Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
MAYFAIR Puri is a star category luxury beach resort in the holy city of Puri. Ideally situated in close proximity to the breathtakingly beautiful beach in Puri, the luxury beach resort offers the scintillating combination of sun, sand, and sea. Apart from this, you can also pay homage to Lord Jagannath during your accommodation as it is also in proximity of Lord Jagannath Temple and other famous temples. A perfect gateway for luxury accommodation in the reign of Bhagwan Jagannath, MAYFAIR Puri offers 34 centrally air-conditioned and well-appointed rooms. All the rooms are replete with modern amenities including Room Service, H/C running water, Telephone, Fax, T.V. and offer a comfortable stay in Puri. Multi-cuisine restaurant, spa, fitness center, swimming pool, etc, make it an ideal destination to accommodate in Puri.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Quiet
Languages Spoken
English, Hindi
Location
Chakratirtha Road Plot No 122, 124, 125, Puri 752002 India
Mayfair Hotels & Resorts
1,227 reviews
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Mayfair Hotels & Resorts garners appreciation for its spacious rooms with stunning sea views, though some guests have called out the room design and upkeep. Nestled on a prime beachfront, the location near a temple offers a serene yet convenient escape. The hotel's service is frequently lauded for its friendliness and efficiency, with occasional slow service noted.
Cleanliness is a standout feature, with travelers consistently commending the tidy environment. While the amenities, including the private beach and food quality, receive positive marks, some suggest minor enhancements. Opinions on value vary, with the location and services justifying the cost for many.
Location
Beachfront
Atmosphere
Serene
Rooms
Unkempt
Value
Expensive
Cleanliness
Immaculate
Service
Inconsistent
Amenities
Outstanding
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I had an amazing stay at Mayfair Heritage, Puri. The spacious cottage rooms with sea-facing balconies were a highlight, offering stunning views and the soothing sound of waves crashing on the shore—pure bliss! The beach was impeccably maintained, perfect for a relaxing stroll or simply soaking in the serene ambiance.
The staff was incredibly warm and hospitable, always greeting with a smile, which added to the overall experience. The breakfast spread was impressive, though it's worth noting that breakfast and spa services are provided at Mayfair Waves, a short walk away.
While the room prices are higher compared to 5-star hotels in metropolitan cities, the unique beachfront location and ambiance make it worthwhile. The only minor improvement I’d suggest is upgrading the toiletries to match the luxurious standards of the property.
Overall, a fantastic stay that left me rejuvenated and eager to return. Highly recommended for anyone seeking a luxurious seaside getaway!
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Date of stay: November 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MAYFAIR Hotels, General Manager at Mayfair Hotels & Resorts
Responded Nov 29, 2024
Dear PANDEY JI, We're thrilled to read your wonderful review about your stay at Mayfair Heritage, Puri. The beautiful natural setting and tranquil ambiance that our property offers is indeed unique and we are glad you cherished it. We take pride in our staff's warm and welcoming demeanor and are delighted to hear your positive remark about them. We have taken note of your feedback regarding the toiletries and we assure you that we are continually striving to upgrade our facilities to enhance our guest experiences. Our prices indeed reflect the uniqueness of our location and the exceptional facilities that we offer. It's wonderful to know that you found immense value during your stay with us. We are looking forward to having you back for another rejuvenating experience sometime soon. Your strong recommendation is much appreciated. Regards, Saumitri Prasad Nath
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The overall experience was very good. However, the service attitude of the staff at the Reception left much to be desired. Faced problem with the AC of the living room upon check-in, which took a long time to get resolved. The Breakfast & Dinner Buffet spread was elaborate but not very attractive and palatable, with very few non-veg options. Never have I seen staff from housekeeping department in a 4/5 star hotel asking for gratuity openly, which reflects poorly on the Management. The cushions on the cane chairs in the open terrace adjoining our Deluxe Suite was completely wet due to rains and so we could not enjoy the sit-out in the terrace, facing the sea, to our liking. Normally you expect a 4/5 Star hotel take care of such minor things without being told, to keep their guests happy, particularly when you are paying above 50k for 2 nights' stay.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MAYFAIR Hotels, General Manager at Mayfair Hotels & Resorts
Responded Aug 1, 2024
Dear Guest, We're glad to hear that your overall experience with us was very good, but we also recognize the issues you encountered and are taking your feedback seriously. Addressing your concerns, we are implementing a review of our service training at the Reception to ensure our service attitude meets the high standards our guests expect. We regret the inconvenience caused by the malfunctioning AC unit in your living room. We're working to quicken our response time for any such issues in the future to avoid delays. We understand the importance of a diverse and flavorful meal experience. Your comments about the buffet have been passed on to our culinary team, who are looking into diversifying the non-veg options and enhancing the overall appeal and taste of our dishes. Aiming to provide an impeccable experience, we do not condone overt solicitations for gratuities by our staff. This has been addressed with the housekeeping department to ensure our guest interactions reflect the professionalism and discretion expected at our establishment. Regarding the outdoor cushions, we have implemented additional checks following weather changes to maintain the comfort and enjoyability of our deluxe suite terraces. Ensuring these areas are promptly tended to is a priority for our team. We are focused on the continuous improvement of our facilities and services and ensure your next stay with us meets all the criteria for a 4/5 star experience. Regards, Saumitri Prasad Nath
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The room service was excellent. Lakshminarayanan who came to clean and lay new sheets was very courteous and did an excellent job. The room and the bathrooms were kept clean and stock of complimentary stuff were duly refilled, providing for everything we asked of him. It was a good experience for us at the hotel and rooms. The ambience was also excellent.
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Date of stay: November 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MAYFAIR Hotels, General Manager at Mayfair Hotels & Resorts
Responded Nov 27, 2024
Dear Guest, We're absolutely thrilled to hear about your positive experience with our room service, particularly with our staff member, Lakshminarayanan. His commitment to excellent service perfectly represents the standards we strive for. We put great emphasis on maintaining a clean and comfortable environment, and it's wonderful to know that our efforts hit the mark for you. We're glad to note that our complimentary amenities brought you satisfaction and we hope that these small touches made your stay enjoyable. We take immense pride in our ambiance too, and it's great to know that you found it excellent. We look forward to welcoming you back for another warm and happy experience with us. Much appreciated for your constructive feedback! Regards, Saumitri Prasad Nath
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We stayed here for 4 days with 2 adults and 1 senior citizen and our overall experience was very good. Some call outs
1. The reservation process was very smooth and staff is v responsive. 2. The room we chose was the Deluxe Suite which has excellent views of the beach and a private balcony. The only thing to note is no elevators and the room is duplex style so quite a few stairs to navigate. Stay in their sister property next door Heritage Waves if mobility is an issue 3. Opt for the breakfast and dinner buffet package. Excellent and large range of options. Ashok is a particularly great service staff. Note though if going for ala carte, all their restaurants across the two properties have the same menu 4. Hotel helps organize temple visit via a panda (Mr Bulu) - Please take it, makes the visit go very smoothly 5. Hotel also helps with tours , sight seeing and airport transfers. Highly recommend the driver Mr. Tutu who was knowledgable and reliable and courteous 6. The hotel has a private beach which is very well maintained and you can avoid the crowded public beaches. This is a very big perk of the location of this hotel 7. The hotel next door Mayfair Waves has a spa. Small list of options but we had a good relaxing massage experience
Overall very good experience and would highly recommend if keen on a luxury class of stay.
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Date of stay: June 2022
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RM PURI MAYFAIR, General Manager at Mayfair Hotels & Resorts
Responded Jun 24, 2022
Dear Guest Namaskar !!! It was a pleasure to have you stay at Mayfair Waves Puri recently. Thank you for taking the time to review us on Trip Advisor. We are glad to note that you have left with a positive impression of our product and services. Your generous comments will encourage us to do better. We look forward to welcoming you back to your home in Puri! Best Regards, Santosh Kumar Nayak Resort Manager – MAYFAIR, Heritage & Waves MAYFAIR Hotels & Resorts Ltd. Chakratirtha Road, Puri, Odisha – 752002 (INDIA) T: +91 0674 2610101
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We stayed at deluxe cottage number 113 from 3rd August to 6th August 2024. Listed down the pros and cons that we observed during our stay.
Cons: 1) The ceiling fans were dirty. 2) There was a lizard in bathroom. 3) Hair dryer wasn’t working. 4) Bathroom fittings were pretty old and rusted and the bath tub also wasn't clean. 5) There were dirty marks on the bathroom wall. 6) There were spider and other insects inside the room. 7) Food is very very expensive. 8) Electric fittings were coming out of the wall like a badly maintained cheap hotel.
Pros: 1) Good food quality. 2) Good service. 3) Have dedicated part of golden beach for their residents. 4) Good ambience. 5) Special thanks to Srinivas for good housekeeping of our room.
Being a five star property Mayfair should really improvise on room maintenance and solve above mentioned issues.
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Date of stay: August 2024Trip type: Travelled with family
Room Tip:Â Try to have deluxe cottage on the sea side, preferably cottage number 113 to 115.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MAYFAIR Hotels, General Manager at Mayfair Hotels & Resorts
Responded Aug 11, 2024
Dear Guest, We appreciate you taking the time to detail your experience at our deluxe cottage. It’s reassuring to know you enjoyed the food quality, service, the dedicated beach area, and our ambience, along with the commendable housekeeping by Srinivas. Your feedback on the areas for improvement is invaluable. We are actively working to enhance our room maintenance process, ensuring all your concerns--from cleanliness issues like the ceiling fans, bathroom cleanliness, and presence of pests, to the functionality of appliances and the standard of our fittings--are addressed promptly and efficiently. Be assured we have a stringent pest control schedule; however, the incident you reported will cause us to review our procedures immediately. Regarding the food pricing, we strive to offer the best quality and service, reflective of the price, but will review our pricing structure to ensure it aligns with guest expectations. We're committed to providing a stay that not only meets but exceeds the standards of a five-star experience, and your insights are crucial in guiding our improvements. Thank you for bringing these matters to our attention. Regards, Saumitri Prasad Nath
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For a 20 year old property, this has been considerably maintained well. We did not have a reservation and walked in straight. Check-in was smooth. 5 adults, 1 child and 1 infant.
Mayfair Heritage and Mayfair Waves are right beside each other.
Food: All complimentary food is served in Mayfair Waves(this is a relatively newer property). Mayfair Heritage has a restaurant which serves real good food but time taken to serve is extremely slow irrespective of the dish ordered(30mins for Veg Pulao).
Rooms: Relatively large rooms which can easily accommodate 3 adults as they have a sofa which was converted to accommodate 3 people. Bed was comfortable and linen was neat and clean. Wood work(Furniture/Wardrobe/Door) has been decently maintained but needs replacement and not revamp.
They also have cottages which looked beautiful from outside. These are closer to the beach and might have a better view.
Jagannath Temple is a 10min drive. Property is right adjacent to the beach. Beach is more of a private beach as there are guards who do not allow trespassing.
Staff: Extremely friendly and do not say no. Helped in cooking infant food multiple times. Ashok Pradhan at the restaurant in Mayfair Waves took extra effort in getting this done along with the personal touch.
4 stars and not 5 is because of the value for money. For a place like Puri which is not too expensive, the room rates and the price at the restaurant is on the higher side. A similar meal costed 1/5th outside.
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Date of stay: March 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Anirvan Saniyal, General Manager at Mayfair Hotels & Resorts
Responded Mar 31, 2023
Dear Mr. Pranav, First of all, I would take this opportunity to thank you so much on the behalf of the entire Mayfair Puri Team for your gracious feedback and very honest views. On the behalf of the entire team, I will once again thank you for the words of praise that you have said for us. This will definitely go along way in motivating and encouraging the team to perform still better. The few areas of concern that you have suggested, will definitely be looked into, and we will surely come up with some solutions. All your suggestions and feedback matter a lot to us and we will definitely work on the same. I will request you on the behalf of the entire team to visit us again, along with your family and friends, so that you get a chance to experience our hospitality again and we get a chance to serve you better, once again. Thanks & Regards, Anirvan Saniyal
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I've just been to Mayfair Heritage. My arrival date was July 28 and the departure date was July 30, 2023, by the time of Rath yatra. I booked a Deluxe cottage and I requested the sea view cottage Pramod Kumar Jena (Executive Front Office) provided me with the Sea View cottage and at the same time he kept my request for early check-in. My initial cottage number was 115. After checking into the cottage, I found that the rooms are not that great. There were so many smudges on the walls, I found cockroaches, and the walls are cracked. Even the bathroom was full of stains. I shared my concerns with management because Pramod was off. I'm informed that they can't catch up, but they can provide me with other rooms. After checking all the cottages, I didn't like them because none of the cottages they showed me had a view of the sea. Then I spoke to Sonali Madam and asked several times and she denied it altogether. She informed me that If they upgrade the room I have to pay extra. The next day when I met Pramod in person within 5 minutes he provided me with the new cottage which was pretty spacious, clean, and had a sea view. (Cottage No 121). My question is that Mayfair is a brand of good reputation and why not look after the room properly? Even I asked several times and sent an e-mail to the central booking, including Anirban Saniyal (GM of Mayfair Heritage) but I got no answer. Taj, Oberoi, ITC, and Leela always upgrade the room if the guest is not satisfied with the room so why can't Mayfair do that for their faithful guest? Why, do they ask for additional money for the upgrade? Even the breakfast spread was not that great compare to the Taj, Leela, Oberoi, or any other premium brands.. When they charge the premium price is certainly we should get premium amenities as well! I have stayed in almost all Mayfair properties and have noticed that they do not even give a good concentration on base category rooms. Recently I remained at the Mayfair Lake Resort Naya Raipur the same thing happened to me. Is it their business policy that guests will still opt for the Premium room instead of choosing the base? This is quite unfortunate.
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Date of stay: July 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lovely food and lovely hosts in the two states restaurant . We were very well looked after . Very beautiful ambience Alok, pratap subrat Sushant jharana . Food was served in authentic brass utensils . I especially love the tomato chutney and I love the whole experience
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Date of stay: May 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MAYFAIR Hotels, General Manager at Mayfair Hotels & Resorts
Responded Jun 5, 2024
Dear Guest, We're thrilled to hear that your experience at Two States Restaurant met your expectations! Your kind words about the food and our team members, including Alok, Pratap, Subrat, Sushant, and Jharana, are greatly appreciated. It's wonderful to know that the authentic brass utensils added to your dining pleasure and that the tomato chutney was a highlight for you. Our aim is to provide a memorable experience with every visit, and we're glad that the ambiance contributed positively to your overall impression. We hope to have the pleasure of serving you again soon for another delightful journey through our culinary offerings. Regards, Saumitri Prasad Nath
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We stayed in a Deluxe cottage at Heritage - extremely hospitable staff and dinner buffet at Tea Pot was delicious. Ashok & Debashish ensured we had comfortable dinner and suggested fabulous mocktails as well. We had Guava Mary and Chatka Guava which brightened our food experience.
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from MAYFAIR Hotels, General Manager at Mayfair Hotels & Resorts
Responded Dec 24, 2024
Dear Guest, We are delighted to hear that your stay at our deluxe cottage was enjoyable. Our staff constantly strives to provide exceptional service and it's heartening to know that Ashok & Debashish significantly contributed to enhancing your dinner experience at Tea Pot. They will definitely be pleased to hear your encouraging words! It's also wonderful to learn that the mocktails, Guava Mary & Chatka Guava, added a special touch to your culinary journey with us. We hope to keep serving you with the same enthusiasm in the future. Your positive feedback motivates us to further improve our hospitality standards. Looking forward to your next visit! Regards, Saumitri Prasad Nath
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They say, with meticulous planning and excellent customer service, your vacation travel will only be the very best!
I stayed in the family suite 110 with my wife and my parents from Mon, 11/21 to Thu, 11/24 (3 nights). My mother required special accessibility needs.
With lots of love and respect, I would like to call out and commend the staff who made my vacation trip to Puri a grand success! My plan started about 3 months back (Sep 2022) in the US with Lalat Nanda, who was patient with all of my questions and provided the best suite possible for my vacation. Lalat ensured that I was very comfortable with my reservation, especially as I was traveling with my parents.
Then, the best experience came in at the resort! Hats off to the security staff, a special call out to Titu Paikaray who like his colleagues were helpful balancing the helpfulness and security for the guests. Titu went out of the way helping my mom to with wheelchair requirements for breakfast.
Meals at the resort is lavish, but also simple and heart warming. We are very grateful to Rajuji, Chakradhar, Ashok, Prashant, and Manoranjan who took care of our very special no onion, no garlic meals while also preparing Odisha pride recipes for us! We have become fans of their high culinary skills!
Finally, a trip to Puri can not be successful without visiting the holy Jaganath temple. The resort provided us with a contact (Damodar Panditji) who helped us navigate through the complexities related to the visit, ensured that our darshan was the very best and brought us the maha prasad that was served at the suite. The housekeeping team cleaned the floor so that we can sit on the floor and have the prasad on the banana leaf. We shared the prasad with the Mayfair staff.
We sincerely wish that Lord Jaganath showers blessings to Mayfair and its staff as I have seen first hand that they take care of their guests and make them feel comfortable in the best possible way. Thank you all for your service!
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Date of stay: November 2022
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
By sometime, someone shall offer a better deal, a new deal, in a brand new hotel! Just by depending on many reviews from neighbouring Andhra, and some from Bengal, and few from Delhi, please don't position your hotel!!! By, God's sake, please! Hotel is good, food is good, but Chargese? Mr Dilip Roy?Is hitting the roof!
There are more places to choose from in the Puri area.
PRICE RANGE
C$197 - C$269 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mayfair beach hotel puri
FORMERLY KNOWN AS
Mayfair Beach Resort
LOCATION
IndiaOdishaPuri DistrictPuri
NUMBER OF ROOMS
34
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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