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Smartline Village Resort & Waterpark

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Smartline  Village Resort & Waterpark
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1,091 Reviews from our TripAdvisor Community

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There are newer reviews for Smartline Village Resort & Waterpark
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Showing 680: English reviews
Nottingham, United Kingdom
Reviewed 29 September 2016 via mobile

I'm on my final night staying in this hotel so thought I'd share a few of my thoughts. We checked in at roughly 9pm local time which was fast and friendly. We were shown to our room via a golf buggy which you will see coasting around the hotels grounds. The room (for me and my girlfriend) was small but...

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2Thank m_betterton
General Manager Z, Manager at Smartline Village Resort & Waterpark, responded to this review

We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor We are always very pleased to hear that our guests appreciate the hospitality of our hard working staff . On behalf of the entire team here , thank you so...

Estonia
Reviewed 28 September 2016

Everything was just perfect! Very beautiful and well-groomed hotel! Location is also very good, not far from the town and the beach. We really enjoyed the time that we were there! And a very kind and nice people working there! Big thanks !

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2Thank tanka83
General Manager Z, Manager at Smartline Village Resort & Waterpark, responded to this review

Thank you for your great feedback regarding your recent stay at The Village Resort.On behalf of the entire team here, thank you so much for selecting our hotel for your holidays. We wish you all the best and a lot of happiness and we hope that we will soon have the pleasure of welcoming you back to The Village Resort,...

Reviewed 26 September 2016 via mobile

Stayed July for two weeks with our 6 year old son. Our room, although basic was really big and very cool, we almost didn't need aircon. We were at the bottom of the hill so no issues getting to and from the room, I do think it could be a struggle for older guests if they were at the top...

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Thank Katharine S
General Manager Z, Manager at Smartline Village Resort & Waterpark, responded to this review

We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor We are always very pleased to hear that our guests appreciate the hospitality of our hard working staff . On behalf of the entire team here , thank you so...

Reviewed 24 September 2016 via mobile

Thank to the hotel for everything!! You are best!! Best wishes for your Hotel and your team from my family. Good lucks for you. It is perfect place for kids and adults!! Food is very good,service too.

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Thank Girer
General Manager Z, Manager at Smartline Village Resort & Waterpark, responded to this review

We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor We are always very pleased to hear that our guests appreciate the hospitality of our hard working staff . On behalf of the entire team here , thank you so...

Haifa
Reviewed 21 September 2016 via mobile

We've enjoy our one week stay at the hotel! The food was very good,the people are very kind, the pool is great and water park also! Our room was very high-so we had a wonderful view but it was a little difficult to clime there. We will come back definitely and will recommend you to our friends! Thank you!

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Thank LenaBorisG
General Manager Z, Manager at Smartline Village Resort & Waterpark, responded to this review

We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor. On behalf of the entire team here, thank you so much for selecting our hotel for your holidays. Thank you again for sharing your experience, and we hope your next...

Reviewed 16 September 2016 via mobile

Arrived here late on at night and met by staff at reception who were very warm and welcoming. Offered food and drink before being transported to our room by golf buggy. The facilities are very good with 3 main pool areas. 1 for little ones with its own bar for drinks and snacks. The main pool area which consists of...

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Thank Paul B
General Manager Z, Manager at Smartline Village Resort & Waterpark, responded to this review

We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor We are always very pleased to hear that our guests appreciate the hospitality of our hard working staff . On behalf of the entire team here , thank you so...

Sunderland, United Kingdom
Reviewed 14 September 2016

We travelled as a family of four, two adults and two children (13 and 8). We arrived at 8.55pm and the reception staff told us to quickly go and get something to eat before we checked in, which we did. We were then shown to our room on the buggy which was at the top of cardiac hill and we...

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Thank 974Andrea_M
General Manager Z, Manager at Smartline Village Resort & Waterpark, responded to this review

At first it would like to thank you for spending time to write your Review in tripadvisor. As with any review about our hotel, we take all criticism into consideration and the opinions of our guests seriously. On behalf of all staff we would like to thank you for taking the time to write about your recent experience with our...

Kidwelly
Reviewed 13 September 2016

Stayed for 4 nights in August, 2 adults and 2 teenagers. built on a slope so lots of walking as we were at the back. It was a little quieter as away from the general hubbub. However, clubbing boom boom from Star Beach Hotel way down on the coast easily reached us so definitely not a place for someone looking...

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Thank Sue W
General Manager Z, Manager at Smartline Village Resort & Waterpark, responded to this review

Thank you for booking your holidays at the Village Resort. We are so glad to receive your review and your kind comments. We are looking forward to welcoming you once again in our resort. Kind regards,

Reviewed 10 September 2016 via mobile

We stayed here from the 29th August to the 6th September as a family of four, myself my partner and our two children aged 15 and 8. Our son is Autistic so I did a lot of research before we chose and booked our holiday so his needs would be met, we were not disappointed. I had requested a ground...

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1Thank Powella
General Manager Z, Manager at Smartline Village Resort & Waterpark, responded to this review

We are delighted that you have enjoyed such a wonderful holiday here with us at The Village Resort and for taking the time to write your review on Trip Advisor We are always very pleased to hear that our guests appreciate the hospitality of our hard working staff . On behalf of the entire team here , thank you so...

midlands
Reviewed 10 September 2016

So we arrived at this hotel in August 2016, from the first impression it looked good, we were allocated our keys to our room which was room 1024 way up at the top which did not go down well with me as it was a killer to climb, when we went to have a look around the complex we were...

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1Thank graceMidlands
General Manager Z, Manager at Smartline Village Resort & Waterpark, responded to this review

At first it would like to thank you for spending time to write your Review in tripadvisor. As with any review about our hotel, we take all criticism into consideration and the opinions of our guests seriously.Thank you for choosing to stay with us and for your feedback. We look forward to welcoming you in our resort. kind regards

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Airport Transportation
  • Babysitting

Additional Information about Smartline Village Resort & Waterpark

Address: Hersonissos, Crete 70014, Greece (Formerly Zeus Hotels Village Resort & Waterpark)
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: $100 - $310 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Smartline Village Resort & Waterpark 4*
Number of rooms: 275
Reservation Options:
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Also Known As:
Mareblue Village And Aqua Park
Mareblue Village & Aqua Park Hotel Chersonisos
Mareblue Village Hersonissos
Mareblue Village Hotel Hersonissos
Smartline Village Resort & Waterpark Crete, Greece
Hotel Style:
#17 Luxury Hotel in Hersonissos
#28 Family Hotel in Hersonissos
#43 Romantic Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Smartline Village Resort & Waterpark staff and other travellers.
135 questions
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Questions? Get answers from Smartline Village Resort & Waterpark staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“hillside location - so ask a room closest to the lobby”
 of 5 bubbles 824pazl, 1 Dec 2016 | Read review
“Excellent for kids”
 of 5 bubbles m0ttil, 28 Oct 2016 | Read review
“room 364 or 365 are the best!!! (sea and pool view), close to everything...”
 of 5 bubbles ronener, 26 Oct 2016 | Read review
“rooms at bottom of hill are a must”
 of 5 bubbles Greggdmc, 16 Oct 2016 | Read review
“Ask for lower ground floor”
 of 5 bubbles graceMidlands, 10 Sep 2016 | Read review
5 of 5