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Holiday Inn Express Hemel Hempstead

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Holiday Inn Express Hemel Hempstead
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664 Reviews from our TripAdvisor Community

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Showing 640: English reviews
Level Contributor
2 reviews
Reviewed 6 days ago NEW

Booked for one night with a visit to Harry Potter Studios not far away. Nice clean room, easy check in/out. Had only expected a continental breakfast in the morning but there were sausages, eggs and beans. Lots of pastries rolls and mini muffins too - great selection. The only downside was choosing the orange drink - thought this would be... More 

Helpful?
Thank Andrew A
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Andrew, thank you for your great comments and review regarding your stay with us. I am pleased that your experience checking in and out was efficient and the room clean and that our inclusive breakfast was more than you were expecting. Thank you also for the feedback regarding the orange juice - we shall certainly get this looked at.... More 

Essex, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago NEW via mobile

We had a comfortable stay at the Holiday Inn Express Hemel Hempstead . The staff were welcoming,the room was easy to find, very clean & had everything required including an iron. The morning breakfast consisted of a hot English breakfast and continental style which was very nice. Its placed in a nice quiet location. The only snag is that there... More 

Helpful?
Thank Harmony41
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear guest, thank you very much for your comments and review about your stay. I am pleased that you had a comfortable stay and the room had everything you needed. I am sorry to hear that the car parking situation was not ideal on your late arrival back, we are currently looking at ways to improve the availability of the... More 

Newcastle upon Tyne, England, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago

Stayed here for one night whilst myself and my fiancee visited Harry Potter studios, We arrived around midnight after a long drive from Newcastle. The staff were very friendly and welcoming and luckily the bar was still open for a well needed beverage. Our room was very clean with a nice comfy bed and choice of pillows. The next morning... More 

Helpful?
Thank Shaun D
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Shaun, thank you very much for your lovely comments that you left about your visit and experience to our hotel. I am so pleased to read how friendly the staff were for your check in and that you were met with a warm welcome. I am also pleased to read how you enjoyed our breakfast buffet and that you... More 

1 review
Reviewed 3 weeks ago via mobile

Only place who had rooms last minute after a night out! Great staff really helpful! My booking didn't show up in the system at first but Michael was fast and efficient to solve the problem! Very happy!

Helpful?
Thank BenJackA
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Thank you for your terrific review of our hotel! It was so great to read that you felt the staff were really helpful, especially Michael who located your missing booking, and I will make sure to pass the comments on to him. We hope you will stay with us again! Kind Regards Thomas, Guest Service Manager More 

Cheshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 weeks ago via mobile

We were very impressed with this hotel for many reasons. The hotel was clean, spacious, well furnished, food good and family friendly +++!! The staff were approachable and pleasant with accurate useful information when needed. It is a 16 min drive from hotel to Harry Potter studio tour which is ideal. The hotel is also a 2 min walk over... More 

Helpful?
Thank isabelgallagher
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear IsabelGallagher, thank you for taking the time to review our hotel, it was great to read that you found everything to be good for so many reasons! And it was fantastic to read that you felt the gotel was clean, spacious, well furnished, and most importnatly for us, family freindly!! It is so great to read that you would... More 

Brighton and Hove, United Kingdom
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 4 weeks ago via mobile

Travelling for work Room was comfortable and quiet but loud continual humming coming from somewhere! Modern and comfortable and seemed clean Didn't eat evening meal here but bar area was good and service was quick Check in and check out was swift Parking was very busy and we got pretty much the last space. Not sure what happens after this!... More 

Helpful?
1 Thank Kojak03
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Kojak03, thank you for your review, it was nice to read that you found the room to be comfortable, the check-in and check-out processes were swift. I was saddened to read that breakfast was dissapointing for you and we will be looking into why this was the case, we are also currently looking at other items to serve in... More 

Chester, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 weeks ago via mobile

We are HGI members and have stayed in many holiday inn and HI express. The staff here were very welcoming and very helpful we needed some extra towels and an extension lead and the staff were amazingly helpful. My only issue is the size of the room for a family of 4 it's tiny don't remember any other hotels being... More 

Helpful?
Thank R00ms
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear R00ms, thank you for taking the time to review our hotel, it was so nice to read that you enjoyed your stay with us despite the lack of space in the family room with both beds made up. It was so nice to read that the staff were, welcoming and amazingly helpful, and we hope we will see you... More 

Manchester, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

We had a really great stay here. We were really impressed with the staff, particularly Kerry. She checked us in, helped during breakfast the following day and was there as we were leaving. She really did go the extra mile and really made a big fuss of my daughters. Breakfast was nice really like the choice of hot and cold... More 

Helpful?
Thank Neon787
Duty M, Front Office Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Thank you, thank you, thank you! For this amazing review. It was amazing to read that you enjoyed your stay so much and in particular Kerry who stood out for you, and made a big fuss over your daughters, and I will make sure she knows that she has been mentioned! It was great to read how every part of... More 

Manchester, United Kingdom
1 review
Reviewed 4 weeks ago

Clean room, clean hotel, clean staff. Friendly and helpful staff made this stay at excellently placed (10 mins in car to Harry Potter and 1 min walk for train to London) a good experience.. Free wi-fi throughout hotel and easy parking. Staff recommended places to eat near by but don't discount eating at the hotel restaraunt, our meal was lovely.... More 

Helpful?
Thank neilsm2016
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Neil, thank you for your great feedback and comments about your stay with us. It is lovely to read how you enjoyed all aspects of your stay and found us to be good value with friendly service. This certainly makes our day and the team will be so pleased to read your review. We very much we can welcome... More 

Norwich, United Kingdom
Level Contributor
82 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 4 weeks ago via mobile

Stayed at few of these Hotels and this is obviously a large brand throughout the UK. But this one was one was one of the friendliest and easiest to stay at. Bedroom perfect very clean, adequate breakfast for business travelling :)

Helpful?
Thank Shane95
GMHemel, General Manager at Holiday Inn Express Hemel Hempstead, responded to this review

Dear Shane, thank you so much for your great comments. It is lovely to read how much you enjoyed the friendly service and your stay was comfortable for your business needs. We very much hope to see you again soon. Kind regards, Suzannah More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Choose the well-linked Holiday Inn Express Hemel Hempstead hotel, a short drive from local businesses and 2 minutes' walk from Apsley train station. The inviting Holiday Inn Express Hemel Hempstead is just 10 minutes by car from the handy A4251, M1 and M25. You can take off from London Luton Airport, 25 minutes' drive away, and reach central London in 30 minutes by train. We offer free parking on-site and you can set yourself up for the day with an inclusive buffet breakfast in our comfortable Great Room. Book a meeting for 40 in one of our 3 meeting rooms and stay connected with free Wi-Fi. We're 10 minutes' drive from local companies on Maylands Avenue and Breakspear Way. You can take to the slopes at the The Snow Centre in 5 minutes. Under-18s stay for free when sharing with their parents in one of Holiday Inn Express Hemel Hempstead's welcoming family rooms. Spend a relaxing evening with friends over drinks or dinner in the Great Room lounge or simply relax in your newly refurbished guest room with modern decor, an en-suite with power shower and a 32-inch flatscreen TV. ... more   less 

Additional Information about Holiday Inn Express Hemel Hempstead

Address: Stationers Place | Apsley Lock, Hemel Hempstead HP3 9RH, England
Region: United Kingdom > England > Hertfordshire > Hemel Hempstead
Price Range: $81 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Hemel Hempstead 3*
Number of rooms: 116
Reservation Options:
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Also Known As:
Holiday Inn Express Hemel Hempstead Hotel Hemel Hempstead
Holiday Inn Hemel Hempstead
Hemel Hempstead Holiday Inn
Hotel Style:
#2 Family Hotel in Hemel Hempstead
#4 Romantic Hotel in Hemel Hempstead
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hemel Hempstead staff and other travellers.
6 questions
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scotland
7 months ago
8 months ago
Manchester, England, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express Hemel Hempstead staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All are ok.”
 of 5 bubbles neilsm2016, 30 Oct 2016 | Read review
“Car park side is away from the main road, so a bit quieter”
 of 5 bubbles trevoranddebbie, 16 Oct 2016 | Read review
“canal side”
 of 5 bubbles daveyh87, 15 Oct 2016 | Read review
“Go high to avoid traffic noise”
 of 5 bubbles CarlyDodds, 11 Oct 2016 | Read review
“Rooms facing canal are quieter and have a better view.”
 of 5 bubbles SteveBalstone, 29 Sep 2016 | Read review
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