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Aldemar Royal Mare Thalasso Resort

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Aldemar Royal Mare Thalasso Resort
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1,449 Reviews from our TripAdvisor Community

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Showing 727: English reviews
Harrogate, United Kingdom
Reviewed 20 July 2014

Just returned from this hotel, having booked a premier VIP bungalow. We were disappointed immediately as we got a room with a sofa in it, no different from many other hotel rooms. we had room 110 which had a swim up pool ! however the pool was shared on a row with may other rooms and ours had a big...

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Helpful?
2Thank carolyn h
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for posting a review on Tripadvisor. We always appreciate candid comments from our guests as they help us to improve our services. In reply to yours, you had booked a VIP Bungalow sharing pool which is the room type that was allocated to you. The sharing pools are of different size and architecture and shape depending...

Milton Keynes, United Kingdom
Reviewed 16 July 2014

We arrived at 10.30 pm, the reception staff were great they carried our bags to our upgraded room where there were sandwiches and a bottle of wine waiting for us. Everyday there was a complementary bottle of water and bowl of fruit, the food was excellent and plentiful and the staff could not do enough for us. We will definitely...

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Helpful?
1Thank 21Pooh21
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for letting us know how much you enjoyed your stay at Aldemar Royal Mare. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. Your kind remarks encourage us to continue the good and hard work, assuring you...

Edinburgh
Reviewed 15 July 2014

Quick checkin at 2 in the morning and in our room with bags within 10 mins of arriving. We woke up to find lovely pools with rooms nicely laid out around the resort. We had VIP rooms which were excellent. The food was really good. Lots of choice. Huge array of fresh fruit. A nice international mix of clients. Mostly...

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Helpful?
1Thank JourneymanEdinburgh
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for letting us know how much you enjoyed your stay at Aldemar Royal Mare. We take great pride in making everyone feel welcomed. We look forward to seeing you on your next trip to Greece. Kind Regards Vassilis Fragoulakis General Manager

Reviewed 15 July 2014

We had a wonderful stay @ the Royal Mare on July 10-13, 2014. B&B. Reception was welcoming, the rooms were clean, big and comfortable, the breakfast was rich and good. We highly recommend this hotel!!

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Helpful?
1Thank Hila A
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you very much for taking the time to write this great review. Nothing makes us happier than the great holiday experience of our clients, and we wish to have the pleasure of welcoming you back in Royal mare in the near future. Kind Regards Vassilis Fragoulakis General Manager

Netanya, Israel
Reviewed 14 July 2014

We've had a terrific time at the Aldemar Royal Mare hotel- Starting with the friendly and accomodating reception staff (Special thanks for Eryka, always with a smile and lots of patience), the great hotel facilities, decoration and atmosphere, fantastic food- Fresh, high variety and nice staff, quite pools, very nice room with a good housekeeping... All we could ask for...

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3Thank ayelet y
Falkirk District, United Kingdom
Reviewed 14 July 2014

Your holiday starts from the moment you get out of the taxi at reception. Your bags are taken and a member of staff waits until you have completed your check in to escort you by buggy to your room. The warm welcome at reception when you check in begins a standard that is continued throughout you stay. All the staff,...

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1Thank John D
Derbyshire
Reviewed 13 July 2014

Just returned back after a really enjoyable stay. We stayed in 2 standard garden view rooms 851 & 852 which were perfectly located close to either the swimming pool or the beach and were kept very clean by the excellent maids service. All staff were always very pleasant and helpful, for example when I discovered I had taken an incorrect...

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Helpful?
1Thank fellowes35
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for letting us know how much you enjoyed your stay at Aldemar Royal Mare. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. Your remarks encourage us to continue the good and hard work, assuring you of...

Leeds, United Kingdom
Reviewed 12 July 2014

The jet2 package experience was nothing less than fantastic from priority at security in the airport to arrival at our destination in Crete. The private transfer was punctual in both directions and in very comfortable taxis. The hotel was palatial, clean, modern, with staff that would cater for every need and enquiry without hesitation. The restaurants were every part, the...

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Helpful?
Thank Colin C
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for letting us know how much you enjoyed your stay at Aldemar Royal Mare. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. Your kind remarks encourage us to continue the good and hard work, assuring you...

Burton upon Trent, United Kingdom
Reviewed 12 July 2014

We had a fantastic holiday, the service was exceptional from the reception to the waiters to the bar staff, everyone was lovely, hotel was clean and the food was great. It is about a 10 min taxi ride to Hersonnisos, which we did one day but to be honest, we were just happy being in the luxury of our hotel!...

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Helpful?
1Thank Pippa1925
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, We appreciate your kind comments regarding your recent stay in Aldemar Royal Mare & Thalasso. It is always a pleasure to receive positive feedback from our guests. We would like to thank you for having chosen our hotel to spend your holidays and we are delighted to know that our services have exceeded your expectations and have been...

London, United Kingdom
Reviewed 9 July 2014

Although the majority of reviews about this hotel are positive, the negative comments did cause some concern! Therefore myself and my boyfriend were a little hesitant about our stay. We needn't have been. Upon driving up to this hotel on our transfer coach, there were 'oohs' and 'aahs' as we pulled into the white walled, palm tree lined complex, complete...

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Helpful?
3Thank Ria771
Vassilis F, General Manager at Aldemar Royal Mare Thalasso Resort, responded to this review

Dear Guests, Thank you for letting us know how much you enjoyed your stay at Royal Mare & Thalasso Resort. We take great pride in making everyone feel welcomed. Satisfaction of our guests is our primary concern and we are very glad when we achieve a positive result. Your kind remarks encourage us to continue the good and hard work,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Royal Mare Luxury Resort + Thalasso is an exciting holiday destination located at the heart of the Mediterranean in a realm of myths and stories. There are so many ways to relax at this beautiful community surrounded by cooling water and verdant gardens. Chill out in the comfort of your well-appointed room, enjoy the sparkling blue waters of the sea, treat yourself at the world's finest thalassotherapy centre, discover the secrets of Cretan cuisine and embrace an enchanting summer full of traditional Cretan hospitality. ... more   less 

Additional Information about Aldemar Royal Mare Thalasso Resort

Address: Limenas Hersonissou, Hersonissos, Crete 700 14, Greece
Region: Greece > Crete > Heraklion Prefecture > Hersonissos
Price Range: $131 - $580 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Aldemar Royal Mare Thalasso Resort 5*
Number of rooms: 435
Also Known As:
Aldemar Royal Mare And Thalasso
Aldemar Royal Mare & Thalasso Hotel Chersonisos
Aldemar Royal Mare Village Thalasso
Royal Mare Village
Royal Mare Crete
Aldemar Royal Mare Thalasso Resort Crete, Greece
Hotel Style:
#4 Luxury Hotel in Hersonissos
#4 On the Beach Hotel in Hersonissos
#4 Business Hotel in Hersonissos
#4 Spa Hotel in Hersonissos
#11 Family Hotel in Hersonissos
#11 Romantic Hotel in Hersonissos
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Questions & Answers

Here's what travellers have asked, with answers from Aldemar Royal Mare Thalasso Resort staff and other travellers.
136 questions
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Questions? Get answers from Aldemar Royal Mare Thalasso Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ignore description of "bungalow" - it's a room with en-suite bathroom. The shower in mine was dreadful. Avoid rooms in the block to the left of reception. "Garden View" was actually a view of the access road to the resort, the car park adjoining the Spa and about 100 yards from a main road. VERY noisy.”
 of 5 bubbles 677julieo, 13 Dec 2016 | Read review
“Sea view rooms with pool in the block”
 of 5 bubbles angelab526, 15 Nov 2016 | Read review
“We had a room in Electra which was close to all the amenties,, but If you ring reception the will always send a buggy for you.”
 of 5 bubbles 42Angela, 14 Nov 2016 | Read review
“If you want a private pool, you should choose VIP rooms. And they are close to the main restaurant also.”
 of 5 bubbles linutk, 9 Nov 2016 | Read review
“Private pool view if you enjoy peace and quiet”
 of 5 bubbles 622paulag, 1 Nov 2016 | Read review
5 of 5