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Holiday Inn Southend

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725 Reviews from our TripAdvisor Community

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Showing 696: English reviews
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Droitwich, England, United Kingdom
Reviewed 2 days ago NEW

Relatively late check in but very friendly and efficient staff and a nice follow up call 10 minutes later to see that all was OK in the room. Nice dinner in the rooftop restaurant with good service and freshly cooked food at good value.Good nights sleep in a comfortable well appointed room and then a very good fresh cooked breakfast...

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Helpful?
Thank Andrew S
Leigh-on Sea, United Kingdom
Reviewed 2 days ago NEW

We booked the Holiday Inn for a wake. We had a segregated area on the 5th floor with balcony that overlooked the airport. This was great for the children as they could see the planes landing and taking off. The quality of food was outstanding (hot buffet) and the staff made every effort made to make sure we were looked...

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Helpful?
Thank Stuart C
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Hello Stuart, Many thanks for taking the time to leave us a review. I am happy to hear that the staff's attitude and the food quality meant that such an important occasion was as hassle free as possible. We have always been a child friendly environment here at the Holiday In, and especially on the 5th floor, being able to...

New Romney, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed at this hotel on the 22nd April 2017 for a family birthday. All the staff were polite and helpful. Our room which was clean and spacious overlooked the airport but there was no noise. The party was well organised by the staff and the dining room was bright and welcoming at breakfast. There is a small shopping precient across...

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Helpful?
Thank 166ruby123
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Guest Thank you for your very kind feedback, We are glad you enjoyed your stay here and we met all your expectations. I will pass on your comments to the 1935 restaurant that will be thrilled to know that they made your family event special. In regards to the room we are pleased to know everything was to your...

Southend-on-Sea, United Kingdom
Reviewed 1 week ago via mobile

We recently stayed at the Holiday Inn on the occasion of our wedding. From the start, everyone was so helpful. The reception staff gave my daughter colouring to do, the superior room had loads of thoughtful touches. Breakfast was very good and again the staff went out of their way to be helpful - doing their best to seat a...

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Helpful?
Thank David W
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear David congratulations on your wedding. Thank you for your lovely feedback, We are so glad that everything was to your satisfaction and that your perfect day went smoothly. We pride our selves on the small touches and hope your daughter enjoyed the colouring and stickers. we are thrilled that every aspect of your stay met your expectations. I will...

Greenhithe, United Kingdom
Reviewed 2 weeks ago

we're really impressed with our stay at the Holiday Inn. It's our second time in Southend and the experience here was simply superb. Getting a family room which was very comfy was a plus this time. We cannot fault the tasty breakfast and the staff members are very warm and pleasant. I must make mention of Mary (I didn't get...

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Helpful?
Thank mygeeman
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Guest Thank you for your feedback, We are pleased you were satisfied with your room. I will pass on your feedback to the 1935 restaurant i am sure they will be thrilled to know that you were happy with the service. I will also inform the reception team, as you can imagine customer satisfaction is very important to us,...

Reviewed 2 weeks ago via mobile

The hotel is new, has all the comfort you would expect plus extra. Great view at the rooftop bar and the rooms are good looking, great beds and nice bathrooms. I come here often for work and wat I like most are the kind people working here. The people are spot on when talking about customer service. I would especially...

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Thank garydevogel
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Gary Thank you very much for your kind feed back and your continued custom. we pride ourselves on making sure our customer service is the best it could possibly be. I will pass your very kind comments on to Jessica. We hope to see you again soon king regards General Manager Rohit

Nottingham, United Kingdom
Reviewed 3 weeks ago via mobile

We would definitely recommend a stay here. Rooms spacious and well presented, bar area lovely overlooking the airport. No noise from this anywhere in the hotel by the way. Staff all superb, could not fault the place at all. Nothing negative to report, we will definitely be back.

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Helpful?
Thank Dave C
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Dave C Many thanks for a positive feedback. I will make sure I will take these comments to the team members who will be very pleased. I once again thank for your comments and we look forward to see you again Regards

Ipswich, United Kingdom
Reviewed 4 weeks ago via mobile

I just stayed 13 days there and the room was lovely.. One thing my bath tap had a mind of its own it was either lukewarm or boiling hot so after a week of being there I got used to the right temperature. Lovely food and drinks and at reasonable price. Only some problem which wasn't the hotel fault next...

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Thank Tasha20144
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Guest I am very sorry to hear of the issue you encountered during your stay with us, we hope that you will come back and visit us again soon, we are pleased that you were happy every other aspect of your stay. Thank you for your feedback. kinds regards Rohit

Reviewed 4 weeks ago via mobile

Booked table for Mother's Day for afternoon tea on arrival told it was 3 courses for £30 included glass of fizz. Not wanting to cause a fuss in front of my mum we continued. Received half glass of cheap fizz, starters arrived immediately after we ordered, ceviche clearly had been sitting on the side for some time, pastry was dry...

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1Thank Hayley K
Rohit S, Manager at Holiday Inn Southend, responded to this review

Dear Hayley I really value your comments. I apologize for the poor food and beverage experience you had on mothers day. I will take these comments to chef and the entire restaurant team and make them understand where we have gone wrong and how we could do better. I once again apologize for the poor experience you and your family...

Southend-on-Sea, United Kingdom
Reviewed 5 weeks ago

Stayed over the weekend, the room was nice and clean. Our room had an amazing view if the runway. They hidde gem is the restaurant, it looked very busy but managed to get a table.the food was fantastic and the service was top notch. A big thanks to zabina and Sam who looked after us and nothing was too much...

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Helpful?
Thank Brian R
Rohit S, General Manager at Holiday Inn Southend, responded to this review

Dear Brian Pleased to know that you had a great experience in our hotel and the 1935 roof top bar and restaurant exceed your expectation. I will take these comments to zabrina and sam , they will be delighted to get such a great feedback. We look forward to see you again Regards Rohit

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Stay excited……The spectacular Holiday Inn Southend opened on 01st October 2012 !Stay relaxed……The hotel is the latest addition to the Holiday Inn portfolio and has 129 air conditioned bedrooms and features 27 executive rooms and 4 King superior rooms.Stay unique……In a first for Holiday Inn in the UK, the five-storey hotel also houses a fully sound-proofed rooftop bar and restaurant (1935 Rooftop Restaurant & Bar) offering spectacular views of London Southend airport and surrounding Essex countryside. The restaurant is open every day for breakfast, lunch and dinner (open to non residents also), and the bar if open for coffee and range of beverages from 10am - 11pm daily.Stay connected……Holiday Inn Southend will also offer a variety of conference and banqueting facilities, plus a choice of meeting rooms for up to 140 people and is within 40 minutes of central London.Stay devoted…..Choose Holiday Inn Southend for your Essex wedding venue, with flexible facilities we can help make it a day to remember. ... more   less 

Additional Information about Holiday Inn Southend

Address: 77 Eastwoodbury Crescent, Southend-on-Sea SS2 6XG, England
Region: United Kingdom > England > Essex > Southend-on-Sea
Price Range: $107 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Southend 4*
Number of rooms: 129
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Southend-on-Sea
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Southend staff and other travellers.
17 questions
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Questions? Get answers from Holiday Inn Southend staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views on the higher floor”
mygeeman, 16 Apr 2017 | Read review
“One side of the hotel faces the airport- if you like watching planes. The other side faces south onto the hotel car park.”
stevehM7180FS, 11 Mar 2017 | Read review
“Do not book airport side if you do not need an early start”
pkarli, 5 Mar 2017 | Read review
“Some rooms on the 4th floor can be noisy as they are located under the rooftop bar.”
S764XDnigelb, 1 Mar 2017 | Read review
“Executive Suites are Brilliant!”
andrewcM7640XP, 27 Feb 2017 | Read review
5 of 5