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BEST WESTERN Manor Hotel

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BEST WESTERN Manor Hotel
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235 Reviews from our TripAdvisor Community

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Showing 225: English reviews
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Bracknell, United Kingdom
Reviewed 2 weeks ago

We stayed her for 2 nights recently whilst attending a 2 day event. First impressions were mixed. It was a Sunday The exterior of the hotel was very nice, the car park was empty. The entrance was very welcoming and the receptionist friendly and efficient. We were a bit disappointed to learn that due to very few customers the restaurant...

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Helpful?
Thank claygreenaway
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good Evening, Thank you for taking the time to complete our survey. We take all comments very seriously, as we use them to help improve the hotel for our guests. Thank you for your kind words about our restaurant and our staff, they will be passed onto them. We look forward to seeing you again.

UK
Reviewed 2 weeks ago

I stayed at the Manor Hotel for business for a couple of nights in April. The hotel is tucked away out of town which was good for me as i'm not a fan of built up areas as it's usually a nightmare to get to/park. The car park i can imagine would be pretty tight when its full but there...

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Helpful?
Thank Aearin
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good afternoon, Thank you for taking the time to send us your feedback. We take all comments very seriously and use them to continuously maintain and improve our high standards. I am pleased that all staff made you feel very welcome - I will pass your regards onto them. The hotel is currently under going refurbishment to be modernized. It's...

Reviewed 4 weeks ago

Decent hotel - friendly, professional staff. Rooms are comfortable, a little dated but OK and reasonable value if booked early enough. Well situated with decent road links. Overpriced breakfast takes the edge of it though. Out of balance with room rate so much @ £17 !!! so much so that I skip this or either walk up the road to...

Review collected in partnership with Best Western GB
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Helpful?
Thank N1899NZphilipc
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good morning, Thank you for taking the time to send us your feedback. We take all comments very seriously and use them to continuously maintain and improve our high standards. I am pleased to see you enjoyed your stay with us and our staff made a good impression. I have taken note of your comments regarding breakfast. We serve an...

Pontyclun. South Wales
Reviewed 4 weeks ago via mobile

I popped in to ask if they did coffee / teas whilst driving out for the morning with my 92 year old mother. The receptionist couldn't have been friendlier.. We had two Mocha coffees and a sandwich to share. The service was excellent and the food fresh and appetising.

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Helpful?
Thank Zeus69
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good afternoon, Thank you for taking the time to send us your feedback. We take all comments very seriously and use them to continuously maintain and improve our high standards. I am delighted you enjoyed your visit with us and our receptionist made a good impression. I will pass your compliments on to her. We hope to see you again...

London, United Kingdom
Reviewed 3 March 2017

Friendly staff. Plenty of secure parking. Brilliantly fast free WiFi. After reading previous reviews I expected room to be "tired" but that wasn't the case. No chips in the furnishings. The teak furnishings & floral fabrics used in BW hotels is not modern-looking & not to my taste but everything was in good condition, clean & comfortable. Cheaper than Premier...

Review collected in partnership with Best Western
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Helpful?
Thank daviesmaria
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good Morning, Thank you for taking the time to complete our survey. We take all comments very seriously and use them to help improve the hotel for our guests. Thank you for your kind words about our staff and our hotel. We hope that you will stay with us again soon, as we look forward to welcoming you back.

Reviewed 13 February 2017 via mobile

Quick stay but very comfortable stay. Nice room, lovely breakfast and friendly breakfast staff. Bar stays open until 01:30hrs for residents. Very near the A2 so great place to stay if visiting Gravesend.

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Helpful?
Thank Vfrphil
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good evening, Thank you for taking the time to send us your feedback. We take all comments very seriously and use the feedback to continue to maintain and improve our high standards. I am glad to hear you enjoyed your stay with us, I will be passing your compliments on to our breakfast staff. If we can be of any...

Swansea, United Kingdom
Reviewed 7 February 2017 via mobile

Staying at this hotel again on business. Had meal in bar really good value and very nicely cooked. Rooms is very comfy and no noise from room, bath could do with up dating but still very clean. Recommend anyone stay here for overnight stops

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Helpful?
Thank j0nes1979
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Thank you for taking the time to review our hotel and we are pleased that you enjoyed your stay with us. We value all feedback and pass it to relevant team members to improve our service and guest experience for the future. We look forward to welcoming you again soon!

Birmingham, United Kingdom
Reviewed 6 February 2017 via mobile

The decor / rooms a little tired. My bathroom had - expelair not working plus window wouldn't open - a steam room. Hairdryer just about limped into life. Breakfast OK - waitresses instruction , " get on with it ". Not warm and welcoming / not good value.

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Helpful?
Thank Phill E
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good afternoon, Thank you for taking the time to send us your feedback. We take all comments very seriously and use the feedback to maintain and improve our standards. I am sorry to see your visit was not up to your expectations. Our whole hotel is currently undergoing refurbishments, including the bedrooms, corridors, bar and lounge, and function suite, and...

Strood, United Kingdom
Reviewed 25 January 2017 via mobile

Very disappointing Christmas do. Massively overpriced for what we got. Wouldn't go here again for a Christmas do. Food was nothing special at all and staff were rude over email when I complained. I wouldn't recommend

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Helpful?
Thank becsut
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good Morning, Thank you for taking the time to complete our survey. We take all comments very seriously and use the feedback to help improve the hotel for future guests. We have had very successful Christmas Party Nights, with many people re-booking for this Christmas. We are sorry that our Christmas Party Night did not meet your expectations.

Chelmsford, United Kingdom
Reviewed 31 December 2016

We stayed after going to a local party. The room was okay but a bit dated. Although it was baking hot even with the radiator turned off. There was plenty of parking and a nice bar area. The staff were all very friendly and helpful. Would stay again if nearby.

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Helpful?
Thank EricEssex2014
NickWildeGM, General Manager at BEST WESTERN Manor Hotel, responded to this review

Good Afternoon, Thank you for taking the time to complete our survey. We take your feedback very seriously and use the feedback given to help improve the quality of the hotel for our guests. Thank you for your kind words about our staff and the bar, we hope that the temperature of the room will not hinder your return as...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The Best Western Manor Hotel offers first class hotel accommodation just 1.5 miles from Gravesend town centre. Its excellent location, close to Ebbsfleet International Station, makes the hotel an ideal base for getting out and about in the Garden of England' and beyond - we're just over 2 hours from Paris and 17 minutes by high speed train to London St Pancras! The hotel itself is a real gem, giving you the chance to sample semi-rural relaxation,excellent food, first-class banqueting facilities and comfortable rooms all under one roof. As a family-run hotel, you can be sure that a dedicated, close-knit staff will care as much about you as they do about the hotel itself! Come and Stay with our Family whilst away from yours. ... more   less 

Additional Information about BEST WESTERN Manor Hotel

Address: Manor Hotel Hever Court Road, Singlewell, Gravesend DA12 5UQ, England
Region: United Kingdom > England > Kent > Gravesend > Singlewell
Price Range: $113 - $247 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Manor Hotel 3*
Number of rooms: 63
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Also Known As:
Best Western Singlewell
Singlewell Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Manor Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I found the room I stayed on the first floor is very good away from Lounge, bar etc..”
  • Bedroom
  • The Bed
  • Bedroom
  • Bedroom
  • Bathroom
  • Bathroom
morhafa963, 30 Sep 2016 | Read review
“There is no lift to the first floor. Parts are to refurbished.”
JohnW435, 20 Aug 2016 | Read review
“Look elsewhere!”
KatieL536, 25 Jul 2016 | Read review
“we only stayed for tea”
LindaCC_13, 25 Jul 2016 | Read review
“Everything was acceptable”
R2481OTrobertt, 24 Jul 2016 | Read review
5 of 5