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Raven Hotel

Traveller (88)
Room & Suite (41)
Dining (14)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Room service
Conference Facilities
Meeting rooms
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
530Reviews
110Photos
4Q+A
100Room tips
Traveller rating
  • 194
  • 164
  • 85
  • 47
  • 41
Time of year
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  • English
Popular mentions
Great staff they made the visit really good. The attention to detail was excellent. Every member of staff wanted to help, all praise to the hotel manager I hope! He /she is truly inspirational or really scary let's hope it's the first! Our room was really clean pat on the back
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Review collected in partnership with Greene King
I honestly do not understand how people can rate this hotel 5 stars, are they delusional? The place looks like it hasn't been cleaned or decorated in 20 years. The rooms are utterly disgusting with dirt in every corner. The bathroom shower glass was so dirty it actually turned
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Response from SarahH11458, Manager at Raven Hotel
Responded 1 week ago
I am sincerely sorry you did not enjoy your stay here and the food quality wasn't what you expected. The staff here would of been happy to rectify the issues you encountered had they of known about them at the time. Please accept my apologies.
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I stay here on a regular basis with work, plus we often have social and parties/events for the staff here. It is a lovely location and the rooms are always immaculate and very large. Next door to the station is always a bonus as can walk to the office Cannot fault this place
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Response from SarahH11458, Manager at Raven Hotel
Responded 3 weeks ago
Thank you so for your great feedback and for continuing to use the Raven. We look forward to your next visit.
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This place is the pits it smells like a pub toilet in the bedrooms. The breakfast was cold and cooked hours ago by the look of it. Had to look for a clean coffee cup out of the big pile left on the table next to the undrinkable coffee. The hotel needs a refurbish and a good
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Response from SarahH11458, General Manager at Raven Hotel
Responded Jan. 20, 2019
Thank you for taking the time to write a review , could you please contact the Hotel directly so we can discuss your recent stay as the Hotel is nearly always full and we have had no similar complaints , especially about the cleanliness of the bedrooms, so we need to investigate this matter fully . We apologise that we didn't meet your expectations on this occasion.
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The room was lovely and very cosy. The staff were absolutely brilliant, especially Sam and Lisa who very kindly helped me when I needed assistance with the printer after the receptionist had left in the evening. Breakfast was really nice and there were a lot of vegetarian
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Response from SarahH11458, Manager at Raven Hotel
Responded Feb. 4, 2019
Thank you so much for taking the time to write a lovely review. I'm really pleased you enjoyed your stay and hope to welcome you back soon.
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Can you recommend this hotel ? if so what are the good points....plus bad points? Thanks Trudy
It's a tired hotel in need of tlc , however good was good and staff attentive. If it's a one night stop, it does the job.
0 votes
Show all answers
Does the hotel provide hair dryers in the rooms?
Yes hairdryer in room
0 votes
Hi - How close are you to Popham Airfiels? thanks.
A long way away
0 votes
is it dog friendly?
Yes it is very Dog Friendly, the only place I believe dogs are not allowed is the restaurant
0 votes
"don't bother, go somewhere 5 minutes down the road"
"There aren’t any"
"Choose another hotel"
"Daily menu best buy."
"Ask for room away from doors and bathrooms"
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PRICE RANGE
US$66 - US$126 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
raven hotel hook
LOCATION
United KingdomEnglandHook
NUMBER OF ROOMS
41
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