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Muthu Westcliff Hotel

Agoda.comUS$54*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
US$96*
US$54*
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US$68*
US$67*
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Muthu Westcliff Hotel
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579 Reviews from our TripAdvisor Community

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Showing 568: English reviews
London, United Kingdom
Reviewed 17 October 2016

Was here last night, stayed in room 401, a 'superior room' overlooking the Thames. We was not expecting much, booked as 'a bed, just to put our heads down' after a show at the nearby Cliffs Pavillion, however, can say Hotel is great, its 3 star, so don't go executing somewhere posh, however can say, young blonde E/E Receptionist was...

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Helpful?
Thank Andrew W
Reservations W, General Manager at Muthu Westcliff Hotel, responded to this review

Dear Guest Thank you for your lovely review I will pass on your complimentary remarks to Dana and Rosie whom you mentioned We look forward to seeing you again soon With kind regards Kim Midson

Reviewed 14 October 2016 via mobile

Staff were friendly. Every single one of them. The view is beautiful. I'd recommend the seaside view rooms. Roadside Parking available right outside and all around hotel. Difficult to get a space during day but still better off than most hotels charging ridiculous rates for them. 5-10 min walk from town centre and beach including the pier and all the...

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Helpful?
Thank Faz A
Reservations W, General Manager at Muthu Westcliff Hotel, responded to this review

Dear Guest Thank you your very informative and great review we are pleased to see that Southend and the Westcliff Hotel lived up to your expectation we look forward to welcoming you back again soon With kind regards Kim Midson

Reviewed 5 October 2016

Got married on the 16th September 2016. Had the wedding ceremony there plus the reception. Everything was perfect. The staff Emily and Sophy could not have done anything more to make it a day to remember. The food was exceptional and I received many positive comments and not one negative. I would highly recommend it to anyone. Many thanks Westcliff,...

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Helpful?
Thank Christine P
Reservations W, General Manager at Muthu Westcliff Hotel, responded to this review

Dear Lady Granville thank you very much for this lovely review - we will pass your comments on to Emily Sophy and the F & B staff. We look forward to welcoming you back again soon with kind regards Kim Midson

Essex, United Kingdom
Reviewed 3 October 2016 via mobile

We were recommended to try this hotel so thought we would give it a go as we were only staying for 1 night. On arrival everything seemed ok and fairly nice albeit a little rough round the edges, were given our room card and off we went to the 4th floor in their very tiny lift but it did the...

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Helpful?
Thank Dannie M
Reservations W, General Manager at Muthu Westcliff Hotel, responded to this review

Dear Guest, In reference to your review, as explained to you upon your arrival that it is very unusual for a mattress protector to not be on the bed, its a shame that even with all our best intentions of an apologise and upgrade to room 112 you was still unsatisfied with our services. We take our customer feed back...

Essex, United Kingdom
Reviewed 1 October 2016 via mobile

We came here tonight to celebrate our friends wedding. A few minutes in we realised that all of the nice tables that are set out have a vent above them that was pumping out cold air all night as well as on the dance floor. Despite some areas looking like it has had some work done on the hotel the...

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Helpful?
Thank Rickytrips1234
Reservations W, General Manager at Muthu Westcliff Hotel, responded to this review

Dear Guest We are currently refurbing various areas of the hotel including the bar. If you had brought to the attention of the Events team that the cool air was not appreciated she would have turned it down or off, it's a shame that you didn't raise this when you was in the Windsor rather than make it a negative...

Rayleigh, United Kingdom
Reviewed 29 September 2016

We had an excellent afternoon tea. Table dressed with white linen cloths with matching napkins. Sandwiches,absolutely delicious,with a good assortment of dainty cut bread. Good selection of cakes, plus warm scones with jam , strawberries and fresh cream all served prettily on a cake stand. Tea and coffee both served in large generous size pots. Coffee and tea both good...

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Helpful?
Thank Ladyjane102
Reservations W, General Manager at Muthu Westcliff Hotel, responded to this review

Dear Guest Fantastic review thank you for taking the time to express how pleased you were with our Afternoon Tea experience. We look forward to welcoming you back again soon with kind regards Kim Midson

Dartford, United Kingdom
Reviewed 29 September 2016

We have stayed here a number of times before after going to a show, it's just across from the Cliffs Pavilion. We had thought that MGM Muthu would have spent more than they have done after they bought it. I grant you the bed was comfy, the room spotless and had the expected amenities but the decor was depressing and...

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Helpful?
Thank brianandpat2016
Reservations W, General Manager at Muthu Westcliff Hotel, responded to this review

Dear Guest thank you for your positive review, we are please to see that you had a good nights sleep in comfortable and spotless room. In reference to your remarks about our new owners MGM - there is a refurbishment program currently going ahead we are starting with the rooms on the first floor, as you probably have noticed during...

Huddersfield, United Kingdom
Reviewed 27 September 2016 via mobile

This hotel means well, but not at all well executed. Decor is really out of date, paint and plaster crumbling off the walls (noted in the reception area to the left of the desk) There is a very unusual photo on display in the lobby of a gentleman in sunglasses who is apparently the chairman of the hotel brand. Just...

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Helpful?
Thank 51lornab
Reservations W, General Manager at Muthu Westcliff Hotel, responded to this review

Dear Guest I will respond to the points raise in your review in order. Firstly your remark made about crumbling plaster is vastly exaggerated we have a small crack by one of the panels near the reception desk, which is purely cosmetic and our décor is not dated its traditional. You remark on the photo displayed at reception, it is...

Reviewed 26 September 2016

We did not stay at the hotel but had a meal there the front of house staff were charming but the meal was probably one of the worst we have experienced. In taste presentation very disappointing. Also took the Manager nearly two weeks to reply to our comments.

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Helpful?
Thank Kim M
Reservations W, General Manager at Muthu Westcliff Hotel, responded to this review

Dear Guest Thank you for your positive comments on our front of house staff, unfortunately we recently had a problem in the kitchen but we have now resolved this issue, as you can see by the comments left on the 29th September. In your review you say that it took nearly two weeks for a reply? I'm not sure by...

Reviewed 26 September 2016

One night stay, room 105 small room(petite) fine for short stay, Kettle with tea,coffee & hot chocolate in room, hairdryer in draw, toilet requisites, all areas very clean,fresh bed linen & towels easy check in 14:00 & out 11:00 all reception staff were excellent & very helpful. Hotel situated 10 min. walk from Westcliff train station & 20 mins. walk...

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Helpful?
Thank Paul A
Reservations W, General Manager at Muthu Westcliff Hotel, responded to this review

Dear Guest thank you for your concise and informative review we look forward to welcoming you back again soon with kind regards Kim Midson

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
This grand, Victorian hotel is close to the seafront with spectacular views overlooking the Thames Estuary. It has recently undergone a refurbishment and now provides individually decorated rooms with a brasserie restaurant serving international cuisine. The stylish and modern rooms offer satellite TV and private bathrooms with toiletries. There are tea/coffee making facilities for guests, as well as hairdryers and an iron and ironing board. Some rooms also boast views over the Thames Estuary. Free on street parking is available for guests, while Adventure Island theme park and Southend's pier; the longest in the world, are both 10 minutes' walk away. The Cliffs Pavilion music venue is a 2-minute walk, and The Royals Shopping Centre is 10 minutes' walk. There are 2 Rail Stations within 0.5 Miles distance. ... more   less 

Additional Information about Muthu Westcliff Hotel

Address: 18-20 Westcliff Parade, Westcliff-on-Sea, Southend-on-Sea SS0 7QW, England
Region: United Kingdom > England > Essex > Southend-on-Sea > Westcliff-on-Sea
Price Range: $99 - $246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Muthu Westcliff Hotel 3*
Number of rooms: 55
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Also Known As:
Westcliff Hotel On Sea
Muthu Westcliff Hotel Westcliff-On-Sea, Essex
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Questions & Answers

Here's what travellers have asked, with answers from Muthu Westcliff Hotel staff and other travellers.
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Questions? Get answers from Muthu Westcliff Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Would have liked to have a sea view”
lindaf264, 15 May 2017 | Read review
“in some rooms you would hear the kitchen extractor fans”
brianandpat2016, 12 May 2017 | Read review
“Sea view exec is very nice indeed”
PAULN529, 21 Apr 2017 | Read review
“We felt the hotel is tired; it desperately needs an overhaul; very dated 80s decor and mixed badly The breakfast was of poor standard, we travel a lot and I would rate the breakfast very low, plus both mornings the staff was playing Michael bubble Christmas songs, in April? Very odd.. ; however, the evening meals were lovely so makes me wonder if it's a different kitchen to breakfast? The LIFT desperately needs changing... it's too small for a hotel and located in a terrible position, someone really needs to look at the logistics of the lift and it needs money spent on it The view of the hotel is beautiful and you should really make some changes to the hotel to bring the young in... I felt like I was on a saga holiday ”
Dresdagain, 10 Apr 2017 | Read review
“corner room 204 had great view!”
leighhall, 13 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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