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SpringHill Suites Columbus Airport Gahanna

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SpringHill Suites Columbus Airport Gahanna
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154 Reviews from our TripAdvisor Community

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Showing 154: English reviews
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wv
Reviewed 14 March 2017 via mobile

Thought it was quite expensive for the quality of hotel. Spent $700 for 3 nights. Staff was pleasant. Chlorine was so strong in pool couldn't swim very long. Liked having 2 tv's. Couple maintenance issues that were handled quickly. Hotel showing a little wear and tear.

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Helpful?
Thank khonaker
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Hello and Thank you for your feedback during your most recent stay with us. I am sorry that we did not meet your expectations as we strive to provide the best experience possible. You did stay with us during the largest event in Columbus, The Arnold Classic. This is a very heavy demand weekend for the City of Columbus which...

Newnan, Georgia
Reviewed 11 March 2017

I have stayed at this property many many times and was always very satisfied with each trip. This trip it appears that the property staffing requirements have changed not in a positive way for me. The room smelled and the tub was clogged. I also killed two bugs within the first hour.

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Helpful?
Thank Tim H
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Hello Tim H, I do apologize that we did not meet your expectations during your most recent stay with us. As mentioned in my other correspondence with you, the desk clerk that checked you in is one of our newest associates. We do train our team to engage with the guests, but it sounds as though he was a bit...

Reviewed 8 March 2017 via mobile

We found this location very convenient , just outside of the airport. Little if any traffic noise, no plane noise. The rooms were pretty and clean, with fridge etc. Walking distance to some eateries and a big grocery store. I would stay there again. They could upgrade the breakfast bar, it is weak.

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Helpful?
Thank Muriel V
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Hello and thank you for sharing your experience. We appreciate your business and would like to share that SpringHill Suites is rolling out a new breakfast within the next few months. We look forward to welcoming you back when your travels bring you to Gahanna.

Cincinnati, Ohio
Reviewed 23 January 2017 via mobile

We stayed here with a group of 20 before flying out. The staff was extremely helpful and went above and beyond their normal duties to take care of us. They opened breakfast early to make sure we had some before taking their shuttle to the airport. They provided ease of check-in for all our vehicles staying for a week in...

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Helpful?
Thank Anna H
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for sharing your feedback on Tripadvisor! We really appreciate your business and are happy to hear that your group enjoyed their stay. We hope to welcome you back whenever your travels bring you back to the Columbus Area.

Denver, Colorado
Reviewed 6 January 2017

There isn't anything bad about this place. But it doesn't stand out either. For me, the best part of the hotel was the fitness center, which has commercial grade treadmills; they are old, but work well. The hotel is clean but feels like its at the end of its life cycle if that makes sense. Everything in the room worked...

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Helpful?
Thank Robert F
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Dear Robert, Thank you for sharing your feedback. I am happy to hear that you were able to utilize and enjoy the fitness center and that the hotel was clean and everything worked well. Thank you for staying with us we appreciate your business.

Tiffin, Ohio
Reviewed 5 January 2017

Selected Springhill Suites based on great previous experience and because they have a whirlpool with their swimming pool. Seems to be an older SpringHill as the bathroom was an old shower tub - not the full shower expected. The basin was cracked and the layout of the furniture different with only a single TV which could not be watched easily...

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Helpful?
Thank ExpertComptable
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for your review. We really appreciate you taking the time to give us your feedback. We pride ourselves on delivering a memorable hotel experience, but unfortunately have fallen short of our goal during your recent stay. Please accept our sincere apology for the issues with your shower tub and the pool you experienced. I hope to have the...

Woodbridge, Virginia
Reviewed 28 December 2016 via mobile

This hotel is in desperate need of a major renovation. It does not live up to the Marriott brand name reputation. Mattresses were worn out long ago. Bathroom is old and worn with broken door handle. Very disappointing at $125/night. Entire facility is way past its prime.

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Helpful?
Thank DB8675309
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

We pride ourselves on delivering a memorable hotel experience, but unfortunately have fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced. Please give me a call or email me at your earliest convenience at shs.cmhsh.gm@marriott.com. I hope to have the opportunity to better your experience with us whenever your travels...

Variable, USA
Reviewed 27 December 2016 via mobile

stayed there twice for one night over the holidays with my family. There were five of us. The room was clean and worked well. I probably should have gotten a queen bed and our bed was a tad lumpy and I'm uncomfortable. Amanda at the front desk was very helpful for both visits and went above and beyond providing us...

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Helpful?
Thank DVMDV8
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for taking the time to share your feedback regarding your recent stay with us. We are happy to hear that our location working out well for you and hope to welcome you back sometime very soon. I will pass on your praises to our front desk staff. Please come back and see us again soon!

Parrish, Florida
Reviewed 22 December 2016

Recently had a business trip to Columbus Ohio. I had the opportunity to stay at this location. I was somewhat concerned with the proximity to the airport. But much to my delight it was quiet. Flights were coming and going till around 10 PM . I had a pleasant stay, a nice breakfast before heading off to work. The staff...

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Helpful?
Thank travelerSharon
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank you for sharing your feedback on Tripadvisor. We appreciate you choosing to give us a try and are happy to hear that you were delighted with your stay. We hope to welcome you back whenever your travels bring you back to Gahanna.

Minnesota
Reviewed 10 December 2016 via mobile

While the room was a nice size, and the front desk staff was exceptional, the overall stay was nothing special. My room suffered from a loud heater, cracked sink and lack of an iron (which in fairness, was replaced with a non-working iron). It was a one night stay, so I can't comment on the quality of the amenities, other...

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Helpful?
Thank BlueManMinnesota
Kelley F, General Manager at SpringHill Suites Columbus Airport Gahanna, responded to this review

Thank for sharing your comments regarding your most recent stay with us. We appreciate your feedback and do apologize for not meeting your expectations. . Please accept our sincere apology for not having an iron in your room when you arrived and for the iron not working properly. We have shared your review with the appropriate teams. We hope you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about SpringHill Suites Columbus Airport Gahanna

Address: 665 Taylor Road, Gahanna, OH 43230
Region: United States > Ohio > Gahanna
Price Range: $155 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Columbus Airport Gahanna 3*
Number of rooms: 80
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Also Known As:
Springhill Suites Columbus Airport Gahanna Hotel Gahanna
Springhill Suites Gahanna
SpringHill Suites Columbus Airport Gahanna Ohio
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Questions & Answers

Questions? Get answers from SpringHill Suites Columbus Airport Gahanna staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check plumbing when you first get in the room.”
timhC1510ZH, 11 Mar 2017 | Read review
“Grounf floor rooms give easier access to pool”
ExpertComptable, 5 Jan 2017 | Read review
“My room was away from the elevators.”
travelerSharon, 22 Dec 2016 | Read review
“Ask for a room NOT facing the airport runways if you're sensitive to noise.”
Futboltravelers, 16 Nov 2016 | Read review
“Stay somewhere else . . .”
MatthewW672, 8 Jul 2016 | Read review
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