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Quality Inn & Suites

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153 Reviews from our TripAdvisor Community

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Showing 152: English reviews
Arizona
Reviewed 13 July 2016

Good solid safe place to stay. No luxury by any stretch but very economical. hot breakfast every day was great. We booked through Hotwire so saved a lot of money that way. Location couldn't be better, in the middle of everything, Bob Evans and Steak and Shake in walking distance, Cracker Barrel right there also. easy freeway access. Staff super...

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Helpful?
Thank Kaibob
Quality I, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to review the Quality Inn. We are glad you were satisfied with your stay. We agree that we have several restaurants within walking distance. Our location is conveniently off the expressway with lots to do. We hope to see you again. Sincerely, Quality Inn Management Team

Phoenix, Arizona
Reviewed 12 May 2016

I had orginally booked another hotel in the area, but cancelled and booked the Quality Inn, primary due to their Internet description. The rooms are as depicted, clean and bright( only draw back no fridge). Also found no beverage machines Breakfast is hardy, eggs,waffles,bacon, bagels, ( brew coffee in air pot is more like colored water, very weak, please brew...

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Helpful?
Thank Georgia C
Quality I, General Manager at Quality Inn & Suites, responded to this review

Thank you for the awesome review. We are glad you found our hotel clean, comfortable, and a friendly staff. We do have microfridges in some rooms. I encourage you to call and request a room with one. We will make sure the breakfast attendant make the coffee a little stronger. Our staff will enjoy reading your review. Hope to see...

Port Washington, New York
Reviewed 26 March 2016

Very good experience here: although I arrived after 1 a.m., check in was very easy, the front desk staff member was sweet and cheerful, and I had no trouble finding parking. This is a large hotel with a variety of different types of rooms--I had booked an insanely cheap one through Hotwire and it didn't turn out to have a...

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Thank flyermontana
Quality I, Front Office Manager at Quality Inn & Suites, responded to this review

fylermontana, Thank you for the awesome review. We are glad you were happy with our accommodations. Our staff strives to make sure all guests are checked in quickly and efficiently. We have just installed new wi-fi and are in the process of putting all new bedding in the rooms. Looking forward to seeing you on your next stop.

Reviewed 17 March 2016 via mobile

Been staying here for a few years, since back when it was a Baymont. Always comfortable rooms, clean, and close to food and beverages. The staff always makes me feel welcome, and Roger, at the front desk, is great at check in and following up to find out if everything is satisfactory. The only negative comment I can make is...

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Helpful?
Thank Paul H
Quality I, Front Office Manager at Quality Inn & Suites, responded to this review

Paul H, Thank you for the awesome review. We are glad you choose to stay with us. I am sorry you are not a fan of our liquid coffee. We do brew fresh coffee daily; it is in the air pots on the beverage table. We will see you soon.

Indiana
Reviewed 19 February 2016

I found a coupon in the travel booklet. I was impressed with the hotel. The clerk was friendly and effiecient. The room was clean. I thought the bathroom was a litttle small. Breakfast was good. I would stay again.

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1Thank sheila m
Quality I, Front Office Manager at Quality Inn & Suites, responded to this review

sheila m, Thank you for taking the time to review our hotel. We are glad you were impressed. We will share your review at our weekly staff meeting. See you soon.

Broken Bow, Oklahoma
Reviewed 11 February 2016 via mobile

I returned to akron and decided to stay here because the room rate was a few dollars cheaper than other hotels in the area. I guess i got what i paid for. The hotel looks good from the outside but on the inside its outdated some hallways smell musty, sheets on the bed were yellow instead of white, and the...

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Thank Keifer L
Quality I, Front Office Manager at Quality Inn & Suites, responded to this review

Anthony B, Thank you for reviewing our property. I apologize that you felt you were staying in unsafe area. The Quality Inn has not had any problems with safety. I am shocked to read that hallway smelled musty. We just repainted the entire interior third floor.All rooms have just been updated with all new bed linens. I have tried to...

Grand Rapids, Michigan
Reviewed 27 January 2016

I've stayed at this Quality Inn several times and hope to continue staying there in the future. Each time I stay I see positive improvements in the physical condition of the property. The manager is providing great leadership and has assembled a team that cares about the guest experience. At this price point you are not going to get much...

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Helpful?
Thank starkperc
Quality I, General Manager at Quality Inn & Suites, responded to this review

Starkperc, Thank you for taking the time out of your busy schedule to write this review. We are glad you noticed and mentioned the changes we are making. We will continue to do our best to provide quality service to all our guests. I will make sure to share this review with the "TEAM" at our weekly meeting.

Indiana
Reviewed 22 January 2016

The hotel is a hidden gem. The desk clerk had everything ready upon my arrival. The room was a little small, but clean. Breakfast was just enough. All staff I encountered was friendly. Price was great. I would definitely stay here again.

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Thank meskier33
Quality I, General Manager at Quality Inn & Suites, responded to this review

Thank you for the awesome review. It is our goal to provide every guest with a positive experience. We look forward to seeing you again.

Conroe, Texas
Reviewed 5 January 2016

It was a great place to stay. I stayed 6 nights, and the staff made sure I had everything I needed. They were polite, helpful, and the rooms were quite and very comfortable. Breakfast was good daily.;

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Thank John H
Quality I, Manager at Quality Inn & Suites, responded to this review

John H, Thank you for the awesome review. This review is just what we needed to see. The Quality Inn has just switched management. We believe that we have the staff and the clean rooms our guests are looking for. We look forward to seeing you again .

Fairlawn, Ohio
Reviewed 12 October 2015

I used to use this hotel all the time for our groups when they come to town. TODAY THAT ENDED. We had guests come from out of town and I booked a room with them through Travelocity. When my guests came with their confirmation number and PROOF THEY PREPAID. The hotel claimed that they had NO record. What is worse,...

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1Thank tina F
Quality I, General Manager at Quality Inn & Suites, responded to this review

Tina, Thank you for your response. I would like to apologize for all the problems you incurred. I appreciate your honest feedback. The Quality Inn is now under new management. We have a new team and only good things are coming. We would like for you to give us another chance.

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Amenities

Highlights
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Pool
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Quality Inn & Suites

Address: 70 Rothrock Loop, Copley, OH 44321-1331 (Formerly Baymont Inn and Suites Copley)
Region: United States > Ohio > Copley
Price Range: $83 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 117
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Also Known As:
Econo Lodge Copley
Copley Econo Lodge
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I was on the 3rd floor and had a great experience.”
 of 5 bubbles 879samanthak, 2 Feb 2017 | Read review
“Third floor rooms are interior entrance.”
 of 5 bubbles Guitarlover70, 22 Dec 2016 | Read review
“first floor at the end of the building!”
 of 5 bubbles kenyam782, 26 Sep 2016 | Read review
“Third floor rooms are interior.”
 of 5 bubbles sheilamJ190HO, 19 Feb 2016 | Read review
“My room was on the third floor. Interior entrance.”
 of 5 bubbles meskier33, 22 Jan 2016 | Read review
5 of 5