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Due to the size of our travel party, we needed rooms that could accommodate us. We found there were few hotels that could. The choice hotels brand does have at least a few in larger cities and they are not horribly priced. This and location...More
Very disappointed in my trashy room I reserved room (223) My family and I arrived at the room early. And the clerk allowed us to check in after a 5 hour drive on the road. Once. We got to our room we un packed and...More
Thank Meme J
Response from General_Manager_CS, Front Office Manager at Comfort SuitesResponded 6 days ago
I would like to start off by apologizing on behalf of everyone here at Comfort Suites. We are very disappointed to hear that you were not happy with your stay. I can ensure you that your feedback will be shared with the housekeeping...More
We have booked a whirlpool suite here a number of times to celebrate our anniversary. Our room was large w much closet space & wonderful view of Ohio River and Cincinnati skyline. The spa tub is very nice. Our clerk solved a slight mix up...More
How can a hotel that use to be so good turn so bad in such a short time? This place is horrible anymore and I will never stay here again. I average 4-6 times a year but never ever again. My suggestion QUIT ALLOWING BIRTHDAY...More
1 Thank scottsgrl
Response from General_Manager_CS, Front Office Manager at Comfort SuitesResponded April 24, 2018
Thank you for your feedback. On behalf on myself and my staff I'd like to apologize for the issues you dealt with during your stay. We hope you'll return in the future and allow us another chance to provide you with excellent service.
I had been to this hotel less than a year ago and gave it very high remarks!! Not Now!! One of my worst experiences in such a long time. When we started to go to bed at 11pm and we pulled our bed covers down...More
If Comfort Suites had better customer service it would be easy to get all those answers quickly and easily directly from the motel. These questions are not seeking an opinion about the motel based on someone else's... More
If Comfort Suites had better customer service it would be easy to get all those answers quickly and easily directly from the motel. These questions are not seeking an opinion about the motel based on someone else's experience, but factual information that the motel can answer correctly.