We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Hatfield Oak Hotel

Traveller (105)
Room & Suite (39)
Dining (18)

About

Location
Cleanliness
Service
Value
Mercure Hatfield Oak Hotel is ideal for the business or leisure traveller. Close to three motorways, the hotel is just 3 minutes from Junction 23 of the M25, 1 minute from Junction 2 and 3 minutes from the A1M, as well as situated close to the M1. There is easy access to central London, which is just 25 minutes away by train. The airports of Luton, Stansted and Heathrow are also all within easy reach.
Read more
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Free Parking
Room Service
Banquet Room
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Wheelchair Access
Show more
Room features
Accessible rooms
Non-Smoking Rooms
Good to know
HOTEL STYLE
Mid-range
HOTEL CLASS
764Reviews
137Photos
7Q+A
100Room tips
Traveller rating
  • 293
  • 248
  • 141
  • 48
  • 34
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
Overall i found the hotel good and not bad value for money. Welcome was friendly, standard room had all i needed and the WiFi was a decent speed. Minor improvements are required. Although the bed was comfy the pillows were awful. The bath towels too small. Food was nice but
Read more
Response from Katherine W, General Manager at Mercure Hatfield Oak Hotel
Responded today
Craig Thank you for taking the time to share your experience We have certainly taken your feedback on board Regards Katherine
Read more
The good:Location suited me for work purposesReception welcome was quick and friendlyOn site bar and restaurantComfortable bedHot powerful showerThe bad:Old fashioned in-room heating, room was freezing when I went in, drafty windows. Turned heater on, which was then
Read more
Review collected in partnership with Accorhotels.com
Response from Katherine W, General Manager at Mercure Hatfield Oak Hotel
Responded today
We are so sorry to hear of your experience on your recent visit to us here at the Mercure Oak Hotel. We would like to assure you that the service and food your received on your stay is certainly not indicative of the usual high standard of service and quality we usually offer here at the hotel, and are indeed so proud of . Please accept my sincerest apologies. Yours sincerely Katherine
Read more
The hotel is in a good location with parking. Checkin was quick and the staff were helpful. The room was fairly basic but it did have tea making facilities but no iron or ironing board. The bed wasn’t that comftable with a thin duvet. Bathroom was good with a great walk in
Read more
Response from Katherine W, General Manager at Mercure Hatfield Oak Hotel
Responded 2 weeks ago
Thank you for sharing your experience following your recent stay with us here at the Mercure Hatfield. We have taken your constructive comments on board. Thank you
Read more
Very good, hotel is very near the A1 so there is some traffic noise. Hotel has been substantially refurbished, but would probably benefit from a little more eg. on carpets and repainting of the some of the outside although it's perfectly serviceable as it stands. Large rooms.
Read more
Response from Katherine W, General Manager at Mercure Hatfield Oak Hotel
Responded 2 weeks ago
Thank you for sharing your experience, we are pleased you had an enjoyable stay, but are so sorry that on your second day the breakfast was not as good quality as the first day, we will certainly look into this as it is so important to us to ensure that both our service and food quality is consistent . Thank you for highlighting this, and we hope we can welcome you back soon.
Read more
My husband, myself and 4 friends spent new years eve and overnight stay here at the Hatfield Oak Hotel. It was our first visit and chosen at random. The room were spacious, clean and the bed was very comfortable. The new year's eve dinner was lovely, served promptly and hot.
Read more
Response from Katherine W, General Manager at Mercure Hatfield Oak Hotel
Responded 2 weeks ago
We are so pleased you chose to let in 2019 with us here at the Mercure Oak , Hatfield Thank you so much for taking the time to share your experience, and we hope we can welcome you and your friends back soon. Kind Regards Katherine
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Business Centre & Event Rooms
Photo provided by managementMercure Hatfield Oak Hotel
Executive
Photo provided by managementMercure Hatfield Oak Hotel
Executive
PreviousNext
1234568
Is this hotel pet friendly?
I wouldn't think so.
0 votes
Show all answers
The campus is a short walk along Roehyde Way, our son walked down to meet us at the hotel, took about fifteen minutes to walk.
0 votes
Show all answers
is there a gym in this hotel?
No there isn't
0 votes
Show all answers
At the hotel we have ample car parking spaces. And the hotel is open 7 days a week, with complimentary parking for a guests I hope this answers your question.
0 votes
Show all answers
PreviousNext
12
"don't book"
"Suit rooms for obvious reasons. For a need of quiet I would suggest 1st floor room as sometimes you can hear elephants in rooms above you."
"Rooms at the back of the hotel are away from the busy main road but noise was minimal"
"This was a small party and the Willow room was ideal seating for 24-40"
"Rooms on south/west-facing sides may hear more A1 traffic noise. No elevator."
PreviousNext
12345620
PRICE RANGE
US$77 - US$151 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Hatfield Oak Hotel
LOCATION
United KingdomEnglandHatfield
NUMBER OF ROOMS
85
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing