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The Bell Hotel Epping

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The Bell Hotel Epping
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391 Reviews from our TripAdvisor Community

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Showing 381: English reviews
London, United Kingdom
Reviewed 21 April 2016

We have stayed here previously 3 years ago, so thought it was a good choice. Wrong I was, the service at this hotel has gone downhill! I had booked 3 rooms for 6 of us to stay. On arrival we were made to put down a £50 deposit on a card, the rest of our party were not on arrival?...

3Thank _parisfleming90
Vijay S, Manager at The Bell Hotel Epping, responded to this review

Thank you for your review. It is rather unfortunate that you have decided to twist the fact's. We pre-authorize on Check-in every guest's Credit or Debit Card in the event you don't have any monies in the card, the hotel request's for a refundable deposit. I understand that you are angry, even though you had booked a standard double room...

Swindon, United Kingdom
Reviewed 21 April 2016

Arrived at 2:45pm and checked in. At 10:45pm approx the room phone went off and it was reception advising they couldn't find our check in papers..... And I was asleep. why it took them 8 hours to notice this and then decide to call our room at this silly hour is beyond me. there was no apology..... Disgusting!

1Thank Sue R
Reviewed 18 April 2016

WHY is this hotel still being advertised as a Best Western? Best Western themselves informed me they are no longer part of the chain yet still advertise. We had the night from hell here with drunks in the corridor keeping us awake all night and no reply from reception. Spent the night laying in bed fully clothed until we could...

Thank salsara
Cambridge, United Kingdom
Reviewed 10 April 2016

Had booked four rooms for family as attending a wedding nearby. Had not been informed it was no longer a Best Western hotel. On arrival were first of all asked for a £50 'bond' in case of any damage which was waived as we were not going to the nightclub!!! Rooms tired, bathroom even more so. Beds were very soft...

1Thank scarborough2016
Stamford, United Kingdom
Reviewed 9 April 2016

This is a cheap but not very good hotel. There were only 3 staff working the evening we were there - 1 on reception, 1 in the kitchen and i serving bar and restaurant. The place is clean but tatty. The room was OK, but the shower did not work properly and the bathroom was small. I felt sorry for...

1Thank BobStamford
Reviewed 5 April 2016 via mobile

Our first room 24 was awful, the window was broken making it unable to shut or lock. The reception staff, who were professional & polite through out, changed & up graded us to one of their superior rooms. Well it was better but still very tired & in need of some redecoration. The cleanliness wasn't the best & some very...

Thank Lee01702
Woking, United Kingdom
Reviewed 28 March 2016

We weren't expecting much - in fact I did expect the noisy group returning in the early hours and waking us up - even when we were upgraded to a superior room (goodness knows what the standard was like) - but at least I expected decent service. There was no greeting on arrival - just a look, as if to...

Thank Sarah S
Leeds, United Kingdom
Reviewed 19 March 2016

Reading the other reviews we didn't want to book this hotel, but google maps said it was the only hotel in Epping and I had a job interview for the day we were going, eventually we took the risk and booked for 2 nights. Didn't realise how far away the hotel was from literally everything, it says 0.1 miles from...

Thank Lucyj96
London, United Kingdom
Reviewed 3 March 2016 via mobile

Poor food, slow wait, reason given by team "its frozen" never again room was rubbish ! Not offered any second drink or dessert! The staff barely speak english and they do not have the first clue of guest service! If you want a cheap room then ok! If you want a half decent room then avoid ! We said the...

Thank gemma t
Reviewed 2 March 2016 via mobile

I have no fault with the room, the hotel was old and strange - having to go out the building into another building to get to your room etc... But that wasn't the problem. It was just the staff and manager were so rude. Because we were paying by cash we were told to pay a £50 deposit incase we...

Thank Sarah C

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The character of the countryside is never far away here and neither are the bright lights of London! Business and pleasure meet personality-packed accommodation here, so be our guest! Free Parking, Free Wi-fi, London underground, 32" LED TV and all Non-Smoking En-suite rooms. ... more   less 

Additional Information about The Bell Hotel Epping

Address: Bell Common High Road | Greater London, Epping CM16 4DG, England (Formerly Epping Hotel)
Region: United Kingdom > England > Essex > Epping
Price Range: $78 - $123 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Bell Hotel Epping 3*
Number of rooms: 79
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Also Known As:
Bell Hotel Epping
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Questions & Answers

Here's what travellers have asked, with answers from The Bell Hotel Epping staff and other travellers.
1 question
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Newport, United Kingdom

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were visiting for family reasons in Loughton, so very convenient. Rooms on two floors and found our room very quiet.”
 of 5 bubbles annulyatt, 14 Mar 2017 | Read review
“ask for an executive suite”
 of 5 bubbles OundleGirl90, 24 Feb 2017 | Read review
“Make sure you are in the main hotel”
 of 5 bubbles MadelineandMartin, 4 Jan 2017 | Read review
“Make sure you get a refurbished room , I was in 82 and that corridor were all refurbished”
 of 5 bubbles Brian22_12, 22 Dec 2016 | Read review
“I booked a superior room which located are in a quieter part of the hotel.”
 of 5 bubbles bestanley2016, 23 Nov 2016 | Read review
5 of 5