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All reviewscity centreexecutive roomtrouser pressfree parkingsaturday nightan overnight staynice roomcar parkbed was very comfortableold traffordcheck in was quickmin walkcomfortable staytea coffeebar and restaurantstayed here for one nightshort stay
I've stayed at this hotel a few times over the past year due to working in the area. Location is good and a free car park, although this does get busy so not sure what would happen if it was full.
The rooms are in...More
1 Thank LMA_Traveller
Response from IHGService, Guest Relations Manager at Holiday Inn Manchester-WestResponded 21 February 2018
I realize that you have many options for lodging and I appreciate you choosing our property!
I am glad that you find our location convenient and our welcoming staff nice. However, I am sorry that the service in the restaurant, upkeep of the...More
This place is the most poorly run establishment I have ever visited.
My partner and I booked in for Friday and Saturday night on the weekend of the 26th of January. The hotel seemed perfect for a city break as it had parking and was...More
1 Thank allem a
Response from IHGService, Guest Relations Manager at Holiday Inn Manchester-WestResponded 15 February 2018
Hello allem a,
Thank you for taking time to leave us a candid review about Holiday Inn Manchester West UK. I recognize your stay was not 100% satisfactory.
IHG values your experience with our hotels as one of our valued guests. I have sent you...More
I have never stayed in a Holiday Inn before and probably won't again. Gave the poor review as opposed to terrible as the bed and 1 member of staff were great.
I chose it because it was 3 minutes from where I needed to be...More
2 Thank Sarah H
Response from IHGService, Guest Relations Manager at Holiday Inn Manchester-WestResponded 13 February 2018
Hi Sarah H,
Thank you for taking the time to write a review of our hotel and for being staying with us. Clean, spacious rooms and helpful, friendly service are a hotel’s highest priorities. I appreciate the wonderful remarks you had towards our front desk...More
Nice functional rooms and good location for the University. The hotel is in the middle of an industrial site, so It feels a bit out of the way. The staff were friendly, but had difficulty identifying who was staff at times. We had a problem...More
Response from IHGService, Guest Relations Manager at Holiday Inn Manchester-WestResponded 6 February 2018
Thank you for leaving us your review and we are for happy for hosting you. I'm sorry for the setbacks regarding our location and the issues in your room, but I'm glad our staff got it squared away. I'm also happy to have...More
5-night business trip in December. Check in was pretty efficient. The room was standard size, a little smaller than I am used to but functional with a desk to work. The bathroom was also functional if a little tired. Housekeeping adequate. The breakfast is a...More