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Mercure Letchworth Hall

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1,137 Reviews from our TripAdvisor Community

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Showing 1,120: English reviews
Kent, United Kingdom
Reviewed 2 days ago NEWvia mobile

We booked for a night away and we thought that it was quite expensive for what it was. The room was ok, but it was tired and small touches could have been improved to give it a better feel. For example, lampshade was ripped, the tv had poor signal, sink wasn't clean on arrival and the bed sheet didn't fit...

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Helpful?
Thank Christopher R
Bruce R, Manager at Mercure Letchworth Hall, responded to this review

Dear Christopher R Thank you for taking the time to review us, I apologize that we didn't meet you expectations and hope the next time will be a much better experience. John Carroll Deputy General Manager

Billericay, United Kingdom
Reviewed 5 days ago NEW

My wife and I thoroughly enjoyed our visit to the this hotel. Everything about the hotel was excellent. The lady on reception even remembered my name every time I returned to reception. The room, food and service were all first rate! We used the gym and swimming pool, and although some of the equipment is not entirely up to date,...

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Helpful?
1Thank Trevor W
Bruce R, Manager at Mercure Letchworth Hall, responded to this review

Dear Trevor W Thank you for such a kind review about our staff and hotel. We look forward to seeing you again very soon.

Nottingham, United Kingdom
Reviewed 6 days ago NEW

stayed the night after a lovely meal at the hotel with my cousins and other friends. great breakfast. The place could do with a lick of paint. Letchworth is a lovely place, the first "Garden city". The staff were very attentive and polite. Nice Gardens to walk around. If you want Golf there is one next door.

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Helpful?
Thank _jkeavney
Bruce R, Manager at Mercure Letchworth Hall, responded to this review

Dear _jkeavney, Thank you for your kind review I will pass on your comments to our maintenance department. We look forward to hearing from you soon John Carroll Deputy General Manager

Basildon, United Kingdom
Reviewed 1 week ago

I have stayed at this hotel twice now and have felt disappointment and been annoyed both times. the first time was a number of years ago, the room we stayed in was clean and adequate. it was from a group-on deal. The room was probably the noisiest i have ever known! a party in the hotel was blaring till very...

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Helpful?
Thank robbo6791
Bruce R, Manager at Mercure Letchworth Hall, responded to this review

Dear robbo6791, Thank you for your feed back, i will pass on your comments to the relevant departments. John Carroll Deputy General Manager

Oxford, United Kingdom
Reviewed 1 week ago

Found a Groupon deal for Letchworth Hall Hotel early January (my birthday). Friday to Sunday. The Hotel as you would expect from a property that was once a Hall was on the outskirts of the town, easy to find and well signposted. The Hotel had a onsite Nuffield gym which included swimming pool and the Hotel its self was a...

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Helpful?
Thank emailmalhere
Bruce R, Manager at Mercure Letchworth Hall, responded to this review

Dear emailmalhere, Thank you for your review, Letchworth does has a lot to offer in town, We look forward to welcoming you back again shortly. John Carroll Deputy General Manager

Reviewed 1 week ago via mobile

This hotel was visited with a Groupon voucher. The location is lovely if you want some quiet adult time. The restaurant in particular was excellent. Food was amazing! We visited in June and sitting in the sun outside the bar area was lovely and scenic. The room was spacious and the bed was big and comfy. Fantastic stay and would...

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Helpful?
Thank Kay P
Bruce R, Manager at Mercure Letchworth Hall, responded to this review

Dear Kay P Thank you for your review, we hope to see you again soon. John Carroll Deputy General Manager

A TripAdvisor Member
1 review
2 helpful votes
Reviewed 1 week ago via mobile

We stayed at this hotel on 11th January 2017 for my birthday celebrations. We were a group of 6 adults who purchased the Groupon £99 deal. Lovely hotel, stayed in a superior room with giant sized bed. Rooms were nice & clean. Had a swim in the health centre's pool & used the steam & spa facilities next door. Dinner...

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2Thank A TripAdvisor Member
Corby, United Kingdom
Reviewed 2 weeks ago via mobile

Stayed here 7th January 2017 groupon voucher £99 for 2 bed breakfast and evening meal food lovely our room we had was a suite queensize bed beautiful big fab shower and deep bath staff couldn't do enough for u we asked for more milk and they bought a small jug to our room would highly recommend a visit also there...

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Helpful?
Thank jillhp
Bruce R, Manager at Mercure Letchworth Hall, responded to this review

Dear Jillhp, Thank you for your kind review, We hope that we made an impression on you so you will return in the very near future. John Carroll Deputy General Manager

Reviewed 2 weeks ago via mobile

Decided to book a night away for hubby's birthday. Have known this place for 45 years but not visited in 10 years or so. Really easy and pleasant booking on the phone and was offered a really great deal when I booked a suite with dinner and breakfast. Superbly professional and warm welcome from Susanna in reception on arrival. Nothing...

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Helpful?
Thank Debbie L
Bruce R, Manager at Mercure Letchworth Hall, responded to this review

Dear Debbie L Thank you for such a wonderful review, The team will be thrilled by this. I will pass this on to Susanna. We hope to see you return again very soon. Once again thank you. John Carroll Deputy General Manager

Manchester, United Kingdom
Reviewed 3 weeks ago

Lovely hotel, booked for the night, lovely rooms and excellent breakfast. Very good deal due to being part of the wedding party. Food served at reception was excellent and lovely room for the reception only downside was the bar service, over 200 people attended and there was only one bar staff member, two at a push. Bar staff were rude...

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Helpful?
Thank alan m
Bruce R, Manager at Mercure Letchworth Hall, responded to this review

Dear Alan m, Thank you for your feed back, i will be talking to the staff involved and using this as a training tool to prevent this happening in the future. John Carroll Deputy General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Lytton's
Lytton's
Cuisines: British
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Refurbished & Relaunched in Nov 09 Mercure Letchworth Hall Hotel is a true 4 star hotel. Dating back to 1625 this quintessential Olde English Manor house retains many of its Jacobean features which have been tastefully restored. The Hotel is set in 8 acres of gardens including a developing meadow which attracts Mont Jaq Deer and Letchworth's Black Squirrels. Letchworth Hall is ideally located for exploring the picturesque market towns of Hitchin and Baldock & the larger towns of Luton and Cambridge. ... more   less 

Additional Information about Mercure Letchworth Hall

Address: Letchworth Lane | Letchworth Garden City, Letchworth SG6 3NP, England
Region: United Kingdom > England > Hertfordshire > Letchworth
Price Range: $86 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Letchworth Hall 4*
Number of rooms: 87
Reservation Options:
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Also Known As:
Mercure Letchworth Hall Hotel Letchworth
Letchworth Hall Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Letchworth Hall staff and other travellers.
9 questions
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Questions? Get answers from Mercure Letchworth Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't bother with Kids”
 of 5 bubbles robbo6791, 16 Jan 2017 | Read review
“did not have room Just booked for evening show”
 of 5 bubbles drupel2014, 28 Dec 2016 | Read review
“Old part is probably the best area. No lift though.”
 of 5 bubbles Iamawayagain, 27 Dec 2016 | Read review
“our room was on the ground floor and was quiet, could see out the front which was quite sunny”
 of 5 bubbles Shortstuff2705, 6 Dec 2016 | Read review
“Rooms between 1 and 40 are closest to reception and the restaurant”
 of 5 bubbles smyfe1, 22 Nov 2016 | Read review
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