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I found making the booking simple and was talked into upgrading to a luxury room as you would have access to a terrace or balcony. After booking, I was bombarded with emails, fitness time tables, treatment options, guest forms, more treatment options.....
I booked the...More
When I first booked our 1 night stay I had so many problems with the booking team , took for ever too get through , quite rude and abrupt !, I’m thinking , big mistake , but on arrival , amazing reception staff , if...More
I came here for a spa day with my partner after having purchased a gift voucher on Buyagift and would say that, in part, it exceeded my expectations, however there were a few less favourable aspects which have stopped me from giving it the full...More
We stayed at Champneys last week after receiving a one night reward from Vitality - we were somewhat apprehensive after reading some of the poor reviews. We should not have worried - everything was amazing! Wonderful location, great bedrooms, fantastic friendly staff and the food...More
From the moment we booked our stay we were bombarded with suggestions to upgrade to a better room for an exorbitant fee, massages again at probably the going rate and loads of other extras.
Lunch on your day of arrival, £20 extra each!
3 Thank David H
Response from Robert S, General Manager at Champneys Forest MereResponded 6 days ago
Thank you for your review. Although my views on the comments you have made differ, reading that any guest has left the resort disappointed is certainly not what I would want to see and I am sorry if you felt we did not meet your...More
The food is lovely as is 5he pool and poolside amenities. My room was lovely as it’s been refurbished. I think the old building may be feeling a bit neglected but the newer side is fine. Bring your walking boots and go for a... More
The food is lovely as is 5he pool and poolside amenities. My room was lovely as it’s been refurbished. I think the old building may be feeling a bit neglected but the newer side is fine. Bring your walking boots and go for a trek 👍
I had Glenn do my facial and he is fab and I had a pedicure which was also great 👍
You book a time for your meals so that works out well. Just don’t expec5 too much at booking in/out.
You get free tea/coffee after dinner.
Enjoy your stay
Thanks for that. I have failed repeatedly to actually get through to speak to anyone. Couldn't book online and eventually had a reply to my email query to say there were no appointments on the day I wanted