columbus is terrific. Very friendly front desk and manager, Arieeal, server in the restaurant, was fabulous, physically got onto my computer to help me access the wifi network sign-on page, which I was having trouble getting to, and was a great server. Great to be at a well managed property.

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Helpful?
Thank leovincent
A TripAdvisor Member
1 review
Reviewed 3 days ago NEWvia mobile

I have been here before and this is my second stay. The M Club is awesome and what's better, is the staff! Tonight, Lee and Ariel checked me in and they were both very kind and helpful! I recommend this Marriott when in Columbus Ohio!

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Helpful?
Thank A TripAdvisor Member
Management response:

Dear Guest, We appreciate your great review. We pride ourselves on our great service and Marriott is glad to read that it was one of the highlights on your stay. Best, Nic DiLillo Assistant General Manager

Reviewed 1 week ago

Loved my stay at the Columbus Airport Marriott! Wish my stay could have been longer. Convenient shuttle to the airport (to and from) plus free parking while I was gone! Great location and awesome employees!

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Helpful?
Thank Haylie F
New York City, New York
Reviewed 1 week ago

Cancelled late night flight to LGA found me hauling my 5 bags in the Columbus Airport Marriott. First time visiting, the airport shuttle driver was perfectly friendly without being too much...good thing, fragile from a terrible travel day. The front desk staff took my voucher and processed everything asap. Lovely Tara had my Marriott member# looked up quicker than i...

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Helpful?
Thank grassclippings4
Washington DC, District of Columbia
Reviewed 1 week ago

I stayed at this hotel for a week. Overall it was a nice hotel, but when I came home I found ringworm on my arm. Super gross! Honestly can't think of any other way I would have gotten this. Luckily it is only in one spot, and I am going to the doctor today. I travel to Columbus pretty often...

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Helpful?
Thank thearichh
David K, General Manager at Columbus Airport Marriott, responded to this review

Dear thearichh, Thank you for taking the time to let us know about your most recent experience. I would greatly appreciate an opportunity to discuss your experience further with you. We are committed to providing positive, memorable experiences for all of our guests and adhere to the highest standards in regards to cleaning processes and procedures. Please feel free to...

Batesville, Indiana
Reviewed 1 week ago via mobile

I stayed one night as I had an early morning flight. Great service and the young man at the desk informed me I could leave my car there for no extra charge! What a bonus. I thought I would have to get up early to find long term parking. The hotel is very pleasant, 5 min shuttle to the airport...

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Helpful?
Thank Maureen194767
Reviewed 2 weeks ago via mobile

I had the pleasure of staying in this hotel last night and I am comfortable giving it 5 stars here. It is an airport hotel so it isn't a high rise and has no real views to speak of. My #1 concern with a hotel is whether or not they recognize my Marriott status and offer me an upgrade if...

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Helpful?
Thank Patrick O
Indianapolis, Indiana
Reviewed 3 weeks ago via mobile

The service was great at check in. Our room was clean and comfortable. I had to call for clean pillows. The pillow cases we clean but pillows had an order. The elevator was way inn the other side of the hotel from front desk. We didn't have much luggage so it wasn't bad; it was just strange.

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Helpful?
Thank CRMays
Management response:

Dear Guest, Thank you for leaving us a positive review. We understand your frustration with the long distance walk. In the future we would be glad to assist you with your luggage or if its more practical you can drive to the side entrance where the elevator is right outside the doors. Marriott hopes to see you soon! Best, Nic...

Pittsburgh, Pennsylvania
Reviewed 3 weeks ago

Very clean hotel. That's the good. The bad: cheap mattress, paper-thin walls with no sound barrier in between. I could hear on 2 seperate occasions the person in the opposite room peeing!!!!!! Are you kidding me???? Glad they didn't have a intestinal issue because it would of sounded like the 4th of July!!! Won't stay here again.

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Helpful?
Thank BOOCKSIE
David K, General Manager at Columbus Airport Marriott, responded to this review

Dear Boocksie, Thank you for taking the time to tell us about your recent stay. While I do not always enjoy the feedback we receive, it is essential in helping us to improve the guest experience at our hotel. We are exploring both short term and long term solutions to help address the issues you experienced during your stay. Thank...

Durham, North Carolina
Reviewed 15 February 2017

I am very loyal to Marriott Hotels in general. Whenever I travel, I seek out Marriott because of its consistently good service and clean hotels. Having visited Columbus, Ohio, several times in the past, I decided to give the Columbus Airport Marriott a try. I was pleasantly surprised that the staff at this hotel exceeded my usually high expectations of...

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Helpful?
Thank nyrxman
Management response:

Dear Guest, Being in the profession of hospitality, this review is music to our ears! We will be celebrating this review with our team! We are so glad to hear you had a positive experience with our hotel. Marriott is looking forward to hosting you in the future! Best,

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free Parking
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Tennis Court
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Stay in the center of it all at the Columbus Airport Marriott, the closest full-service Marriott to downtown Columbus and the airport. With corporate convenience and vacation comfort, Columbus Airport Marriott offers amenities for all guests. ... more   less 

Additional Information about Columbus Airport Marriott

Address: 1375 N Cassady Ave, Columbus, OH 43219-1524 (Formerly Radisson)
Region: United States > Ohio > Columbus
Price Range: $186 - $356 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Columbus Airport Marriott 3.5*
Number of rooms: 227
Reservation Options:
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Also Known As:
Columbus Airport Marriott Hotel Columbus
Marriott Columbus
Columbus Marriott
Columbus Airport Marriott Ohio
Hotel Style:
#11 Business Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Columbus Airport Marriott staff and other travellers.
7 questions
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Chandler, Arizona
over a year ago
2 days ago
west palm beach
over a year ago

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Questions? Get answers from Columbus Airport Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure no one is next to you. Get an end unit”
 of 5 bubbles BOOCKSIE, 4 Mar 2017 | Read review
“Even though it is fairly close to the airport, we never heard any plane landing or taking off and we faced the direction of the airport.”
 of 5 bubbles nyrxman, 15 Feb 2017 | Read review
“Close proximity to the airport, yet very quiet.”
 of 5 bubbles BillRoss2016, 13 Dec 2016 | Read review
“4th floor has best views”
 of 5 bubbles apmcdonaldjr, 5 Dec 2016 | Read review
“Rooms near the elevators are convenient and not too noisy”
 of 5 bubbles F7943JUchr, 27 Nov 2016 | Read review
5 of 5