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    Best Western Brome Grange Hotel

    Norwich Road | Near Diss, Brome IP23 8AP, England
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    2017-12-03 2017-12-04
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    Savings alert: 13% below average rate

    The price you found is 13% lower than this hotel's average rate of US$54/night.

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    US$71
    US$47
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    US$71
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    Traveller (63)
    Room & Suite (27)
    Dining (11)
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    Overview
    • Excellent40%
    • Very good33%
    • Average19%
    • Poor6%
    • Terrible2%
    Travellers talk about
    “tithe barn” (22 reviews)
    “on arrival” (42 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Hot Tub
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Spa
    Wheelchair Access
    Conference Facilities
    Laundry Service
    Housekeeping
    3.0 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (577)
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    11 - 15 of 577 reviews

    Reviewed 11 September 2017

    The staff are great but the hotel and cleaning need to be improved. Rooms are tired, and not cleaned properly. Our room had items of clothing from the previous occupant and used sanitary ware in the bathroom bin.The corridor carpets are stained and dirty. We...More

    1  Thank John M
    Response from Julie C, General Manager at Best Western Brome Grange HotelResponded 25 September 2017

    Thank you for your review. We invested in new Superior Rooms and have refurbished 60% of the Classic Rooms but please accept my apology that your room was not cleaned to the correct standard, this is not acceptable. We have just launched our new Restaurant...More

    Reviewed 6 September 2017

    We stayed here for two nights to attend a family wedding. We stayed in the new rooms which very comfortable, other friends and family stayed in the classic rooms which are definitely in need of renovation e.g. wobbly beds, as is the honeymoon suite e.g....More

    2  Thank Sue P
    Response from Julie C, General Manager at Best Western Brome Grange HotelResponded 25 September 2017

    Thank you for your review. We have now invested in a new carpet for the Brome Suite and have refurbished 60% of the Classic Rooms. Thank you for stating that you had a good time at the wedding, we were slightly under-staffed due to illness,...More

    Reviewed 4 September 2017

    The hotel outside is nice, the “double” room was just two single beds pushed together, the food was acceptable (when available), the staff were happy and willing to help, a special mention to Tracy, always helpful and nothing was too much trouble, and should be...More

    Thank jonathan b
    Response from Julie C, General Manager at Best Western Brome Grange HotelResponded 25 September 2017

    Thank you for your review. Please accept my full and sincere apologies that your Treatment were not handled correctly and I have taken your comments on board. We have now invested in tiling the changing rooms which has improved this area. Thank you for your...More

    Reviewed 2 September 2017

    We have stayed here before and found it very good but this time we were very disappointed with numerous things. The restaurant seems to have a big problem with flies which is not very nice when you are trying to enjoy a romantic meal and...More

    Thank Alison A
    Response from Julie C, General Manager at Best Western Brome Grange HotelResponded 25 September 2017

    Thank you for taking the time to write your review outlining your experiences. We do get the Restaurant, public areas and kitchen professional sprayed throughout the Summer period as we are situated in a farming, rural area. Please accept my apologies for the problems you...More

    Reviewed 31 August 2017

    My Wife and I wanted to spend our anniversary in a country location in suffolk and opted for the Honeymoon suite with fourposter bed and jacuzzi. For an evening that we were looking forward to, we have both come away disappointed. The Jacuzzi bath was...More

    Thank maxell01
    Response from Julie C, General Manager at Best Western Brome Grange HotelResponded 25 September 2017

    Thank you for taking the time to outline your experiences during you stay at the Brome Grange. Please be rest assured that the problems above have been addressed, apart from the gravel...the carpark should be tarmac'd early next year. We do have the Restaurant and...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Meeting Rooms
    • Room Service
    • Free Parking
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    Details
    • Price range
    • US$57 - US$122 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 44
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Priceline, Travelocity, Agoda, Cancelon, TripOnline SA, Orbitz, HotelQuickly and Cheap Tickets so you can book your Best Western Brome Grange Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • East Anglia >
    • Suffolk >
    • Brome
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    Traveller (63)
    Room & Suite (27)
    Dining (11)
    Pool & Beach (2)
    Hotel & Grounds (44)
    Bathroom (11)
    Business Centre & Event Rooms (5)
    Nearby
    Sponsored by:
    Scole Inn
    325 reviews
    2.86 km away
     
    The Park hotel
    236 reviews
    3.79 km away
     
    The Oaksmere
    490 reviews
    .45 km away
     
    Nearby Restaurants
    The Oaksmere
    226 reviews
    .46 km away
    Queen's Head
    269 reviews
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    Brome Grange Hotel
    56 reviews
    2.18 km away
    The Knights Restaurant
    9 reviews
    .04 km away
    Nearby Attractions
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    Ask a question
    Questions & Answers
    atkinsonian74
    14 November 2017|
    AnswerShow all 4 answers
    Response from Julie C | Property representative |
    Hi There, Lick & a Promise in 2015 Muppits in 2016 Both Bands are on Facebook Please do not hesitate to contact me at the hotel on 01379 870 456, if you require further information Kindest regards Julie Campbell
    0
    Votes
    sandrabright100
    21 April 2017|
    Answer
    Response from Julie C | Property representative |
    Hi ... The archway is 3.3 m high and we have ample parking
    0
    Votes
    sandrabright100
    21 April 2017|
    Answer
    Response from Kelly K | Property representative |
    Thank you for your email. The live chat is only for Trip Advisor itself I believe so sorry no one got back to you. There is an archway at the hotel so I would suggest contacting our reception team directly to clarify this... More
    0
    Votes
    Room Tips
    "Superior room for more space, they are lovely."
    Read review
    "review menu and reduce price"
    Read review
    "Avoid the hotel until they sort out the cleaning issues"
    Read review
    "Upgrade to a superior room and always eat from the "bar menu" - just ask"
    Read review
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