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Quality Inn & Suites

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Quality Inn & Suites
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124 Reviews from our TripAdvisor Community

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Showing 123: English reviews
Reviewed 2 days ago NEWvia mobile

Stayed at this hotel while visiting family in the area. Only stayed one night but was impressed. The room was spacious and clean, breakfast was good and had a variety of choices, and staff was friendly and helpful. This is an older hotel but the building seems to be maintained well. Carpet and tile in our room was clean but...

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Thank Joe H
Cleveland, Ohio
Reviewed 2 weeks ago

Stayed the last week visiting a friend in this area- off the beaten track so a little tough to find the first as others have mentioned but it also makes it on the quieter side which makes it worth it. Price is inexpensive and hotel is near by a lot of places (stores, food, etc) so very convenient. Housekeeping has...

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Thank irishluck7780
Toronto, Canada
Reviewed 3 weeks ago

Good for a nights rest. Dated but for the price they charge- no complaints. Had a good nights rest for a long drive ahead. Basic amenities available. Staff was accommodating and breakfast was decent. Safe neighborhood.

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Thank ScarboroughMirror
PA
Reviewed 9 December 2016

This place is in the Choice chain, and while the Quality Inn name is thought to be lesser quality than the Comfort Inn brand, this hotel was pretty nice. Check-in with Heather was seamless, and she was very friendly. The room was clean and quiet, the bed and pillows were comfy, the free breakfast was OK. What more can you...

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Thank tshell223
Buford, Georgia
Reviewed 2 November 2016

On the plus side it is cheap, fairly clean, quiet and the woman that checked us in was nice. The problems were all maintenance related. The toilet wouldn't flush in the first room we were in so we were moved to a second room. The first problem with that room was that the door frame apparently shifted and it took...

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Thank Ron K
Ohio
Reviewed 25 October 2016

My friends and I were staying at this hotel for a Christian Conference near by, and we were surprised to see how spacious the 2 Queen size bedroom was. Not only very spacious, but comfortable beds, good size bathroom and the room was very clean. It also came with a mini refrigerator and microwave. All this for a very good...

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Thank Magda F
Palmersville, Tennessee
Reviewed 17 October 2016 via mobile

Not bad for a two star hotel. The breakfast could be better, it could also be a lot worse. Found an old pair of speakers in the closet to my room. So I guess housekeeping could be better. I have definitely been in worse hotels.

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Helpful?
Thank Matthew F
CHMiddletown, General Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Utica
Reviewed 17 October 2016

This hotel is better on the inside than it looks from outside. Clean, comfortable rooms with mini frig and lounge chair as a plus. Breakfast was good and Rose was a great hostess. A bit confusing to get there as you have to loop around to it. Good wifi.

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Helpful?
Thank Michele R
CHMiddletown, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

Nashville, Tennessee
Reviewed 12 October 2016

Picked this location due to it's location as midpoint between three activities we had planned. It is right off the interstate, but could not hear it, and very close to numerous stores and restaurants. This location is in the middle of a total renovation so you may have to overlook a little construction but was worth the price. Service was...

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Thank bountyqlu
Youngsville, North Carolina
Reviewed 9 October 2016

The room had a comfortable king bed, lounge chair, couch, microwave, and fridge. It was nice with the exception of being VERY dark ,even with all the lights on. The bulbs need to be a larger wattage. The microwave was over a wetbar, and I had to open the microwave door to get enough light to see the coffee maker...

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Helpful?
Thank Jim53F
CHMiddletown, Manager at Quality Inn & Suites, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The perfect hotel for any budget. Large size Rooms and Spacious bathrooms with all the amenities you come to expect. ... more   less 

Additional Information about Quality Inn & Suites

Address: 6475 Culbertson Rd, Franklin, OH 45005-5701 (Formerly Country Hearth Inn Middletown)
Region: United States > Ohio > Warren County > Franklin
Price Range: $76 - $89 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn & Suites 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Best Western Franklin
Franklin Best Western
Quality Inn & Suites Franklin, Ohio
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Questions & Answers

Questions? Get answers from Quality Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on west side are quieter and very well cleaned”
 of 5 bubbles irishluck7780, 30 Dec 2016 | Read review
“We had the very last room next to an entrance, first floor 101. Would recommend that or the same room on the second floor.”
 of 5 bubbles bountyqlu, 12 Oct 2016 | Read review
“Stay away from highway side”
 of 5 bubbles illin0isguy, 17 Aug 2016 | Read review
“No specific recommendations - it is off the road far enough that noise isn't a problem.”
 of 5 bubbles CherylDave1967, 10 Aug 2016 | Read review
“Rooms away from the elevator will be quieter.”
 of 5 bubbles tsmada, 9 May 2016 | Read review
5 of 5
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