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Red Roof Inn Columbus West

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Traveller (6)
Room & Suite (18)
Dining (1)
Overview
  • Excellent43%
  • Very good28%
  • Average17%
  • Poor6%
  • Terrible6%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Pets Allowed
Wheelchair Access
Housekeeping
2 Star Hotel
All hotel details
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Rooms
Aug. 5Aug. 6
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (153)
There are newer reviews for Red Roof Inn Columbus West
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Traveller rating
63
43
26
9
10
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Time of year
LanguageEnglish
63
43
26
9
10
Show reviews that mention
All reviewsroom was cleanamc movie theaternumerous places to eatresolved immediatelyfridge and microwaveone nightneeded a place to stayfront desk staff were friendlynight's sleepcoffee makerstay there againlocation is greatflat screen tvshopping and restaurantshotel staffeasy accessenjoyed my stay
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41 - 45 of 151 reviews
Reviewed December 14, 2016

Watch out for credit card fraud. How do I start Amanda the receptionist at night double swipe my credit card. Which she stated that the first transaction did not go through, But that was false. Double transaction and charge me for two rooms which I...More

Thank casey1808
Response from Kimberly L, General Manager at Red Roof Inn Columbus WestResponded December 23, 2016

Dear Casey1808, I am sorry that your recent stay did not meet your expectations. I continued to investigate after we spoke and records show that you signed the paperwork for two rooms at the same time, two different room numbers, side by side for one...More

Reviewed December 11, 2016 via mobile

Outside looked Meh. Inside was pleasantly decorated. Not the cleanest and the bed and pillows were hard, but it was cheap. Down side, water pipe was busted and no hot water. They gave us 20% discount.

Thank Kelley B
Reviewed November 29, 2016

This is my go to Hotel when driving from South Central PA to Illinois. First the location is great, easy on and off the interstate. There is a Perkins and a Wendy's within a few hundred feet of the property. I had to take my...More

Thank Pupncub
Response from Kimberly L, General Manager at Red Roof Inn Columbus WestResponded December 1, 2016

I appreciate your comments regarding your recent stay at the Columbus W - Hilliard Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive...More

Reviewed October 17, 2016

My gf and I were traveling with our dogs and wanted a place to stay for the night. A friend recommended the Red Roof Inn chain. We looked at the reviews of a few. This one looked to be in a decent neighborhood right off...More

Thank kbrews
Response from Kimberly L, General Manager at Red Roof Inn Columbus WestResponded November 11, 2016

I appreciate your comments regarding your recent stay at the Columbus W - Hilliard Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels. I will make sure to share your comments with the rest of our team. Positive...More

Reviewed September 8, 2016 via mobile

This place was awful.. I wouldn't recommend it to anyone.. we went here last minute and we're treated horrible. Don't depend on a wake up call cuz they obviously won't call.. the desk girl has no manners what do ever. The bathroom tub was discussing...More

Thank Tay S
Response from Kimberly L, General Manager at Red Roof Inn Columbus WestResponded September 28, 2016

Thank you for taking the time to tell us about your experience at the Columbus W - Hilliard Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies. At Red Roof, we strive to provide every customer...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Non-Smoking Hotel
Room amenities
Air Conditioning
Microwave
Details
Price range
US$80 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Columbus
Room types
Non-Smoking Rooms
Details
Price range
US$80 - US$95 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Best Value Hotel in Columbus
Room types
Non-Smoking Rooms
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Traveller (6)
Room & Suite (18)
Dining (1)
Questions & Answers
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nsaids_nurse420
September 19, 2014|
Answer
Response from Robert F B | Reviewed this property |
Wow! Sorry to hear of this happening. Needless to say, I'll likely stay elsewhere next time I'm in Hilliard. This sounds like something you need to include for your review. And for you to bring directly to the attention... More
0
Votes
Room Tips
"Do not stay at this hotel.....the desk clerk is very rude!!! There is a fabulous Motel 6, 2 blocks away."
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"Exterior doors allow construction workers to pull right up to the lower floor rooms."
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"No elevator if that is important. Ask for a room away from the highway....if that is possible!"
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"Rooms on the back side of the hotel are away from traffic noise."
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