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Crescent Victoria Hotel

Traveller (109)
360
Panoramas (6)
Traveller (109)
360
Panoramas (6)
Dining (66)
Overview
AMENITIES
Free Wifi
Breakfast included
Beachfront
Non-Smoking Hotel
Restaurant
Bar/Lounge
Concierge
4 Star accommodation
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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Reviews(436)
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Sally M
Farnborough, United Kingdom
31
Reviewed Oct. 22, 2018via mobile
The Crescent Victoria is a charming hotel in Margate. It is in a very good position and the staff are very helpful. The way they've designed it is very clever and it has a nice feel to it. Thank you for a lovely stay.
Date of stay: October 2018
Thank Sally M
Response from MichaelaN329, Manager at Crescent Victoria Hotel
Responded Oct. 23, 2018
Dear Guest, Thank you for your lovely Review, I am so pleased to hear you enjoyed your stay with us, we are indeed very well positioned for trips to the Beach, The Turner and Margate Old Town. We hope to welcome you back again very soon.
MiloLingfield
Lingfield
4350
Reviewed Oct. 20, 2018
Location excellent as directly opposite the Winter Gardens and within walking distance of the town and Turner Gallery. Room very clean, had everything we needed for an overnight stay, including tea/coffee facilities, hairdryer and small bottles of toiletries. Bathroom a little on small side but the shower was powerful with constant hot water and fluffy towels. There were a few stairs to climb as room on top floor, but it offered lovely sea views and not a problem for us. Despite being on a main road, noise was not an issue. Breakfast was excellent, usual juices, cereals and croissants plus a full English if you wanted it. Staff we met were so friendly and helpful, a credit to the hotel. A very comfortable hotel and our first choice when next in the area. Thank you Crescent Victoria, our only regret was that we could not stay longer.
Date of stay: October 2018
Thank MiloLingfield
Response from MichaelaN329, Manager at Crescent Victoria Hotel
Responded Oct. 23, 2018
Dear Guest, Thank you for your lovely Review. A lot of thought has gone into the Decor and Supplies we use here at the Crescent Victoria to make things as Comfortable and Luxurious as possible for our Guests, and as Breakfast is the most important Meal of the Day (or so they say) we like to ensure there is plenty of choice to tempt you with and set you up for the day. We hope to welcome you back to the Hotel again very soon.
56holiday
London, United Kingdom
1815
Reviewed Oct. 13, 2018via mobile
This is a lovely hotel in a great location next to Old Town Margate. Lovely rooms, big fluffy towels, comfortable bed. Staff team really helpful and friendly
Old Town Margate is a nice surprise, lots of nice coffee shops and galleries. The Turner Gallery, however, was for us disappointing..expected to see Turner or Turner style paintings and learn about his life. Actually the gallery exhibits so check before you book your break as we saw two rooms of students work ..the building is ugly too .. looks like a big shed ! Maybe that’s us !
Date of stay: October 2018
Thank 56holiday
Response from MichaelaN329, Manager at Crescent Victoria Hotel
Responded Oct. 18, 2018
Dear Guest, Thank you for your Review. I'm so pleased to hear you enjoyed your stay with us. Our staff will always go that extra mile to ensure our guests are happy and enjoy their time at the Crescent Victoria. We purchase only the best Towels and Toiletries and the Decor and cleanliness of the hotel are of the utmost importance to us. We hope to welcome you back again very soon.
faing84
Brisbane, Australia
8424
Reviewed Sep. 26, 2018
We stayed one night and the staff were lovely and helpful. There is no parking for the hotel so you do need to find a park on the street. As we didn’t want to leave our suitcases in the car and had a overnight bag, the staff were happy to store our suitcases as they don’t have a lift. The room was lovely decorated and had a lovely view of the water. The traffic is noisy but the room was worth it. We chose to eat dinner at the hotel and the waiter was great and made our night enjoyable. Breakfast was good and no complaints. If we get the chance we would stay there again as we are overseas guests.
Date of stay: September 2018
2 Thank faing84
Response from MichaelaN329, Manager at Crescent Victoria Hotel
Responded Oct. 18, 2018
Dear Guest, Thank you for your review. We are very lucky here at the Crescent Victoria with many rooms having a Beautiful Sea View. I'm glad you enjoyed your Meals and found the staff to be Lovely and Helpful and we hope to welcome you back to the Hotel again very soon.
Helen-Sarah48
London U.K.
4427
Reviewed Sep. 15, 2018
Booked by phone as I wanted to check whether the double room could be converted to a twin, which was confirmed. However, was quoted £130/140 for the room and when I pointed out that it was £117 (non-refundable) online, I was questioned which website I was looking at. When told it was the hotel's own website, the woman said that was a special price but agreed to it. There is no consistency here and staff must be made aware of the online price!

The room was very clean, attractive and spacious enough, with very comfortable beds. There was a problem with the door rattling every time another door was slammed, and waking us each time. The breakfast (one Vegetarian and one Eggs Florentine) was poorly cooked and barely edible so on the second morning we skipped it and ate in town. On the second evening we were tired and decided to eat in the hotel restaurant so went down at 9.15, only to be told by a very offhand waitress that it had closed at 9 even though the hotel info said it was open until 10. The staff all looked uninterested and one suggested that we eat at Wetherspoons. Eventually the one delightful receptionist, Mary, helped us order pizza delivery!

As we were getting ready to leave in the morning, a phone call to our room at 11.10am curtly informed me that checkout was 11.00. We went to checkout where the monosyllabic receptionist asked for our room key and mumbled goodbye with no smile, thanks or wish that we had enjoyed our stay.

Overall we were very disappointed that for £117 this 'boutique' hotel was, with one or two notable exceptions, completely lacking staff who had any concept of customer service and who mostly seemed bored. Some professional training for the chef and the hotel staff might bring it close to being worth even our reduced price. A sea view and a pleasant room does not turn a basic hotel into a 'boutique' one
Date of stay: September 2018
3 Thank Helen-Sarah48
Response from MichaelaN329, Manager at Crescent Victoria Hotel
Responded Sep. 30, 2018
Dear Guest, Thank you for your review. We do have 2 Rates of pay.. a ‘Pre-pay’ rate which is Non-Refundable and a ‘Pay on Arrival’ which costs a little more but may be cancelled up to 24hours before. Outside Companies also offer various discounts from time to time which is why the Receptionist wanted to clarify this with you. I am sorry to hear of the problems you encountered with Staff and can assure you that there have since been many changes here at the Crescent Victoria, Including New Chefs and Waiters, as well as a whole new Exciting Menu currently being brought in by Pasha Margate. Should you wish to stay with us again I would also like to offer you a Free Upgrade to one of our Beautiful Deluxe Sea View Rooms and sincerely hope to welcome you back in the future to restore your faith in us.
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About
Description
This exciting new British boutique hotel has 14 Individually- Designed Bedrooms ranging from Double to Double ‘Deluxe’ Seaview. Spread over Four Floors many rooms have wonderful views of Margate Sands and More beyond. The Bar has a lovely, relaxed atmosphere and the Restaurant is open all day, serving a Menu of Classic British fayre with contemporary twists. If that isn’t enough there is a Stunning new outdoor Marquee with a Moroccan twist and beautiful décor.. Perfect for those Summer Evenings. The Crescent Victoria Hotel have created a very special place where your enjoyment and relaxation is their top priority. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Bar/Lounge
Free High Speed Internet (WiFi)
Beachfront
Restaurant
Breakfast included
Concierge
Non-Smoking Hotel
Spa
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
Room types
Non-Smoking Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
Room types
Non-Smoking Rooms
Number of rooms
14
Price range
US$61 - US$160 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > Kent > Isle of Thanet > Margate
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
On the Beach
Room types
Non-Smoking Rooms
Number of rooms
14
Price range
US$61 - US$160 (Based on Average Rates for a Standard Room)
Location
United Kingdom > England > Kent > Isle of Thanet > Margate
Photos
Traveller (109)
Room & Suite (142)
Dining (66)
Pool & Beach (1)
Business Centre & Event Rooms (1)
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Questions & Answers
Ask a question
bellkazza
March 2, 2018|
AnswerShow all 4 answers
Response from 40kazs | Property representative |
Yes
1
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V T
July 9, 2017|
AnswerShow all 4 answers
Response from denis2110 | Reviewed this property |
No but on-street parking is free. Maybe we were lucky as we got a space right outside.
0
Votes
julie m
September 22, 2016|
AnswerShow all 6 answers
Response from Maggid62 | Reviewed this property |
Walking distance down a short hill. About 5 - 10 minutes.
1
Vote
Room Tips
"Upper floor front rooms give lovely sea views."
MiloLingfield
Oct. 20, 2018
Read review
"Front is spacious with great view but noisy on party nights at Winter Gardens across the street."
Helen-Sarah48
Sep. 15, 2018
Read review
"There are a LOT of stairs so if you have mobility issues liaise with the hotel about room choice before..."
Voyagerchick
Jul. 21, 2018
Read review
"Sea view rooms are lovely"
157helene
Jun. 14, 2018
Read review
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