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This is more like a Motel ___ with a crappy diner in the lobby. I've had far better at other motels for half the price. The room we booked for a weekend to attend a family wedding was a Non-Smoking King. We got a Double...More
1 Thank Matt T
Response from CarlsonRezidor, Manager at Stonehill Hotel & Suites Cleveland- EastlakeResponded 26 August 2016
Thank you for reaching out and writing your review. We are sorry to hear of the many issues you experienced during your stay. We will review the conditions of our hotel with our housekeeping staff and our Management team to ensure all guest rooms and...More
disappointed. hotel room was small for 2 people. The bathroom was so small, no vent in therre, so haed ro breath whem shower runnjng. Door almost touched the tub and the toilet "ran" constantly. The tub/shower could have used a good scrubbing. There was dirt...More
Response from Radisson E, General Manager at Stonehill Hotel & Suites Cleveland- EastlakeResponded 18 August 2016
I am sorry to hear about the issues during your stay. We did have a power outage from the storms, and when power was restored we incurred additional damage.
We will investigate your feedback on the bathrooms, and all of your concerns.
Thank you for...More
US$101 - US$160 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Questions & AnswersAsk a question
Mary Ann S
it looks like the reviews for the past 2 months have been terrible. Rooms dirty and noisy.
what has changed at this hotel?
22 October 2015|
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Response from Brenda F | Reviewed this property |
The pool was closed, but we never use the pools in hotels. One elevator was not in use, but the one directly next to it worked. Our room was clean and it was quiet until about 8:00 am before we heard people in the hallway... More
The pool was closed, but we never use the pools in hotels. One elevator was not in use, but the one directly next to it worked. Our room was clean and it was quiet until about 8:00 am before we heard people in the hallway. Not sure what has changed since it was our first stay here. We will return on our next visit to the area.