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Holiday Inn Manchester-West

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Holiday Inn Manchester-West
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421 Reviews from our TripAdvisor Community

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Showing 410: English reviews
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Reviewed 6 days ago NEWvia mobile

Only stayed one night, clean rooms, comfy beds. Our rooms bathroom could have done with a bit of tlc. Check in was delayed because the receptionist was more interested in sorting out the sound bar on the tv in the bar which was a bit bizarre as at the time they were having a minutes silence for the Hillsborough victims....

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Helpful?
Thank Jackie B
Hereford, United Kingdom
Reviewed 1 week ago

For my work this Location was good. For anything else it is not the best surroundings and area a bit neglected. The rooms were good for me , tidy and clean and I slept well. Staff were lovely.. The food in the restaurant was good what was available off the menu. Limited due to , No steak , no sweet...

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Helpful?
Thank Chairman1010
DanMc_2008, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review

Hi Chairman1010 Thank you for taking the time to review our hotel. I'm glad you slept well and enjoyed the room and service. I will pass your comments in regards to the food and staff to the f&b manager for investigation. Thank You, Dan Mc

Reviewed 2 weeks ago via mobile

Stayed there with my wife for a nice quiet weekend away, it was anything but quiet from about 1.00 am onwards guest were allowed to run around unchecked by staff banging on doors going in each others rooms . I did report this to the staff but they seemed un interested . After the no sleep night we went for...

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Helpful?
Thank Redfizzer
David C, Manager at Holiday Inn Manchester-West, responded to this review

Hi Redfizzer! Thank you for reviewing the hotel! im so sorry to hear of the issues you have raised and that the staff had appeared uninterested. I have requested a full investigation into this issue as a matter of urgency to rectify all your points raised. Regards, David C Deputy General Manager

Darlington, United Kingdom
Reviewed 3 weeks ago

The good points first and not that many, free parking onsite and the check in staff were nice. All staff seemed pleasant and room was clean but a little small. Bad points, heating in room was noisey so I ended upswitching it off, if it was a cold night I would no like having to hear the noise all night....

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Helpful?
Thank Tony B
David C, Manager at Holiday Inn Manchester-West, responded to this review

Thank you for bringing this to my attention. I would like to apologize for the inconveniences you faced during your stay, as that is not up to our normal standards. I will share your feedback with the senior management team and make the necessary changes. We hope you choose to stay with us again, so we can show you our...

Reviewed 3 weeks ago via mobile

Not a great location for centre of town, and surrounding area a bit grim. The room was clean enough, but there seemed to be whole load of housekeeping/repairs outstanding.... cracked tiles, heating control/air con didn't work, lots of unfinished or stained surfaces particularly in the bathroom. Staff were pleasant, and breakfast decent enough. Would be disappointed if I was staying...

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Helpful?
Thank Lindsay G
David C, Manager at Holiday Inn Manchester-West, responded to this review

Thankyou for taking the time to review our hotel, i am sorry that you felt the maintenance of your room was not upto scratch! I have forwarded your review to our maintenance team for urgent review. Regards, David C

Reviewed 4 weeks ago

The good thing about staying in IHG hotels is that you know what your going to get. This hotel is no exception in that it is well run, everything goes smoothly and the staff are friendly and helpful. A good hotel for business trips with free wifi, iron+board, desk in each room and they have signs up saying the bar...

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Helpful?
Thank Jezrax
David C, Guest Services Manager - F&B at Holiday Inn Manchester-West, responded to this review

Thank you for your kind review! We certainly do keep our bar open til 03:30am every day!! hopefully on your next visit you will be able to see for yourself :) regards, David

Southampton, United Kingdom
Reviewed 27 February 2017 via mobile

Last minute booking so could visit family. Close to Manchester town. Free Parking available. Wifi worked on first day but not second. Room was basic, shower , no bath. Tea making facility was minimal. Staff helpful, breakfast was buffet and good options

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Helpful?
Thank Tina M
IHGService, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review

Dear Tina M, Thank you for your stay and for posting a review on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is nice to hear that you appreciate our free parking, breakfast selection and services provided by our cordial staff. On the other hand, I'm...

Salford, United Kingdom
Reviewed 21 February 2017

At £65 for a Friday night, this hotel provides adequate value for money if you don't mind a little walk into the city centre (approx. 20 minutes). Staff were cheerful and the room was clean, with a comfortable bed and free parking (the latter a big advantage in Manchester). It's also handy for the M602. However, I think this hotel...

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Helpful?
Thank hcm160
IHGService, Guest Relations Manager at Holiday Inn Manchester-West, responded to this review

Hi hcm160, Thank you for your stay and for posting a review on TripAdvisor about our hotel. I am happy to read that you found our rooms to be clean and beds to be comfortable. However, it is regrettable to read that some of our facilities and size of the rooms did not live up to your expectations. I do...

Doncaster, United Kingdom
Reviewed 18 February 2017 via mobile

We stayed here for one night to visit Manchester. You can walk into the centre quite comfortably in 15-20 mins or a taxi will cost about £7. Much cheaper than staying in the centre. We didn't stay around the hotel so can't comment on that as we were in the centre of Manchester. The rooms were comfortable and had everything...

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Thank Danielle031288
London, United Kingdom
Reviewed 17 February 2017 via mobile

Modern, well-appointed room. Warm and comfortable in a great location for Salford Quays and Old Trafford. Good breakfast. Not the cheapest accommodation but still value for money. Quick check/in and friendly staff

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Helpful?
Thank wmi61

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Manchester West is located close to many popular attractions in Manchester including; Old Trafford - the home of Manchester United football club, The Imperial War Museum, The Lowry Theatre and bustling Salford Quays and Media City. The hotel is only a 5 minute drive from Manchester City Centre where you can enjoy extensive shopping or take in a concert at the MEN Arena. We are also only a 20minute drive from The Trafford Centre. The Holiday Inn Manchester West offers a relaxing yet stylish bar area and our dining menu is available all day. Wifi and Car Parking is available to all guests on a complimentary basis. The hotel is located close to the M602 and M62 motorways, and is 8 miles from Manchester International Airport. ... more   less 

Additional Information about Holiday Inn Manchester-West

Address: Liverpool Street | Manchester, Salford M5 4LT, England
Region: United Kingdom > England > Greater Manchester > Salford
Price Range: $97 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Holiday Inn Manchester-West 4*
Number of rooms: 82
Reservation Options:
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Also Known As:
Holiday Inn Manchester-West Hotel Salford
Holiday Inn Salford
Salford Holiday Inn
Holiday Inn Manchester-West Salford, Greater Manchester
Hotel Style:
#6 Luxury Hotel in Salford
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Manchester-West staff and other travellers.
5 questions
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Newcastle upon Tyne, United Kingdom
4 months ago
Grange-over-Sands, United Kingdom

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Questions? Get answers from Holiday Inn Manchester-West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the same to me it's a block...”
Chairman1010, 14 Apr 2017 | Read review
“Always ask for a room away from the main road the noise of the traffic is bad”
346TonyB346, 30 Mar 2017 | Read review
“Room 127 was small and had background noise.”
975michaelm, 26 Jan 2017 | Read review
“Don't visit”
sfryr1, 25 Jan 2017 | Read review
“Don't choose this hotel!”
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5 of 5