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Mercure Hatfield Oak Hotel

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1 room 2 adults 0 children
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582 Reviews from our TripAdvisor Community

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Showing 563: English reviews
Dartford, United Kingdom
Reviewed 1 week ago

Having stayed previously at this hotel we decided to come back for another weekend on one of their all inclusive breaks. Again, it did not disappoint. The staff at this hotel are amazing and cannot do enough for you. Two in particular stood out this visit, Abbey on reception and Dobbs the waiter. The food is superb and there is...

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Thank Angela M
Essex, United Kingdom
Reviewed 2 weeks ago

We came here for New Years Eve. On check in, the girl was friendly and gave us all the relevant information. Our room was nice and big and it was very clean. Couldn't fault anything with the room. The deal we were on was 3 course dinner, DJ, overnight stay and breakfast for £113 per person. This was definitely worth...

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Thank Sian R
Chelmsford, United Kingdom
Reviewed 2 weeks ago

Never been here before - booked a twixmas break just to alleviate boredom that can set in between Christmas and new year and to visit local areas. The two nights were booked as all inclusive so what the hell. To be perfectly honest we found the hotel very clean, the staff very helpful, the food very good, the bar service...

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2Thank J1230SSaland
London, United Kingdom
Reviewed 2 weeks ago

We've been here for the last fives years or so. Last night really hit rock bottom. To give you perspective. The 'deal' included the Scottish Pipers, hats whistles crackers balloons festive decorations disco and dancing, good food and staff who are helpful, attentive and who understand that some drinks require ice buckets and a need to be kept at a...

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Thank jane r
Reviewed 3 weeks ago via mobile

Location is pretty good. Food is very average. Decor is average. Atmosphere is average. Staff hospitality is inconsistent from very good to below average. Quality of meeting rooms varies. It's a functional location but nothing to write home about.

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Thank Rainydaywomen
Loughton, United Kingdom
Reviewed 4 weeks ago

We have booked our christmas party here for many years ,each year we found the function got better and better ,there was always a theme and the function room decorated ,food was also very good in 2015 ,This year it was carnival time ,where i dont know ,the function room was not decorated at all ,the food came up all...

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Thank susan a
London
Reviewed 13 December 2016 via mobile

Oh dear...overcrowded function room, poor quality of food and poor service. Vegetables served 20 (twenty...!) minutes before the main course itself was brought out require a reheat by which time the main course was lukewarm. Expensive bar and wine list didn't reflect either the quality of drinks or service and appeared to sadly be simple mark up on realistic prices...

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1Thank YachtSkipper
Reviewed 13 December 2016

Friendly staff were always happy to help.The food was well prepared and tasteful and served hot not warm. My kids were in the room using the wifi , no problems there. The room was a large family room which included a sofa and coffee table. Entertainment for the night was enjoyable.

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Thank Michael K
Reviewed 13 December 2016

Enjoyed a great works party night at hotel which got everyone in the festive spirit. Food was great and the staff were friendly and served food quickly. The DJ got all the guests up on the dance floor.

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Thank 22jan
London, United Kingdom
Reviewed 12 December 2016

78 friends & family had a lovely lunch on 11/12/16 they coped well with the amount of guest attending the lunch ..food was lovely and hot there was plenty..staff were extremely helpful nothing was to much trouble.than you to all concerned will definitely be back..

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Thank Brenda57466

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Hatfield Oak Hotel is ideal for the business or leisure traveller, close to three motorways, the hotel is just 3 minutes from Junction 23 of the M25, 1 minute from Junction 2 and 3 of the A1(M), and close to the M1. Easy access to central London, which is just 25 minutes away by train. The hotel has Free WiFi for all guests and free parking. ... more   less 

Additional Information about Mercure Hatfield Oak Hotel

Address: Roehyde Way, Hatfield AL10 9AF, England (Formerly Hatfield Oak Hotel )
Region: United Kingdom > England > Hertfordshire > Hatfield
Price Range: $80 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hatfield Oak Hotel 3*
Number of rooms: 76
Reservation Options:
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hatfield Oak Hotel staff and other travellers.
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Questions? Get answers from Mercure Hatfield Oak Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet rooms at the back of the hotel but long distance to walk including several sets of steps”
 of 5 bubbles kimallan48, 24 Oct 2016 | Read review
“Ask for a room at the back as the room at the front suffer from road noise.”
 of 5 bubbles classic15, 19 Oct 2016 | Read review
“the back half of the hotel, away from the main road”
 of 5 bubbles Chromothropsis, 17 Oct 2016 | Read review
“WE WERE AT THE back of the hotel with very little noise.”
 of 5 bubbles BrianF338, 12 Oct 2016 | Read review
“On A1M so traffic noise”
 of 5 bubbles K4590BQdavidl, 31 Aug 2016 | Read review
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