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Sheraton Suites Akron Cuyahoga Falls

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Traveller (158)
Room & Suite (103)
Dining (9)
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Overview
  • Excellent51%
  • Very good29%
  • Average11%
  • Poor5%
  • Terrible4%
Travellers talk about
“river view”(16 reviews)
“the club lounge”(17 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
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Additional information
Offers from Sheraton Suites Akron Cuyahoga Falls
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Sheraton Suites Akron Cuyahoga Falls
Special Offer: Breakfast for 2 Included
Hotel deals
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Rooms
Jun. 4Jun. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (477)
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All reviewsriver viewthe club loungestarbucks coffeeliving roomrooms are spacioushotel restaurantbeautiful hotelbreakfast buffetan upgradestayed longerpull out couchmini fridgebusiness tripupon checknight's sleepking bedindoor pool
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181 - 185 of 471 reviews
Reviewed December 11, 2014 via mobile

Disappointed that they charge your card and hold your funds for 5 business days even though you pay in cash. Nothing like paying double when you stay. Yet the won't just take the cash up front because of their policy.More

Thank Melloni T
Response from Jeffrey L, General Manager at Sheraton Suites Akron Cuyahoga FallsResponded December 19, 2014

Melloni, thank you for taking the time to share your concerns about your recent stay with us. We do require a credit card for all reservations upon check-in, however, the credit card is only authorized for incidentals when our guests pay cash at check-in and...More

Reviewed December 10, 2014

I stayed here for a month on a work assignment, and I loved this place! One of the best extended stays I have stayed in (and there have been many!). The room is like a very classy apartment, the bar across the street is super...More

Thank Brett H
Response from Jeffrey L, General Manager at Sheraton Suites Akron Cuyahoga FallsResponded December 11, 2014

Brett, thank you so much for taking a moment to share your comments about your stay with us. We sincerely appreciate your patronage and are delighted we could serve as your home away from home for such an extended period of time. Additionally, we are...More

Reviewed December 10, 2014

Stayed here one night when visiting family in the area. We booked the room that morning and got a Cyber Monday special rate. The room was clean, but in the "basement" of the hotel so it had a musty smell. The beds were comfortable and...More

1  Thank PuggedMama
Response from Jeffrey L, General Manager at Sheraton Suites Akron Cuyahoga FallsResponded December 11, 2014

loriandryan, thank you for sharing your comments about your recent stay with us on Tripadvisor. We sincerely appreciate all feedback as it helps us to continually improve our service and facilities. I would like to apologize if you felt you were given a lesser quality...More

Reviewed December 8, 2014

I was only in the hotel for about 5 hours, but it wasn't pleasant. The hotel itself is lovely and clean, and it looks like it's in a great, fun area, but there's a train track right alongside it - trains go by every couple...More

Thank Wendy M
Response from Jeffrey L, General Manager at Sheraton Suites Akron Cuyahoga FallsResponded December 10, 2014

Wendy, thank you for choosing the Sheraton Suites Akron/Cuyahoga Falls on your recent trip through our area. I would like to extend my sincerest apologies for the unrestful sleep you had during your visit. We continue our efforts with the local and federal governments to...More

Reviewed November 24, 2014 via mobile

The views from this hotel are beautiful. The hotel is very nice, from lobby to rooms. And a plus, dog friendly. We felt awkward bringing our dogs inside this somewhat fancy hotel. Large field and park next to hotel where u can get great view...More

Thank Amber692
Response from Jeffrey L, General Manager at Sheraton Suites Akron Cuyahoga FallsResponded December 1, 2014

Amber, thank you for taking a moment to share your review of your recent visit with us. I'm pleased that overall you enjoyed our hotel, the river view, and our proximity to the Cuyahoga Valley National Park. We truly appreciate all feedback as it helps...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$144 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$144 - US$228 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (158)
Room & Suite (103)
Dining (9)
Pool & Beach (7)
Business Centre & Event Rooms (7)
Questions & Answers
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Andrea G
July 2, 2016|
AnswerShow all 3 answers
Response from Walter U | Reviewed this property |
We were on the 2nd or 3rd floor. We faced the river and the highway...and rail road tracks. We had no balcony as far as I can remember. Call and ask, but make sure you get a specific name of the person you speak with...so... More
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Joshua z
April 29, 2016|
AnswerShow all 2 answers
Response from gypsykl79 | Reviewed this property |
Yes
0
Votes
Gary H
September 5, 2015|
AnswerShow all 3 answers
Response from alexandermayk | Reviewed this property |
We have gone to over 100 different Sheraton properties around the world and we noticed dogs at many of them. Actually, we know Sheraton Downtown Toronto And Sheraton Downtown Ottawa are very pet friendly personally. Our... More
0
Votes
Room Tips
"lower floors on the river have the better views. Higher rooms look over the river to the highway"
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"on a weekend there is not a good room"
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"Try the rooms in another hotel :)"
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"Splurge for creek side and club floor. Worth the extra cost"
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