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The Dales Country House Hotel

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The Dales Country House Hotel
The Dales Country House Hotel
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492 Reviews from our TripAdvisor Community

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Showing 492: English reviews
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London, United Kingdom
Reviewed 2 weeks ago

A lovely period house that has been sympathetically renovated with excellent staff and service. We arrived at 8pm on a busy weekend and were given a dog-friendly room (Pipistrelle). First impressions of the room were poor. A smallish room with two deeply stained, tatty, worn, tub chairs adjacent to the door which created a look of dirty downtrodden old facilities....

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Helpful?
Thank Richard S
Management response:

Thank you very much for taking the time to tell us about your recent experience at the Dales Country House Hotel. I am sorry to read that you did not enjoy certain aspects of your room. However, I am glad to read that you found the room to be well equipped with all the essentials that we offer to our...

Chelmsford, United Kingdom
Reviewed 3 weeks ago

Just returned from a wonderful weekend at the Dales hotel. The staff were so friendly and helpful particularly Sarah, Jane and Adam. Food excellent and accommodation very comfortable. Beautiful hotel and gardens. We'll be back soon!

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Thank PatriciaWalters
Management response:

Thank you for taking the time to tell us about your experience at the Dales Country House Hotel. It was fantastic to read such a positive and glowing review and we very much appreciate you taking the time to tell us your thoughts. I will certainly pass on your glowing praise to Sarah, Jane and Adam you will thoroughly appreciated...

doncaster
Reviewed 20 March 2017

Stayed here last year and had a fabulous two days. Our room was so spacious and clean,. The food was fabulous,we had dinner both nights in the lovely restaurant. The grounds are a must to walk around,and a short drive away is Sherringham,a charming small seaside town. Can't wait to return!

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1Thank freddiedoncaster
Management response:

Thank you very much for taking the time to tell me about your experience at the Dales Country House Hotel. It makes us very proud to read that you thoroughly enjoyed your your stay with us and that you can't wait to return. It certainly does show that that we exceeded all of your expectations on all aspects of your...

London, United Kingdom
Reviewed 16 March 2017 via mobile

The Dales is set in the very attractive countryside just outside Upper Sheringham and close to Sheringham Park. The ambiance is very much country house. A large complex of period buildings affords accommodation and facilities for those spending a weekend or longer in residence. But we went for the Sunday roast lunch, having been impressed on several previous occasions by...

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Thank 797david
Management response:

Thank you very much for taking the time to tell us about your experience at the Dales Country House Hotel. It gives us great pleasure to read that you found your Sunday lunch to be perfect whilst dining with us. We pride ourselves on creating memorable moments for all of our guests so it was lovely to read all of...

Cambridge, England, United Kingdom
Reviewed 13 March 2017 via mobile

Had a fab 3 nights here. Lovely location and super staff. We arrived to a lovely welcome and every member of staff was charming and attentive. Definitely would stay again. Good food as well. Right next door is sheringham park which is stunning.

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Helpful?
Thank Vikki B
Management response:

Thank you so much for such a kind and wonderful review. It is always nice to read that yet again our team have provided the friendly and helpful attentive service that we aim for here at the Dales Country House Hotel. It was also lovely to read how much you enjoyed the food and that you would definitely stay at...

provence
Reviewed 6 March 2017

Very nice quintessentially English Country House hotel. The staff team were all very helpful and welcoming. Evening 3 course set menu very good value for money. We traveled with a dog and were delighted with the large ground floor room with easy access to the hotel grounds and adjacent country park. (small gripe - there were no obvious bins to...

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Thank boucheboy
Management response:

Thank you so much for taking the time to tell me about your recent experience at the Dales Country House Hotel. We pride ourselves on creating memorable moments for all of our guests so it was so nice to read that the team had been very helpful and welcoming whilst staying with us. We have taken your comments on board...

Norwich, United Kingdom
Reviewed 3 March 2017

Went with friends for lunch which was very good, also after lunch relaxed in a separate area with comfortable seating and were not rushed as can be the case in many establishments the staff were all very polite and friendly nothing was too much trouble There is also a large car park so no problems there also worth a mention...

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Thank obiwan01
Management response:

Thank you very much for taking the time to tell me about your experience at the Dales Country House Hotel. It is great to read how impressed you had been whilst dining with us for lunch and we appreciated you pointing out all of the positive aspects of the Hotel that really stood out for you. Thank you also for...

Reviewed 24 February 2017

We were given a voucher as a gift. Staff were very welcoming. But what a disappointment. Tea was served first by the time sandwiches & cake arrived tea was nearly cold. The quality of the cakes & sandwiches we thought were poor quality. On arrival I told them I didn't like fruit scones so thought I might have got something...

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Thank Ellen N
Management response:

Thank you for taking the time to tell us about your recent experience regarding your Afternoon Tea at the Dales Country House Hotel. I would very much appreciate if you wouldn't mind getting in contact with me directly so i am able to discuss your experience further by emailing samantha@mackenziehotels.com Kind Regards

Nottingham, United Kingdom
Reviewed 21 February 2017

I booked an Afternoon Tea for us whilst on a short break in Norfolk. When we arrived the young lady had some difficulty finding the booking , eventually she did with help of a senior colleague. Then showed us the bar area, the lounge, and the library -why ? , well apparently it was to establish where we wanted to...

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Thank Rosslareharbour
Management response:

Thank you for taking the time to tell us about your recent experience regarding your Afternoon Tea at the Dales Country House Hotel. I would very much appreciate if you wouldn't mind getting in contact with me directly so i am able to discuss your experience further by emailing samantha@mackenziehotels.com Kind Regards

Essex, UK
Reviewed 20 February 2017

Booked New Year's Day lunch as so good last year. We were not disappointed. Good old fashioned service from a wonderful team of staff. Food was exceptional. Roast beef was so good! This was a wonderful way to start the year and hope to come again!

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Thank donna_ray
Management response:

Thank you very much for sharing your experience with us regarding your New Years day lunch here at the Dales Country House Hotel. We are so pleased to read how much you enjoyed your dining experience and how much you are looking forward to dining with us again. We are so grateful to all of our guests that take the...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled deep in national Trust parkland, you will find a quintessentially English grade II listed country house. Discover luxurious bedrooms, original fireplaces, mullioned windows and a fine oak staircase. Add to this, innovative English cuisine and a wealth of those little extras that make all the difference, and truly you have found a place where you can relax! You can also enjoy free, wireless internet broadband access! ... more   less 

Additional Information about The Dales Country House Hotel

Address: The Dales Lodge Hill, Sheringham NR26 8TJ, England
Region: United Kingdom > England > East Anglia > Norfolk > Sheringham
Price Range: $171 - $335 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Dales Country House Hotel 4*
Number of rooms: 20
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Also Known As:
The Dales Country Hotel
Dales Country Hotel
The Dales Country House Hotel Sheringham, England
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Questions & Answers

Here's what travellers have asked, with answers from The Dales Country House Hotel staff and other travellers.
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5 months ago
Bury, United Kingdom
6 months ago
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the Pipstrelle room unless they have thrown out the tub chairs and cushions.”
380RichardS380, 10 Apr 2017 | Read review
“There is a lift for those who cannot do stairs but want to see the views.”
PatriciaWalters, 3 Apr 2017 | Read review
“Dog friendly rooms on ground floor”
boucheboy, 6 Mar 2017 | Read review
“All Rooms are very good”
obiwan01, 3 Mar 2017 | Read review
“We stayed in the deluxe room which was super quiet”
414theresan, 7 Feb 2017 | Read review
5 of 5