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The Grove Hotel

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The Grove Hotel
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2,589 Reviews from our TripAdvisor Community

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Showing 2,559: English reviews
Reviewed 2 days ago NEWvia mobile

From the moment we were welcomed at front desk by Francois , till the moment we checked out , we were treated to the most amazing experience . Knowing it was my wife's birthday we were upgraded to a deluxe room .. roll top bath , amazing balcony with views . The room was so superb we decided to stay...

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Helpful?
Thank shaun s
TheGroveHotel, Guest Relations Manager at The Grove Hotel, responded to this review

Hi, Thank you for taking the time to review your stay at The Grove. I am delighted you had the most amazing experience, and enjoyed the complimentary upgrade, room service, spa, and breakfast. I will be sure to pass your kind comments onto the relevant teams who will be equally pleased they added to you stay. We look forward to...

London, United Kingdom
Reviewed 5 days ago NEW

Went for dinner at the Glasshouse with friends last week. This was my first and last time. The service at the Bar was so slow. We waited about 20 minutes for our drinks by which time we were called to be seated in the Glasshouse. I wouldn't mind but the bar wasn't even that busy. Everyone has raved about how...

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Helpful?
1Thank Frez170
TheGroveHotel, Guest Relations Manager at The Grove Hotel, responded to this review

Hi, Thank you for taking the time to review your visit with us. I am sorry to hear of your dining experience, this doesn't sound like our normal level of service, and please be assured your feedback will be passed on to our Glasshouse team to address. However if you would like us to investigate further, please email grelations@thegrove.co.uk and...

Oslo, Norway
Reviewed 6 days ago NEW

The Grove is just a treat to yourself, to your senses and to your time off. No where near anything but the countryside, it´s a perfect location when you´d like to log off and load on. With excellent facilities, a highly professional and dedicated staff, a great kitchen and first class spa and golf course, The Grove places it self...

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Helpful?
Thank pettertk
TheGroveHotel, Guest Relations Manager at The Grove Hotel, responded to this review

Hi, Thank you for taking the time to review your visit to The Grove. I am delighted you enjoyed your stay with us and found our facilities excellent, I will be sure to pass on your kind comments to the respective teams. I hope we have the opportunity to welcome you to The Grove in the future. Best wishes, Gemma...

Reviewed 1 week ago

Not sure where to start. We have stayed at the Grove a number of times and to be honest it is always very good, until now. In the past few months we have stayed at hotels such as the Metropole in Monaco, Cliveden in Taplow and the Shangri La in the Shard - all proper 5 star hotels. The rooms...

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Helpful?
7Thank Jobr1
TheGroveHotel, Guest Relations Manager at The Grove Hotel, responded to this review

Hi, Thank you for taking the time to review your stay with us at The Grove. I am concerned to hear of your experience, and if you would like to email us on grelations@thegrove.co.uk we can certainly investigate these matters further for you. Please be assured I will pass on all comments positive and constructive to the management of each...

Maidenhead, United Kingdom
Reviewed 1 week ago

We stayed with my young family and had a lovely 2 days between Xmas and New Year. Food is excellent all round. Big thank you to Jack the concierge - so smart and professional and very personable - I liked him a lot. In fact all the concierge team were excellent and very helpful. Also Nana in the restaurant was...

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Helpful?
Thank Gary M
TheGroveHotel, Guest Relations Manager at The Grove Hotel, responded to this review

Hi, Thank you for taking the time to review your stay at The Grove. I am delighted to read you had an excellent time here with your family, and I will be sure to pass your kind comments onto the relevant people and teams. I am concerned to hear of your room service experience, and will also pass this on,...

London, United Kingdom
Reviewed 1 week ago

The grounds are lovely for a stroll especially after a filling high tea. It is a popular venue too for weddings ...other than just a golf and spa resort. Driving there can be tricky as the roads can be a miss and especially when getting into the wrong turning from the main road..you could end up in the deliveries part...

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Helpful?
Thank wildeastern
TheGroveHotel, Guest Relations Manager at The Grove Hotel, responded to this review

Hello, Thank you for reviewing your afternoon tea with us at The Grove. I am pleased our afternoon tea was filling, and you were able to enjoy our grounds. I will pass your comments on regarding the delivery area of the hotel, and the visibility of where to go from the main road. Thank you for your kind comment of...

Bromley, United Kingdom
Reviewed 1 week ago

Stayed for 4 nights and had an excellent stay. Whilst the Grove was fully booked for New Years Eve it was not over crowded or busy anywhere. The bars were easy to get served and the staff are truly excellent from check in to restaurants and room service all first class. Restaurants are very good although the Glasshouse buffett for...

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Helpful?
Thank rmjones225
TheGroveHotel, Guest Relations Manager at The Grove Hotel, responded to this review

Hi, Thank you for taking the time to review your stay at The Grove. I am delighted to read your time with us was excellent for New Years Eve, and that our staff, restaurants and room service were all first class. Additionally, that you felt our Children's Entertainment Programme worked well. I will be sure to pass on your comments...

Buckinghamshire
Reviewed 1 week ago via mobile

Visited during new year and had a great massage in the spa. Great surroundings, beautiful grounds and all very relaxing. Make sure you find time to enjoy the peace and quiet in the dimmed relaxation room, you just can't rush pampering yourself!

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Helpful?
Thank tennisace8
TheGroveHotel, Guest Relations Manager at The Grove Hotel, responded to this review

Hi, Thanks for your review of your spa visit at The Grove. I am delighted to hear you enjoyed your time with us in the spa, and that you were able to look around our beautiful grounds. I hope we have the opportunity to welcome you to The Grove in the future. Kind regards, Gemma Guest Relations Manager

Watford
Reviewed 1 week ago

I find myself writing this email after a very disappointing New Years Eve with our friends who came along way to spend 3 nights with us. We arrived on Friday 30th December for 3 nights with friends. We arrived at the Bar outside of the Amber Suite for New Years Eve Party on Saturday evening, only to find loads of...

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Helpful?
3Thank Darren P
TheGroveHotel, Guest Relations Manager at The Grove Hotel, responded to this review

Hi, Thank you for taking the time to review your New Year's Eve stay with us. I have investigated this further and can see you are now in touch with management. However if you would like to continue this discussion please email grelations@thegrove.co.uk. Kind regards, Gemma Guest Relations Manager

Reviewed 2 weeks ago via mobile

Now this place is outstanding and personally I absolutely loved it all, there are nice walks around the hotel that I'm sure most people would love to do. The rooms are a nice size and I found that they were nicely cared for. Something that makes this review 5 out of 5 is the food,the dinner that I had was...

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Helpful?
Thank Joseph W
TheGroveHotel, Guest Relations Manager at The Grove Hotel, responded to this review

Hi, Thank you for taking the time to review The Grove. It was a pleasure to read your stay was outstanding and that you enjoyed the countryside walks and our dining experiences. I will be sure to pass on your kind comments to the team. I hope we have the opportunity to welcome you to The Grove in the future....

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Grove, London's country estate, is more than a five-star hotel. Set in 300 acres and only 18 miles from central London, the former home of the Earls of Clarendon is also a luxury 18-hole golf resort, a fabulous spa and unique venue for meetings, weddings and celebrations. Also included in The Grove's extensive facilities are three restaurants including Colette’s, awarded three AA rosettes. A 4acre Walled Garden with urban beach, tennis courts and outdoor pool. A selection of bike and jogging trials to enjoy with complimentary bike hire; and Anouska’s Kids’ Club, graded outstanding by OFSTED makes The Grove a parent and child-friendly resort. Lovingly restored to stunning effect, the property fuses contemporary design and original period architecture with exceptionally caring and professional service. We look forward to welcoming you soon. ... more   less 

Additional Information about The Grove Hotel

Address: London's Country Estate, Chandler's Cross WD3 4TG, England
Region: United Kingdom > England > Hertfordshire > Chandler's Cross
Price Range: $385 - $1,248 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grove Hotel 5*
Number of rooms: 217
Reservation Options:
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Also Known As:
Grove Chandlers Cross
Grove Hotel Chandlers Cross
The Grove Hotel Hertfordshire, UK - England
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Questions & Answers

Here's what travellers have asked, with answers from The Grove Hotel staff and other travellers.
5 questions
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Questions? Get answers from The Grove Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Garden View”
 of 5 bubbles Jobr1, 10 Jan 2017 | Read review
“If you can afford it go for a Mansion Room”
 of 5 bubbles rmjones225, 4 Jan 2017 | Read review
“A room facing the gardens is the best location and they are much bigger too”
 of 5 bubbles 461alfiep, 4 Jan 2017 | Read review
“All rooms are beautifully decorated but the superior rooms have a view over the grounds.”
 of 5 bubbles PJ1605, 1 Jan 2017 | Read review
“Try to get a rear garden facing room”
 of 5 bubbles ManavBawa, 1 Jan 2017 | Read review
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