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Arrived here late evening after spending most of the day driving. Pedro on reception was excellent and check in was nice and easy. Hotel has a massive car park and guests have to pay £3 which is reasonable. The location is fantastic. It is right...More
Response from DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford QuaysResponded September 15, 2015
Thank you for your review. I’m pleased to hear that you took full advantage of our great location in the heart of Salford Quays and had a positive experience with Pedro, a member of our Guest Service Team.
As you said we’re undergoing...More
Our room overlooked the water and was very quiet. The hotel is being refurbished and although ours hadn't been done yet it was spotlessly clean. The staff at reception were very friendly and welcoming. Although the hotel does not have a restaurant it is in...More
Response from DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford QuaysResponded September 9, 2015
Thank you for taking the time to leave your feedback. I’m pleased that you had an enjoyable stay and found our hotel to be ‘spotless’ – I will pass your feedback onto the housekeeping team, they will be delighted.
Unlike our competitors our...More
Stayed here last night with my wife and two kids...room 401 was tiny and in need of refurbishment ....no bedding on the kids pully out bed and had to ask for it... The staff in this in hotel bent over backwards to provide anything we...More
Response from DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford QuaysResponded September 8, 2015
Thank you for taking the time to leave your feedback. At Holiday Inn Express our breakfast is inclusive in all room rates and consists of a continental style breakfast with 3 hot items. The Holiday Inn does offer a full breakfast, however there’s...More
We had 4 days in Manchester to kill whilst my daughter attended a schools event. We choose this hotel for the price and its location. The hotel was clean, the staff helpful and breakfast adequate. We had trips planned to Old Trafford which you could...More
Thank Chris E
Response from DGM_Salford, Front Office Manager at Holiday Inn Express Manchester - Salford QuaysResponded September 7, 2015
Dear Chris E,
Thank you for taking the time to leave your feedback. It’s great to hear that we met your expectations. We are lucky to be situated in such a fantastic location; I’m pleased you took full advantage of this.
It’s always nice to...More
After booking my hen do, what a great disappointment. Booked in and asked for iron/board to be taken to room, quoted " don't do room service" also asked to return them that day and then was handed the iron/board to take with cases to the...More
Response from GM_Salford, General Manager at Holiday Inn Express Manchester - Salford QuaysResponded September 7, 2015
Thank you for leaving your feedback regarding your recent stay with us.
I am sorry that the Holiday Inn Express did not meet your expectations on your most recent stay. We do currently provide Irons and Ironing Boards at reception for our guests...More