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I normally stay in Middletown but it was booked for the days I was in town so I made reservations at the Franklin property. The bed was comfy but the room was a little large for what I needed it for two days. It's hard...More
Me and my husband traveled 4 hours from Michigan to Franklin Ohio to see Clay Walker at JD Legends. We stayed at this hotel and got the whirlpool room. The room was very clean and comfortable. The breakfast in the morning was well stocked and...More
We had two rooms for a total of 5 adults and one toddler. The pool was a great way to relax at the end of a long day. The breakfast was typical of a Holiday Inn Express. Rooms were clean and comfortable.
I spent just one night here. The room was quiet & clean, bed comfortable, lobby looked to be recently updated, everything worked fine. However the guy at the desk wreaked of cigarette smoke, and the rest of the property was worn out. The carpet in...More
***WARNING - BED BUGS***
I have been an IHG Platinum Member since 2004 and I have never complained about an IHG property. On March 4, 2018, I arrived at 7:30 pm for a 2 night stay. At 11:00 pm I turned on the light to...More
Response from Gary P, Owner at Holiday Inn Express & Suites Dayton South FranklinResponded March 7, 2018
Bedbugs do not typically breed in the hotels, but they are brought in via luggage from guests. We have a very aggressive pest control policy and have an outside company to the hotel routinely. Pest activity is rare and I am extremely sorry you had...More