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Holiday Inn Manchester-West

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Holiday Inn Manchester-West
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414 Reviews from our TripAdvisor Community

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Showing 404: English reviews
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Southampton, United Kingdom
Reviewed 3 weeks ago via mobile

Last minute booking so could visit family. Close to Manchester town. Free Parking available. Wifi worked on first day but not second. Room was basic, shower , no bath. Tea making facility was minimal. Staff helpful, breakfast was buffet and good options

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Helpful?
Thank Tina M
IHGService, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review

Dear Tina M, Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is nice to hear that you appreciate our free parking, breakfast selection and services provided by our cordial staff. On the other hand, I'm...

Salford, United Kingdom
Reviewed 4 weeks ago

At £65 for a Friday night, this hotel provides adequate value for money if you don't mind a little walk into the city centre (approx. 20 minutes). Staff were cheerful and the room was clean, with a comfortable bed and free parking (the latter a big advantage in Manchester). It's also handy for the M602. However, I think this hotel...

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Helpful?
Thank hcm160
IHGService, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review

Hi hcm160, Thank you for your stay and for posting a review on TripAdvisor about our hotel. I am happy to read that you found our rooms to be clean and beds to be comfortable. However, it is regrettable to read that some of our facilities and size of the rooms did not live up to your expectations. I do...

Doncaster, United Kingdom
Reviewed 5 weeks ago via mobile

We stayed here for one night to visit Manchester. You can walk into the centre quite comfortably in 15-20 mins or a taxi will cost about £7. Much cheaper than staying in the centre. We didn't stay around the hotel so can't comment on that as we were in the centre of Manchester. The rooms were comfortable and had everything...

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Helpful?
Thank Danielle031288
London, United Kingdom
Reviewed 17 February 2017 via mobile

Modern, well-appointed room. Warm and comfortable in a great location for Salford Quays and Old Trafford. Good breakfast. Not the cheapest accommodation but still value for money. Quick check/in and friendly staff

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Helpful?
Thank wmi61
Reviewed 30 January 2017 via mobile

Stayed overnight at this holiday inn , the staff were very helpful, and friendly. The room itself was perfect for my disability needs, the room itself faced a main road , but on the whole , the traffic noise wasn't to bad at all, the bed was very comfortable , and I had a choice of soft or hard pillows,...

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Helpful?
Thank 512kennethc
Wokingham, United Kingdom
Reviewed 26 January 2017

The standard at Holiday Inns seems inconsistent. I've stayed at many Holiday Inn Expresses that are much, much better than this hotel, whose brand suggests should be better itself. The general impression of the hotel is that it is very tired and in desperate need of refurbishment. It's located in an industrial area and not in walking distance of Manchester...

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Helpful?
Thank Michael M
IHGService, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review

Hi Michael M, Thank you for allotting time to leave feedback and for staying with us. I regret to learn that you did not find value in our pricing as we fell short below your expectations of a quality Holiday Inn property. Additionally, I'm sorry if our hotel's upkeep seemed behind the times and that you were further inconvenienced by...

UK
Reviewed 25 January 2017

Checked in no problem, no acknowledgement that I was a rewards member though, no mention that the bar was closed/ getting refurb., Ate in the restaurant which was like a dentists waiting room, soulless depressing place, freezing cold, waited 15 mins to get a drink. Given a room on the main road and noise from the traffic was bad, needs...

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Helpful?
Thank sfryr1
IHGService, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review

Hi sfryr1, Thanks for allotting time to leave us feedback. I regret that our accommodations left you underwhelmed and that you did not find our hotel to be a good value as we fell below your expectations of a quality Holiday Inn property. On behalf of the staff, please accept my sincere apologies for missing the opportunity to provide you...

Kanpur
Reviewed 19 January 2017 via mobile

It was my second stay in holiday inn after first being at brooklyn new york, it has been horrible experience both the times. This hotel at manchester didnt have plain water for drinking, can you imagine. Instaf of floor manager showing courtesy to arrange atleast drinking water simply said not in stock. Had to go to tesco at midnight to...

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Helpful?
2Thank salmanhafeez
IHGService, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review

Dear salmanhafeez, Thank you for staying at the hotel and taking the time to submit your review. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn around. Your concerns regarding the lack of available drinking water and unsatisfactory customer service during your stay will be certainly addressed with...

Lancashire, United Kingdom
Reviewed 15 January 2017

We were given the hotel booking as part of a Christmas gift from our daughters. The hotel was in a terrible location and although they had asked for an hotel near to the Manchester theatres, it was actually miles away and smack in the middle of an industrial estate. We have stayed in many hotels worldwide and have never experienced...

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Helpful?
Thank sallyo740
IHGService, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review

Hi sallyo740, Thank you for leaving feedback about the Holiday Inn Manchester - West, UK. I feel concerned that you encountered disturbance during your stay. It is our goal to meet your expectations as a guest and I have sent you a private message to get more details about the incident. Despite the mishaps, I hope that there will be...

Reviewed 15 January 2017 via mobile

The hotel is situated a little out of town;it's not really walkable as they're main roads so a car is necessary. Parking is free and very secure with a locked gate only accessible through a buzzer, you give your name and room and if your details are correct you are allowed access. The room was nice, big enough for a...

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Helpful?
Thank bartlez
IHGService, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review

Hi bartlez, Thanks for choosing to stay with us and leaving feedback. I am glad to know that you find the breakfast and our staff's service great. Also, it is nice to know that with the parking system we have, you felt secure. On the other hand, I am sorry that the condition of the room and the toilet did...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Manchester West is located close to many popular attractions in Manchester including; Old Trafford - the home of Manchester United football club, The Imperial War Museum, The Lowry Theatre and bustling Salford Quays and Media City. The hotel is only a 5 minute drive from Manchester City Centre where you can enjoy extensive shopping or take in a concert at the MEN Arena. We are also only a 20minute drive from The Trafford Centre. The Holiday Inn Manchester West offers a relaxing yet stylish bar area and our dining menu is available all day. Wifi and Car Parking is available to all guests on a complimentary basis. The hotel is located close to the M602 and M62 motorways, and is 8 miles from Manchester International Airport. ... more   less 

Additional Information about Holiday Inn Manchester-West

Address: Liverpool Street | Manchester, Salford M5 4LT, England
Region: United Kingdom > England > Greater Manchester > Salford
Price Range: $90 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Manchester-West 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Manchester-West Hotel Salford
Holiday Inn Salford
Salford Holiday Inn
Holiday Inn Manchester-West Salford, Greater Manchester
Hotel Style:
#6 Luxury Hotel in Salford
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manchester-West staff and other travellers.
5 questions
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Newcastle upon Tyne, United Kingdom
3 months ago
Grange-over-Sands, United Kingdom

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Questions? Get answers from Holiday Inn Manchester-West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 127 was small and had background noise.”
 of 5 bubbles 975michaelm, 26 Jan 2017 | Read review
“Don't visit”
 of 5 bubbles sfryr1, 25 Jan 2017 | Read review
“Don't choose this hotel!”
 of 5 bubbles sallyo740, 15 Jan 2017 | Read review
“Choose a room on car park side”
 of 5 bubbles Owlincallington, 9 Dec 2016 | Read review
“Ask in advance, depending on your preferences”
 of 5 bubbles AbuelaLOU, 14 Nov 2016 | Read review
5 of 5