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Hersonissos Palace Hotel

Hotels.comUS$93*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Hersonissos Palace Hotel
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750 Reviews from our TripAdvisor Community

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Showing 559: English reviews
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Reviewed 4 days ago NEW

Just back from a week at the Hersonissos Palace on an all-inclusive package, which we found to be excellent value for what we paid. We were really impressed with the range and quality of food at all the meals. The buffets had something for every taste and there was always something different to try. Our bedroom was a little "tired"...

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Helpful?
1Thank Jan N
Dagenham, United Kingdom
Reviewed 1 week ago

OK...Its not a palace, but I think that pound for pound, its a good hotel..... The service is 2nd to none, all staff apart from pool bar man were fantastic...Hotel is a little tired to UK standards, but cleaned within an inch of its life daily and quite addequate.....Our room was pleasant enough in the main block, aircon worked well,...

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1Thank Martin H
Pratsinakis D, General Manager at Hersonissos Palace Hotel, responded to this review

Dear Martin H, We would like to thank you for taking the time and writing a positive review for our hotel. We are happy to notice that you enjoyed your time with us, and are glad we met your expectations. In our continuous effort for improvement we do take note your comments, and appreciate your feedback. We would like to...

Reviewed 1 week ago via mobile

Likes..Not bad for the price staff were nice rooms were cleaned daily fresh towels not a 5 star but you only pay for a 3 star dislikes no bottled drinking water had to pay ...if you played for your drinks you got peanuts at the bar but all inclusive couldn't get any Snack bar is only cake and ice cream...

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Helpful?
Thank mrnmrsdunne
Pratsinakis D, General Manager at Hersonissos Palace Hotel, responded to this review

Dear Guest, We would like to thank you for choosing Hersonissos Palace as you holiday hotel, as well as for taking the time to write a review on Tripadvisor. We appreciate your constructive feedback, helpings us to continuously improve our services. We hope that beyond the setbacks you still had a nice time with us and that you enjoined your...

Crawley, United Kingdom
Reviewed 1 week ago

Part of a 3 hotel complex. Nice rooms and good facilities . Cocktail bar only serves champagne.1 min walk from the beach. Has its own beach bar and beds and umbrellas on the beach. Food varied and tasty. Rooms cleaned daily with new towels daily. One mile of shops and hotels on the high street a few minutes walk away....

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Helpful?
Thank Trevor1046
Pratsinakis D, General Manager at Hersonissos Palace Hotel, responded to this review

Dear Trevor1046, We would like to thank you for you spending the time and posting a positive review on Tripadvisor. We are very glad we met your expectations, as our goal is to ensure that our guests enjoy their time at our hotel and have them go home with a smile on their face, and many pleasant memories. We will...

Manchester, United Kingdom
Reviewed 1 week ago

Had a fantastic stay, last week of April 2017. Friendly staff, especially George at the pool side bar. Rooms cleaned everyday & beds very comfy Good quality food in the restaurant. The hotel had a fantastic atmosphere & staff very accommodating. To top it all, the hotel is in a great location & close to the beach. Will definitely be...

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Helpful?
1Thank Wildhovis04
Pratsinakis D, General Manager at Hersonissos Palace Hotel, responded to this review

Dear Wildhovis04, My team and I would like to thank you for taking the time to post a positive review on TripAdvisor. I will personally pass your compliments to George at the pool bar. We are all happy to notice that you enjoyed your stay with us, and that you had a fantastic holiday. We wish you a pleasant summer,...

Manchester, United Kingdom
Reviewed 1 week ago

Just back from a lovely 10 day stay at this very friendly Hotel fantastic location good food and very helpful staff. The rooms were cleaned to a high standard every day. The know bar had a lovely atmosphere in the day and evening. The Hotel is very close to the beach and lovely bars.

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2Thank bernadinebamford
Pratsinakis D, General Manager at Hersonissos Palace Hotel, responded to this review

Dear bernadinebamford, We would like to thank you for choosing Hersonissos Palace as your holiday hotel, as well as for taking the time and posting a positive review on Tripadvisor. We always try to offer high level of service to all our guests in all departments of the hotel, and are very glad that we met your expectations and managed...

Reviewed 1 week ago via mobile

Advertised as a 5 star, but probably a 3. We were put in the annex which is not even in the hotel, however the rooms have been cleaned daily & the food has been good. I wouldn't book all inclusive if you come here as there are plenty of lovely places to eat that are reasonably priced, would probably save...

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1Thank Emma T
Pratsinakis D, General Manager at Hersonissos Palace Hotel, responded to this review

Dear Emma T, We would like to thank you for choosing Hersonissos Palace as your holiday hotel, as well as for taking the time to write a review on Tripadvisor. We appreciate the constructive feedback we receive from our guests, as well as yours, which helps us to continuously improve our services. We hope that beyond the setbacks you still...

Clay Cross, England, United Kingdom
Reviewed 2 weeks ago

The hotel is in a good location right near the beach and a short walk to the town centre shops and restaurants. The rooms are clean and the maid service was very good clean towels everyday and clean bedding mid stay without asking. A few things let it down the odd member of unhelpful staff and no facility to cook...

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Helpful?
Thank Angela J
Pratsinakis D, General Manager at Hersonissos Palace Hotel, responded to this review

Dear Angela J, We would like to thank you for taking the time and writing review for our hotel. We are happy to notice that you enjoyed you time with us. In our continuous effort for improvement we do take note of your comments, and appreciate your feedback. I will be passing your compliments at the girls at the receptions...

London, United Kingdom
Reviewed 3 weeks ago

Ok, just back from our second visit. Nothing has changed, still lovely people, lovely hotel. Know Bar wasn't open but will be this week - or so reception informed me on our last day - so that was a disappointment as this was a highlight of our stay last year. The staff are lovely and I must mention the manager...

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Helpful?
1Thank 95kim
Pratsinakis D, General Manager at Hersonissos Palace Hotel, responded to this review

Dear 95Kim, I would like to thank you for your second visit to Hersonissos Palace, as well as for taking the time for posting a positive review on the internet. We always try to offer high level of service to all our guests, in all departments of the hotel, and are very glad that we met your expectations and managed...

Goch, Germany
Reviewed 12 November 2016

The hotel is a naer the beach and has three pools which where very nice to sit down and relax in the sun. The underground fittness room surprised me as well because there are professionell training goods.

Review collected in partnership with this hotel
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3Thank 330jermainem
Pratsinakis D, General Manager at Hersonissos Palace Hotel, responded to this review

Dear 330jermainem, We would like to thank you for spending your holidays in Hersonissos Palace as well as for taking the time and posting a review on Tripadvisor. We are glad you enjoyed your time around our pools, and that helped you relax. We hope we will be able to welcome you back to Hersonissos Palace in the near future....

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Double Standard Room with Side Sea View (24)
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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Free Parking
  • Meeting Rooms

Additional Information about Hersonissos Palace Hotel

Address: Dedalou 10 Street | Limin, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: $106 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hersonissos Palace Hotel 5*
Number of rooms: 154
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Also Known As:
Palace Hotel Hersonissos
Hersonissos Palace Hotel Crete, Greece
Hotel Hersonissos Palace
Hotel Style:
#47 Luxury Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Hersonissos Palace Hotel staff and other travellers.
48 questions
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Questions? Get answers from Hersonissos Palace Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to avoid rooms near the elevator - it's noisy all night.”
620jann, 21 May 2017 | Read review
“Sea views at the front of the hotel & try to get a room in the main hotel.”
Wildhovis04, 15 May 2017 | Read review
“Sea view in the main hotel”
bernadinebamford, 13 May 2017 | Read review
“ask to be in the main building 3rd floor or above for the seaview”
95kim, 1 May 2017 | Read review
“rooms on east side are quite and out of the way”
bethdoherty99, 10 Nov 2016 | Read review
5 of 5
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US$93* /night
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Prices are for 1 room, 2 adults
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