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Red Roof Inn Columbus West

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Red Roof Inn Columbus West
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118 Reviews from our TripAdvisor Community

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There are newer reviews for Red Roof Inn Columbus West
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Showing 117: English reviews
Reviewed 8 September 2016 via mobile

This place was awful.. I wouldn't recommend it to anyone.. we went here last minute and we're treated horrible. Don't depend on a wake up call cuz they obviously won't call.. the desk girl has no manners what do ever. The bathroom tub was discussing had mildew stains all over it. And the bed had stains as well.. Its safe...

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Helpful?
Thank Tay S
Kimberly L, General Manager at Red Roof Inn Columbus West, responded to this review

Thank you for taking the time to tell us about your experience at the Columbus W - Hilliard Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to...

Reviewed 7 September 2016 via mobile

Front desk was very friendly. Room was recently updated nicely including laminate flooring and very modern sink. Room was very clean but smelled heavily of cleaner or air freshener when I arrived. Bathroom is tiny but that is too be expected. Great room for the price!

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Helpful?
Thank Tracey G
Kimberly L, General Manager at Red Roof Inn Columbus West, responded to this review

We appreciate your comments regarding your recent stay at the Columbus W - Hilliard Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we...

Venice, Florida
Reviewed 26 August 2016

We have stayed at this Red Roof annually for the last 15 years and was impressed with the updates to the room we had. The room was very modern and clean. We love the free long distance calling, great wifi connection, USA Today newspaper available, refrigerator and microwave, "rain" shower head, and very comfortable bed. This hotel location is very...

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Thank hallpau
Reviewed 24 August 2016 via mobile

We stayed for a long weekend in mid-August. The room was clean and adequate. We were a party of three--hubby and I and granddaughter--and only given two towels despite asking several times for extra towels. Minor annoyance. Decent location, with a mall, Walmart and cinema across the street. So-so staff.

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Helpful?
2Thank LizShella
Kimberly L, General Manager at Red Roof Inn Columbus West, responded to this review

Thank you for taking the time to tell us about your experience at the Columbus W - Hilliard Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to...

Reviewed 23 August 2016

Upon arrival of the hotel, it's obvious to tell that some of the other residents are living in the hotel. The rooms slightly smell of smoke and the atmosphere is just generally creepy. The rooms looked nice inside but, I just couldn't dodge the uncomfortable feelings

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Helpful?
Thank Curtis B
Kimberly L, General Manager at Red Roof Inn Columbus West, responded to this review

Thank you for taking the time to tell us about your experience . I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for any inconvenience you may experienced during your stay. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please...

Rossburg, Ohio
Reviewed 15 August 2016

This is an older property, but the management has done a great job of keeping up with the times. The rooms are renovated and very up to date. The wood-style flooring takes away any musty smell from dirty carpets and the wall colors are very modern. I had a King Superior Room which is a little larger and has a...

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Helpful?
Thank lab5373
Kimberly L, General Manager at Red Roof Inn Columbus West, responded to this review

I appreciate your comments regarding your recent stay at the Columbus W - Hilliard Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we...

Sedgwick, Kansas
Reviewed 12 August 2016 via mobile

Rolled in at 12:30 am and was very pleased with the room. Nice and cool, clean, comfy bed, and just beautiful! Clearly they care about appearance and nice beds, etc... Thank you for helping our trip run smoothly. Hats off to Liz also.

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Helpful?
Thank louisl374
Kimberly L, General Manager at Red Roof Inn Columbus West, responded to this review

We appreciate your comments regarding your recent stay at the Columbus W - Hilliard Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we...

Dixon, IL
Reviewed 8 August 2016

We stayed here this time because it's halfway between groups of relatives. The location is great! There is a Perkins Restaurant right next door, an iHop across the street, Bob Evans and Cracker Barrel down the road. There are other restaurants like Olive Garden and the Outback in the immediate area, as well as a movie theater, Wal-mart, Sam's Club...

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Helpful?
Thank jaffa76
Kimberly L, General Manager at Red Roof Inn Columbus West, responded to this review

I appreciate your comments regarding your recent stay at the Columbus W - Hilliard Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we...

A TripAdvisor Member
1 review
Reviewed 5 August 2016 via mobile

I enjoyed my two-night business stay. I was impressed with the smell and cleanliness of the room. No cigarette smell at all. The staff was inundated by the rather large group in my company yet they held their own with manners and poise. I was the last in line to check in and they kept their energies up, as well...

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Helpful?
Thank A TripAdvisor Member
Kimberly L, General Manager at Red Roof Inn Columbus West, responded to this review

We appreciate your comments regarding your recent stay at the Columbus W - Hilliard Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for...

Chicago, Illinois
Reviewed 1 August 2016

I just stayed at this property this weekend while visiting family nearby. I was traveling with my sister and niece and their dog. They were in a room on the first floor and I was on the 2nd floor. The Red Roof provides a great price and this location was above my expectations. Rooms were clean, comfortable and recently renovated....

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Helpful?
Thank amtran727
Kimberly L, General Manager at Red Roof Inn Columbus West, responded to this review

We appreciate your comments regarding your recent stay at the Columbus W - Hilliard Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you so much for...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access

Additional Information about Red Roof Inn Columbus West

Address: 5001 Renner Rd, Columbus, OH 43228-9358
Region: United States > Ohio > Columbus
Price Range: $92 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Red Roof Inn Columbus West 2*
Number of rooms: 79
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline and Travelocity so you can book your Red Roof Inn Columbus West reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Red Roof Inn Columbus West Ohio
Columbus Red Roof Inn
Hotel Style:
#2 Best Value Hotel in Columbus
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Questions & Answers

Here's what travellers have asked, with answers from Red Roof Inn Columbus West staff and other travellers.
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Questions? Get answers from Red Roof Inn Columbus West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I would choose a room with 2 beds as they seem to be a little bit bigger than a standard King room.”
 of 5 bubbles Pupncub, 29 Nov 2016 | Read review
“There is no elevator at this hotel....so I always request ground floor.”
 of 5 bubbles hallpau, 26 Aug 2016 | Read review
“Look at pictures, before booking.”
 of 5 bubbles 935reginaa, 10 May 2016 | Read review
“There are no elevators, so choose the 1st floor if you don't want to climb stairs.”
 of 5 bubbles amp24811, 7 May 2016 | Read review
“A great value”
 of 5 bubbles nancel47, 10 Apr 2016 | Read review
5 of 5