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Holiday Inn Express Burnley

Expedia.comUS$55*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Burnley
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474 Reviews from our TripAdvisor Community

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Showing 465: English reviews
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Beds
Reviewed 1 week ago

If you are looking for excitement, you are in the wrong place. As there is nothing of interest to report here. There is nothing bad about this hotel, it simply lacks any personality as is also the case for the staff. They could not be more bored even if they were forced to watch paint dry in glorious technicolour. Somehow...

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Helpful?
Thank MortimerLake
Tom G, Manager at Holiday Inn Express Burnley, responded to this review

Firstly thank you for your constructive comments and my apologies if the team appeared disinterested, these are not the normal comments that we receive however your points will be taken seriously and we will have a good look at ourselves. I hope that this does not deter you from choosing Holiday Inn Burnley in the future. Yours sincerely Steve Walmsley

HOTEL’S FAVOURITE REVIEW
Reviewed 20 February 2017

Arrived on Sat 18th Feb.. At 10.15 , we realised we may not be able to check in straight away as it's usually 2pm?! This was the case , but no problem.. Dropped the boys in town for the Lincoln / Burnley match at Turf Moor (5 mins drive - 15 min walk ) and returned to the comfortable bar...

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Helpful?
Thank Jayne M
About Hotel's Favourite Review
GSM1_Burnley, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello Jayne, Firstly thank you for taking the time to write such a glowing review. We all work really hard and strive to ensure our guests experience is unforgettable. I am pleased to see this helped make for a pleasant and smooth stay with us. We look forward to welcoming you back soon! Kind Regards, Tom - Guest Services Manager.

Reviewed 1 week ago

Stayed at this Hotel for one night and first impressions were good. The staff on reception were professional and efficient. The Resturant menu was adequate for our needs and the food was lovely. The staff in the Resturant were very attentive, professional and friendly. The room was not as clean as I expected, it was yet to be brought up...

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Helpful?
1Thank MrGee1234
Tom G, Manager at Holiday Inn Express Burnley, responded to this review

Thank you for your comments and just to confirm we will be having an upgrade early 2018 date and specifics yet to be confirmed. We hope that should you visit the area again that you choose to saty with us again. Kind Regards

Reviewed 3 weeks ago via mobile

Mate James and Nathan the holiday inn workers are the best honestly made us feel at home honestly best place 1 night Nathan was so good with everything and James on the other night was a good guy helpful in every way the only people that make me come back to holiday inn again not a bad word to say...

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Helpful?
Thank Jordan C
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Thank you for your recent feedback regarding your stay with us. We take feedback seriously, and hope to serve you again in the future here at the Holiday Inn Express Burnley. Kind Regards, Tom - Guest Services Manager.

Qualicum Beach
Reviewed 4 weeks ago via mobile

Typical of holidays inn express. Sparse rooms, ask for none motorway side if a light sleeper. Wifi is good, parking is easy & breakfast is always included. Most days were quiet & comfortable but my last day was nightmare with coach loads all trying to grab breakfast at same time. Staff are all very efficient & polite, evening meals are...

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Helpful?
Thank Redrooster52
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Dear Redrooster52, Thank you for taking the time to tell us about your experience at Holiday Inn Express Burnley M65, JCT.10. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve...

Haslingden, United Kingdom
Reviewed 4 weeks ago

Put Dates in for two nights on website and Price came up of around £70 so I gave my card details. £140 got taken from my account as I didn't see the little writing underneath saying per night. The booking for my stay is over 40 days away. I would of thought when you enter the dates of your stay...

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Helpful?
Thank Turner84
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello, I would just like to take the time to thank you for your feedback regarding your recent stay with us at the Holiday Inn Express Burnley. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will...

Waterlooville, United Kingdom
Reviewed 18 April 2017

Stayed here for 4 nights when visiting relatives in Burnley, and normally stay elsewhere. Check in process was straightforward, and staff very welcoming. Room was facing car park on top floor which we preferred and whilst was basic was adequate for our needs. Extra pillows had kindly been provided as requested and cleaned well during our stay. Wifi worked fine,...

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Helpful?
Thank heartbeat
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express BURNLEY M65, JCT.10. I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach...

Burnley, United Kingdom
Reviewed 12 April 2017 via mobile

Paid for my niece and her dad to stay here last year when they came up from Swansea to visit us for our wedding. They were great! Fair price, easy to deal with. My niece loved the breakfast in the morning and said everything was very clean! I'd recommend 👍🏻

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Helpful?
Thank Adam L
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello, I would just like to take the time to thank you for your feedback regarding your recent stay with us at the Holiday Inn Express Burnley. We work hard to ensure our guests receive the best possible experience and I’m glad to see the hard work is paying off. Should you have any queries or wish to book again...

Dorset
Reviewed 2 April 2017 via mobile

We stayed here for one night with family due to a family funeral. It was clean, basic but comfortable accommodation. The staff were all friendly and helpful. The breakfast was nice, plenty of choice and enough to get the day off to a good start. All in all a good place to stay for a night or 2.

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Helpful?
1Thank redXX
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello, I would just like to take the time to thank you for your feedback regarding your recent stay with us at the Holiday Inn Express Burnley. We work hard to ensure our guests receive the best possible experience and I’m glad to see the hard work is paying off. Should you have any queries or wish to book again...

Cheshire, United Kingdom
Reviewed 20 March 2017

We stayed at the Holiday Inn, Express in Burnley on Saturday evening to attend a function at a different venue. The hotel is really well located just off the M66 and is a modern up to date hotel. The car park had plenty of space on arrival and the reception team were both professional and friendly, they made us feel...

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Helpful?
Thank MADCheshire
Tom G, Guest Relations Manager at Holiday Inn Express Burnley, responded to this review

Hello, I would just like to take the time to thank you for your feedback regarding your recent stay with us at the Holiday Inn Express Burnley. We work hard to ensure our guests receive the best possible experience and I’m glad to see the hard work is paying off. Should you have any queries or wish to book again...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Breakfast included
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express Burnley M65 J10 has 102 self contained modern bedrooms which all come equipped with direct dial phones, high speed internet access , 26' LCD TVs, Freeview, satellite TV, tea & coffee facilities, air conditioning and power showers. The Holiday Inn Express Burnley has 4 up to date dedicated meeting rooms equipped with high-speed Internet access, tea & coffee facilities, LCD screens with direct data connection, natural daylight and air conditioning. At the Holiday Inn Express Burnley a complimentary Continental breakfast is included for all guests, a limited evening menu is available. Burnley s countryside is a living mosaic of woods, farmland and waterways with over four hundred kilometers of cycleways, bridleways and footpaths leading from the South Pennine Moors to the Calder and Ribble Valleys in the shadow of Pendle Hill.Please note: this is a non smoking hotel. ... more   less 

Additional Information about Holiday Inn Express Burnley

Address: 55 Pendle Way | just off the M65 J10, Burnley BB12 0TJ, England
Region: United Kingdom > England > Lancashire > Burnley
Price Range: $86 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Burnley 3*
Number of rooms: 102
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Also Known As:
Holiday Inn Express Burnley Hotel Burnley
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Burnley staff and other travellers.
5 questions
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Glasgow, United Kingdom
over a year ago

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Questions? Get answers from Holiday Inn Express Burnley staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“away from the lift”
masterchef1948, 9 Mar 2017 | Read review
“Rooms by the car park is quieter , the other side has the motor way and it can be a bit noisy.”
Indie05, 22 Feb 2017 | Read review
“Easy access to M65 and Burnley area.”
lizziek66, 12 Feb 2017 | Read review
“Take your wooly sox and a hit water bottle if staying in the winter!”
styrene45, 30 Dec 2016 | Read review
“If you stay ask for a car park side room”
craigm66, 14 Dec 2016 | Read review
5 of 5
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US$55* /night
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Prices are for 1 room, 2 adults
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