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SpringHill Suites Columbus Airport Gahanna

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Traveller (37)
Room & Suite (35)
Dining (3)
Overview
  • Excellent25%
  • Very good39%
  • Average23%
  • Poor9%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Free Airport Transportation
Suites
3 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (180)
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All reviewsadequate selectioncolumbus airportroom was cleancustomer service was greatcheck in was quick and easybathroom sinkcomplimentary breakfast was goodbreakfast barlarge tvan early flightbusiness travelerpull out sofawould stay here againnice staystayed here for one nightthis past weekendfront desk person
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31 - 35 of 180 reviews
Reviewed 23 January 2017 via mobile

We stayed here with a group of 20 before flying out. The staff was extremely helpful and went above and beyond their normal duties to take care of us. They opened breakfast early to make sure we had some before taking their shuttle to the...More

Thank Anna S
Response from Kelley F, General Manager at SpringHill Suites Columbus Airport GahannaResponded 24 January 2017

Thank you for sharing your feedback on Tripadvisor! We really appreciate your business and are happy to hear that your group enjoyed their stay. We hope to welcome you back whenever your travels bring you back to the Columbus Area.

Reviewed 6 January 2017

There isn't anything bad about this place. But it doesn't stand out either. For me, the best part of the hotel was the fitness center, which has commercial grade treadmills; they are old, but work well. The hotel is clean but feels like its at...More

Thank REF303
Response from Kelley F, General Manager at SpringHill Suites Columbus Airport GahannaResponded 7 January 2017

Dear Robert, Thank you for sharing your feedback. I am happy to hear that you were able to utilize and enjoy the fitness center and that the hotel was clean and everything worked well. Thank you for staying with us we appreciate your business.

Reviewed 5 January 2017

Selected Springhill Suites based on great previous experience and because they have a whirlpool with their swimming pool. Seems to be an older SpringHill as the bathroom was an old shower tub - not the full shower expected. The basin was cracked and the layout...More

Thank ExpertComptable
Response from Kelley F, General Manager at SpringHill Suites Columbus Airport GahannaResponded 6 January 2017

Thank you for your review. We really appreciate you taking the time to give us your feedback. We pride ourselves on delivering a memorable hotel experience, but unfortunately have fallen short of our goal during your recent stay. Please accept our sincere apology for the...More

Reviewed 28 December 2016 via mobile

This hotel is in desperate need of a major renovation. It does not live up to the Marriott brand name reputation. Mattresses were worn out long ago. Bathroom is old and worn with broken door handle. Very disappointing at $125/night. Entire facility is way past...More

Thank DB8675309
Response from Kelley F, General Manager at SpringHill Suites Columbus Airport GahannaResponded 29 December 2016

We pride ourselves on delivering a memorable hotel experience, but unfortunately have fallen short of our goal during your recent stay. Please accept our sincere apology for the issues you experienced. Please give me a call or email me at your earliest convenience at shs.cmhsh.gm@marriott.com....More

Reviewed 27 December 2016 via mobile

stayed there twice for one night over the holidays with my family. There were five of us. The room was clean and worked well. I probably should have gotten a queen bed and our bed was a tad lumpy and I'm uncomfortable. Amanda at the...More

Thank DVMDV8
Response from Kelley F, General Manager at SpringHill Suites Columbus Airport GahannaResponded 29 December 2016

Thank you for taking the time to share your feedback regarding your recent stay with us. We are happy to hear that our location working out well for you and hope to welcome you back sometime very soon. I will pass on your praises to...More

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$150 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$150 - US$244 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (37)
Room & Suite (35)
Dining (3)
Pool & Beach (2)
Business Centre & Event Rooms (2)
Questions & Answers
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Room Tips
"always try and get the corner suite if possible"
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"Lower rooms are closest to pool."
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"If you have bags get a ground floor room near the side parking lots. The hotel will transport guests to..."
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"Check plumbing when you first get in the room."
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