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The Watermill Hotel

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378 Reviews from our TripAdvisor Community

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There are newer reviews for The Watermill Hotel
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Showing 375: English reviews
London, United Kingdom
Level Contributor
6 reviews
Reviewed 12 October 2016 via mobile

Wanted to check out this hotel as our friends attended a wedding here and like the hotel. All in one we had a good stay because of the friendly staff but won't return as the rooms are old, smelly and the cleanliness in the rooms and public areas was definitely what we expected.

Thank marscott23
2 reviews
Reviewed 12 October 2016

We'd been to the Watermill before and enjoyed cream tea. What better spot, then, to take our Great Aunt as part of her 99th birthday celebration. She doesn't like going out to eat, these days but we thought - it'll be nice and quiet and they do a cream tea which she will enjoy. So, we booked in person to... More 

Thank Alun M

Travellers are raving about these Hemel Hempstead hotels

Larkfield, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 October 2016 via mobile

We recently stayed here as we was visiting somewhere local, we payed a good price for a family room including breakfast. We had not really checked others reviews so didn't know what to expect. There was plenty of parking available, greeted politely at reception and checked in very quickly and pointed in the direction of our room. The room itself... More 

Thank Darren4575
Sandeep C, General Manager at The Watermill Hotel, responded to this review

Dear "Darren4575" Thank you for spending your time to comment on your recent stay. We are very glad to see, that you remark our hotel, the breakfast and the perfect location around. We were also very pleased to read your comments about the friendly and helpful staff in our hotel. Certainly we have passed this on to our employees. Regarding... More 

Watford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 October 2016

Wonderful afternoon spent here for afternoon tea with my mum for her Birthday! The little cakes and sandwiches were really delicious and so were the homemade scones. Our waiter was very attentive and polite. Shame I didn't catch his name as the poor guy was running the place on his own it seemed! He was lovely and a real credit... More 

Thank Vicky E
Sandeep C, General Manager at The Watermill Hotel, responded to this review

Dear Vicky Thank you fro your excellent review. Our afternoon tea's are proving very popular. We were delighted to read your fantastic review. Thank you for sharing this with everyone. We look forward to welcoming you here again. Your feedback and comments is extremely motivating for the staff who read these. Please tell all your friends about your experience. Kind... More 

Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 October 2016 via mobile

One night stay . Be careful with website booking .website changed date when I booked . No damage as no credit card given. When we phoned was told of similar errors Nice modern room . Not huge but decent size . Good hanging space Good TV. Very clean. Good bathroom plenty of hot water. Hotel very quiet had tea and... More 

Thank Anthony P
Sandeep C, General Manager at The Watermill Hotel, responded to this review

Dear Anthony Thank you for your feedback. I have spoken to my IT guy about the website booking, however, measures have been taken to ensure that this does not happen again. We are delighted that you enjoyed your visit and we hope to welcome you here again soon. Regards Sandeep Chawla General Manager More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 September 2016

We booked this hotel in 2014 after holding a reunion there and when it was a Best Western. We saw the reviews posted during the run up to this reunion and realized that the hotel had changed hands, saw that there were several not very good reviews and approached the reunion with some apprehension. To say that we were surprised... More 

1 Thank brat91
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 September 2016

This hotel we have used before and were satisfied in general they gave us a very acceptable price for a group booking of about forty. Some people stayed two nights bed breakfast and evening meal, the rooms are quite satisfactory, clean and tidy. Our evening meal was a limited pre-order choice, the waiter service well organised with very polite staff... More 

Thank Fred Y
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 September 2016

Stayed with my wife ,daughter and her partner and this review reflects the opinion of all of us. Staff friendly, service good, food good and room more than comfortable. What more can you expect for the amount paid. Would go back again quite happily.

Thank albertWorcester
1 review
Reviewed 21 September 2016

I booked this for some visiting colleagues and apart from no interaction with the reception asking for confirmation we had to contact serveral times and they did not know if they were coming or going. Restaurant was poor 1hr and 40 mins for a "sandwich" whilst they got the other order wrong. No apologies or compensation. Would not reccoment on... More 

Thank Venessa R
High Wycombe, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 20 September 2016

My husband and I stayed over as we had a party locally and were pleasantly surprised. The hotel was nicely laid out with a good bar area. Our room was very clean and well stocked with everything we needed including free water! The bed was a little lumpy but that was the only complaint. Staff were helpful and friendly and... More 

Thank Karen B

53 photos of this hotel

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Hotel & Grounds (13)
Bathroom (5)
View from Room (4)
Business Centre/Function Rooms (1)
Pool/Beach Area (2)
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Management photos: Courtesy of the property manager

All Management Photos (4)
Dining (1)
Hotel & Grounds (1)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Watermill Hotel, one of the finest modern Hotels in Hemel Hempstead is built around an old flour mill and offers excellent accommodations in Hemel Hempstead with a panoramic view of River Bulbourne threading through the property. Experience a serene, Old World retreat from bustling city life in this picturesque modern hotel. A convenient getaway venue with plenty of spacious free car parking. Watermill also offers wonderful amenities and hospitality for a relaxing stay, with convenient access to the area's tourist, industrial and commercial centres. Our hotel in Hemel Hempstead, Hertfordshire include 71 tastefully appointed rooms, several with beautiful views of the lush green meadows and the River Bulbourne. A blend of refined luxury and and refreshing tranquility is sure to romance both leisure and business travelers alike. ... more   less 

Additional Information about The Watermill Hotel

Address: London Road | Bourne End, Hemel Hempstead HP1 2RJ, England (Formerly BEST WESTERN The Watermill Hotel)
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range: $94 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Watermill Hotel 3*
Number of rooms: 71
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Also Known As:
Best Western Watermill
Hemel Hempstead Best Western
Best Western Hemel Hempstead
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Questions & Answers

Questions? Get answers from The Watermill Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not be surprised if there is no room”
 of 5 bubbles MoyaC297, 27 Oct 2016 | Read review
“Enquire whether the newer rooms are available and whether they offer better ficilities than the older motel rooms.”
 of 5 bubbles 104ianf, 18 Oct 2016 | Read review
“If you need disabled facilities - forget it”
 of 5 bubbles 588jaxc, 5 Sep 2016 | Read review
“One near the exit might be a first step!”
 of 5 bubbles 982bernards, 8 Aug 2016 | Read review
“Rooms on the ground floor let you be close to the ducks!”
 of 5 bubbles rubyslippers1, 23 Jun 2016 | Read review
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