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Westcliff Hotel

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Westcliff Hotel
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539 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Westcliff-on-Sea, United Kingdom
Reviewed 2 days ago NEW

We booked a wedding reception with the Westcliff Hotel and had paid a deposit to secure this place and the times agreed. we were told that another wedding was taking place on the same day but at an earlier time, so this would have had no impact on ours. The hotel phoned us a few days later telling us that...

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4Thank johnkg2017
London, United Kingdom
Reviewed 4 days ago NEWvia mobile

This is only based on a late lunchtime visit not staying there. However having been there a few times before it was taken over by Muthu group we can compare it with then. Westcliff has definitely improved and has the potential to be amongst the 'bestcliff' hotel restaurants. The plus points are the new decor in the dining room and...

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Thank trebor1677
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your frank review: We note your comments and as you say with a little fine tuning (which we are in the process of) we will get there. A new music system will be installed shortly with live music hired on a regular basis.. There will be an introduction of a cocktail Bar with Tapas Menu...

Reviewed 4 days ago NEW

We chose this hotel as it was near to the cliffs Theatre where we had booked to see Dirty Dancing. I wasn't expecting too much as some of the reviews I had seen were negative, to say I was surprised would be an under statement, we we greeted by to very polite young ladies who made us feel very welcome,...

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Thank Paul T
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest Thank you for your fantastic review: We are very pleased to note that we exceeded your expectations and are glad to hear that all aspects of the Hotel met with a pleasant surprise including our food and customer service. We all try very hard here to give the best service we can and it is nice to be...

London, United Kingdom
Reviewed 5 days ago NEW

On arrival your worried about parking which is only roadside , Staff are reserved but friendly , i had a premier room which had a great view of the coastline which made up for the rather basic nature of the room which had no water and no fridge but bed was very good , food in the hotel was ok...

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Thank lexlex862
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your informative review we look forward to welcoming you back again soon with kind regards Kim Midson

Reviewed 1 week ago

We were not in Westcliff for a holiday but we did enjoy our hotel. Staff were warm and friendly but also very hard working. The location was superb. The hotel looks out onto the Thames Estuary, is just a short walk from the Cliffs Pavilion which will have Russian ballet once the panto season is over. The wonderful Rossi's cafe...

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Thank Peter D
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your comprehensive review My only response except for a great big thank you is our standards do not change when head chef is not on duty he is here 6 days a week and his sous and cdp are well trained to cope deliver the new menu now We appreciate the time given to write...

London, United Kingdom
Reviewed 1 week ago

Do not expect too much as a hospitality but the view is amazing. Cleanliness is under question and the single beds are very small. The food in the hotel restaurant is OK, actually much better then the hotel.

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Thank amatova
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your review. Perhaps on your next visit contact me direct and I will upgrade you to a Petite double a much better experience for a lone traveler. with kind regards Kim Midson

Reviewed 1 week ago

This hotel offers basic budget through to posh higher class rooms. We were on business low budget for which the rooms were clearly smaller, but excellent value for money. breakfast was above expectation for choice based on the rice. the staff were attentive. but as stated we stayed just after the new year and the hotel was quiet, so I...

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Thank Toby J
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest Thank you for your informative review we are pleased to see you enjoyed your stay and look forward to welcoming you back again soon With kind regards Kim Midson

Reviewed 2 weeks ago via mobile

Came to stay here on business over the holiday period and what a change has been made in the hotel! Attentive staff swiftly checked me in I stayed in room 114 and what a room with a view? Room was clean and bathroom was nice with a big shower.! The recently employed chef has now made a big impact on...

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Thank Call86
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your positive review on room 114, we appreciate the time given to remark on our recent improvements and are pleased to see you enjoyed yourself even more on this occasion. We thank you for commenting on our "non microwaved" breakfast as it is this type of throw away comment that can damage anyone's reputation. We...

Fareham, England, United Kingdom
Reviewed 2 weeks ago

Arrived at 12.30 for a 1pm wedding having travelled from the south of England which took nearly 4 hours. We had checked the day before to ask about parking and were told that there was always plenty of free spaces along the long parade outside and parking was free. This was obviously only OK if the sun wasn't shining on...

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Thank Val B
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest thank you for your review. We are pleased to read that our staff were very accommodating during your stay, that the wedding was lovely, food very good and our reception staff carried your bags to the room. Parking can be a issue when it is busy at the Cliffs Pavilion but there is a large pay and display...

Alice Springs, Australia
Reviewed 3 weeks ago

Great looking hotel from the outside and the lobby. The rooms are small and old but that is to be expected for a building of this age. The bed was OK but the breakfast service left a lot to be desired. One morning it was a buffet with most of the food cold. The two other days we had to...

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Thank Jantorthrax
Reservations W, General Manager at Westcliff Hotel, responded to this review

Dear Guest Thank you for your review We are dissappointed to hear that you didn't enjoy our breakfast I will investigate why this was cold and if our buffet unit has not been holding the heat. I apologise for inconvenience and would like to invite you back for a better experience next time you are In the area With Kind...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This grand, Victorian hotel is close to the seafront with spectacular views overlooking the Thames Estuary. It has recently undergone a refurbishment and now provides individually decorated rooms with a brasserie restaurant serving international cuisine. The stylish and modern rooms offer satellite TV and private bathrooms with toiletries. There are tea/coffee making facilities for guests, as well as hairdryers and an iron and ironing board. Some rooms also boast views over the Thames Estuary. Free on street parking is available for guests, while Adventure Island theme park and Southend's pier; the longest in the world, are both 10 minutes' walk away. The Cliffs Pavilion music venue is a 2-minute walk, and The Royals Shopping Centre is 10 minutes' walk. There are 2 Rail Stations within 0.5 Miles distance. ... more   less 

Additional Information about Westcliff Hotel

Address: 18-20 Westcliff Parade, Westcliff-on-Sea, Southend-on-Sea SS0 7QW, England
Region: United Kingdom > England > Essex > Southend-on-Sea > Westcliff-on-Sea
Price Range: $90 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Westcliff Hotel 3*
Number of rooms: 55
Reservation Options:
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Also Known As:
Westcliff Hotel On Sea
Westcliff Hotel Westcliff-On-Sea, Essex
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Questions & Answers

Here's what travellers have asked, with answers from Westcliff Hotel staff and other travellers.
13 questions
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Brackley, United Kingdom
14 days ago
Norfolk, United Kingdom
4 months ago
Norfolk, United Kingdom
4 months ago

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Questions? Get answers from Westcliff Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose premier room not much more money”
 of 5 bubbles lexlex862, 16 Jan 2017 | Read review
“The breakfast is good but a bit repetitive. Very good extras can be requested for a longer stay”
 of 5 bubbles peterdD2675PS, 13 Jan 2017 | Read review
“We stayed budget and got small room as expected, but larger rooms are available for a higher cost.”
 of 5 bubbles tobyj2017, 8 Jan 2017 | Read review
“Ask for sea view”
 of 5 bubbles 638ValB, 1 Jan 2017 | Read review
“I did not stay at the hotel, I only went to a party.”
 of 5 bubbles austin1960, 22 Dec 2016 | Read review
5 of 5
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