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Last Drop Village Hotel & Spa

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Last Drop Village Hotel & Spa
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1,428 Reviews from our TripAdvisor Community

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There are newer reviews for Last Drop Village Hotel & Spa
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Showing 1,419: English reviews
Sale, United Kingdom
Reviewed 4 weeks ago

great happy and helpful customer facing staff provide the icing on the cake. a clean and tidy collection of facilities help and enhance the customers stay. ideal for a number of friends and families who had planned to stay after attending a near by wedding venue. certainly a place we will visit again

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Helpful?
Thank Peter J C
Management response:

It was great to read your kind review and to see how much you enjoyed the hotel and all that the setting has to offer. The hotel has certainly evolved in a very unique way over the years and our new owners are currently investing into the property to ensure the facilities are enhanced for our future guests. It would...

Reviewed 4 weeks ago via mobile

Went here today, was looked after from start to finish, had a massage then afternoon tea, the staff were excellent and couldn't do enough for us great birthday gift will definitely pay the place another visit.

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Helpful?
Thank Maggie1366
Management response:

Thank you for a great review. The spa team was delighted that you had such a great stay and we all look forward to welcoming you back in the not too distant future and hopefully for many more birthday treats.

East Molesey, United Kingdom
Reviewed 5 weeks ago via mobile

I stay here often when I am in Bolton on business. Really nice hotel with great facilities in a lovely rural setting. Room is warm and welcoming. Food in the bar is of a high quality and reasonably priced. The only negative thing is that the wifi is a bit hit and miss depending what room you are in and...

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Helpful?
1Thank jamesdavidson3
Management response:

Many thanks for your review and for the feedback. We are currently sourcing a supplier to upgrade the wi-fi in tandem with the replacement of all the televisions. The mobile phone signal is another challenge and it seems not to be confined to any particular net work. I look forward to meeting you on a future visit to the hotel.

Telford, England, United Kingdom
Reviewed 4 November 2016 via mobile

Stayed here recently for a business trip and was genuinely very impressed. Check in was smooth and simple with no issues at all. I was situated in an extremely picturesque courtyard and once inside my room I found everything I could need. The shower facilities were extremely good and I was pleased that as it was early November my room...

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Helpful?
Thank Hayley L
Management response:

Many thanks for your very interesting review and it was good to see that, by and large, you had a good stay with us. Your kind comments will be passed on to Jon in the bars and your feedback on the restaurant service will be reviewed with Franco and his team. Our room refurbishment will continue into 2017 and by...

Birmingham, United Kingdom
Reviewed 3 November 2016 via mobile

Check in was average - the receptionist was new and unsure of things (including giving us currently cut keys as we found out later....). The room was very dated, but clean enough. Thermostatic radiators, comfy bed, and a warm shower were all in place. Unfortunately, the wifi wasn't - it wasn't even working properly in the communal areas. Extremely annoying...

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Helpful?
Thank SAshleyC
Management response:

Many thanks for your valuable review and I found your feedback most valuable. We have an on going program of room refurbishment with 27 rooms due for completion by end of November. The remaining rooms, along with the public areas will be upgraded throughout 2017. This project includes the replacement of the existing televisions and a new wi-fi system I...

Swansea
Reviewed 2 November 2016 via mobile

Good first impressions, plenty of free parking. room exactly as you expect very warmly and cozy. Limited menu for evening meal but you could use the bar to eat As a beer drinkies was very dissapointed that there was no cask ale available even though pump was there. When we asked for some we were told it was weekend only!!...

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Helpful?
Thank davehawyes
Management response:

Thank you for your review and it was good that, on the whole , we met your expectations. I do note your feedback on the cask ale. We have had it in the past but found it never seemed to sell. However I will certainly have another go with some different products and see how we get on.

Manchester, United Kingdom
Reviewed 2 November 2016

PROS: Room was spacious. Nice spa facilities especially the infinity pool. Spa treatments are overpriced. There was something magical & quirky about the hotel. Food was nice and bed fairly comfortable. CONS: Room needed upgrading. It was not easy to find the room and then the door badge was not working so I had to walk back with luggage to...

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Helpful?
Thank BarbaraKay1
Management response:

Many thanks for your review and I must say your feedback is in valuable. We are currently completing the refurbishment of the first 25 rooms and will continue to roll out both bedrooms and public areas throughout 2017. We have just replaced all the bedroom locks but we appear to have got a duff batch of batteries. We have taken...

Ilminster, United Kingdom
Reviewed 1 November 2016 via mobile

A really comfortable room, very good check in Looking forward to a great night 😴 Downside booked on a booking site at £80 exclusive breakfast and within 10 minutes was up at £64 Anyway worth the room rate all day long

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Helpful?
Thank Mark T
Management response:

Many thanks for your very kind review and it was good to read you enjoyed your visit. We do operate with flexible rates but generally best rate can be achieved by booking direct. I hope you will return again and I look forward to meeting you on that visit.

Colchester, United Kingdom
Reviewed 1 November 2016

The double room was spacious and clean and the beds very comfortable. All the staff were helpful, cheerful and friendly. We had an evening meal and 2 breakfasts which were well cooked and with a good choice. The environs of the hotel were interesting and quirky, with little shops in the grounds.

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Helpful?
Thank Jill M
Management response:

Many thanks for your review and it was good to note we met your expectations on this occasion. We pride ourselves on providing good food and service in comfortable surroundings and with a team always willing to go the extra mile. Our new owners have invested heavily to ensure the buildings and grounds present in a first class condition. We...

Uxbridge, United Kingdom
Reviewed 31 October 2016 via mobile

The floor creaked. Bedside lamp didn't work on arrival, shower head leaked badly spraying water at the curtain. Reported both problems to reception and not fixed during stay. Bedroom window had 2cm of water between the pieces of glass. Breakfast sausages were interviewed. Didn't even get offered a hot drink with breakfast on 2nd day.

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Helpful?
Thank MrsIM31
Management response:

Thank you for your recent feedback and I found your comments most interesting. It is a real pity I did not get to meet you and to get these issues resolved immediately. I don't understand your comments on the sausages though. We are currently refurbishing our bedrooms and all issues such as those experienced by you are being resolved.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
This 3 star hotel is a collection of 18th-century farmhouses with 128 rooms, located on the edge of the Pennine Moors. Ideal for visiting Haydock Racecourse, Chester Zoo or the nearby Ribble Valley. 25 min from Manchester city centre and close to major road networks. Self contained conference centre accommodating up to 700 delegates. Courtyard Restaurant, Courtyard bar, Tea Shop, and Spa Naturel including indoor pool, technogym, sauna and beauty rooms. 24 hour room service, free parking. ... more   less 

Additional Information about Last Drop Village Hotel & Spa

Address: Hospital Road, Bromley Cross, Bolton BL7 9PZ, England
Region: United Kingdom > England > Greater Manchester > Bolton > Bromley Cross
Price Range: $88 - $162 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Last Drop Village Hotel & Spa 3*
Number of rooms: 128
Reservation Options:
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Also Known As:
Mercure Last Drop Village Hotel Bolton
Mercure Last Drop Village Hotel And Spa
Last Drop Village Bolton
Last Drop Hotel Bolton
Accor Last Drop Village Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Last Drop Village Hotel & Spa staff and other travellers.
12 questions
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Blackpool, United Kingdom
over a year ago
NORTH WEST
5 months ago
Norwich, United Kingdom

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Questions? Get answers from Last Drop Village Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms had plenty of space, the cottage was lovely as faced into the courtyard garden.”
 of 5 bubbles 694barbarad, 23 Nov 2016 | Read review
“this is venue is more then just an overnight stay, offering generations of addition buildings to its original”
 of 5 bubbles 551peterjc, 12 Nov 2016 | Read review
“We were on the ground floor, next to the spa and pool. It was quiet and easily reached.”
 of 5 bubbles jillmY3310IB, 1 Nov 2016 | Read review
“The one's furthest from reception have hit and miss wi-fi”
 of 5 bubbles Ann080135, 25 Oct 2016 | Read review
“Even if your treatments are booked in the afternoon, arrive early and make use of all the facilities”
 of 5 bubbles LexieLea, 25 Oct 2016 | Read review
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