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Best Western Park Hall Hotel & Leisure Club

Booking.comUS$47*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$123*
US$47*
US$62*
US$123*
US$47*
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Best Western Park Hall Hotel & Leisure Club
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930 Reviews from our TripAdvisor Community

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There are newer reviews for Best Western Park Hall Hotel & Leisure Club
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Showing 929: English reviews
Reviewed 9 June 2016 via mobile

For those old enough to remember the hotel soap of the 70s you will get immediately the comparisons. The staff are fine, pleasant and polite. The environment is just in a time warp. It needs dragging into the 21st century. The cost cutting, budget saving is palpable. Start with the pictures of Bruce Forstyh, Cliff Richard and Tommy Cooper......no one's...

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Helpful?
Thank Cavan B
BWParkHall, Manager at Best Western Park Hall Hotel & Leisure Club, responded to this review

Dear Cavan B, Thank you for taking the time to review your stay and please accept my apologies that we did not meet your expectations. We are continually investing and trying to improve the product and service we offer. I will consider your feedback when looking at the areas we can improve in the future. On a positive note I...

St Stephen, United Kingdom
Reviewed 3 June 2016 via mobile

We had a nice room, everything we could have wanted. Clean. Nice to have picnic table outside. Swimming pool was warm and lovely. Staff were friendly. Sat navigation didn't quite take us to hotel so we had to ring hotel direct to get there. Peaceful setting. Nice

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Helpful?
Thank Lisa M
BWParkHall, General Manager at Best Western Park Hall Hotel & Leisure Club, responded to this review

Dear Lisa M, Great to hear that you enjoyed all aspects of your recent stay with us. Please do come and visit again soon. Kind Regards David Martin General Manager

Leeds, United Kingdom
Reviewed 3 June 2016

We eventually found the hotel as the direction on the confirmation form were out of date. Our room was spacious and clean. We enjoyed tea in the bar area and went to see friends When we got back at around 11.30pm we returned to our room only to find all we could hear was the constant sound of a nightclub....

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Helpful?
Thank BramleyLoiner21
BWParkHall, General Manager at Best Western Park Hall Hotel & Leisure Club, responded to this review

Dear BramleyLoiner21, Thank you for your review of your recent stay. Once again please accept my apologies that you encountered issues with noise. We do try and allocate leisure booking away from the noise and this is something I have addressed with reservations team. I can assure you that customer is and will remain our number one priority. Kind Regards...

Newcastle upon Tyne, United Kingdom
Reviewed 1 June 2016 via mobile

After looking at pictures via the internet we were most horrified at the actual reality of the hotel when we arrived. We were directed round the back of the hotel over derelict car parks to what they called the village complex. It was like the place that time forgot. The chalet was scruffy tired and I'm not even sure any...

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Helpful?
1Thank david j
BWParkHall, General Manager at Best Western Park Hall Hotel & Leisure Club, responded to this review

Dear david j, I am sorry that the bedrooms on offer failed to meet your expectations. We are continually looking to improve the bedrooms we have both in the village and hotel. Please contact me on 01257 455000 should you wish to discuss this matter in more detail. Kind Regards David Martin General Manager

Liverpool, United Kingdom
Reviewed 31 May 2016

It's a shame about the derelict theme park, however, this didn't hamper our stay in any way. The main hotel and reception are lovely as you would expect. The village complex where we stayed was a little tired and there was some repair work being carried out on the walkway just by the leisure complex. Our room was 15b and...

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Helpful?
Thank jen112016
BWParkHall, General Manager at Best Western Park Hall Hotel & Leisure Club, responded to this review

Dear jen112016, I am pleased you enjoyed you recent stay with us. We have had some important maintenance work being carried out and have tried to minimise the impact on our guest's as much as possible. I will share your kind words with the chef and his team who will be thrilled to know you rated the food so highly....

Greater Manchester, United Kingdom
Reviewed 31 May 2016 via mobile

Me and my partner booked to stay on the 28/05/16 on arrival the exterior of the hotel didn't look that nice but the pictures of the rooms showed on booking.com were extremely modern. Only when we arrived at what I'd call a bed sit the wall paper was peeling off the wall there were holes on the walls where somebody...

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Helpful?
1Thank shanisethompson
BWParkHall, General Manager at Best Western Park Hall Hotel & Leisure Club, responded to this review

Dear shanisethompson, Thank you for taking the time to review your experience and please accept my sincere apologies that the room's offer failed to meet your expectations. If you would like to discuss this any further please don't hesitate to contact me on 01257 455000. Kind Regards David Martin General Manager

Manchester, United Kingdom
Reviewed 31 May 2016

The concept here is very good and given the rates I would stay again but really there are a lot of issues that are created by poor or a lack of management. I’ll try to summarize my thoughts. The reception and bar area look very impressive but the bar prices are high for the area and there is no table...

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Helpful?
1Thank kevin l
BWParkHall, General Manager at Best Western Park Hall Hotel & Leisure Club, responded to this review

Dear Kevin L, Thank you for taking the time to review your recent stay. Please accept my apologies that we have failed to meet the required standard in a number of areas. The bar does operate a more casual dining experience while Brookes restaurant is open for a full service offering. I will be following up with the bar team...

Salisbury, United Kingdom
Reviewed 30 May 2016

In the grounds of a defunct amusement park this hotel struggles. The main building was adequate but the majority of the accommodation was in a euphimistically named village. Depressing ranks of badly stuccoed huts in the style of a fifties holiday camp. Dreadful beds, stank of smoke etc. We did get moved to a slightly better room as did our...

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Helpful?
1Thank Sue12317
BWParkHall, General Manager at Best Western Park Hall Hotel & Leisure Club, responded to this review

Dear Sue12317, Thank you for taking the time to review your stay. It's disappointing to hear that your stay did not meet with your expectations. Please allow me offer my sincere apologies. I will look into the issues you encountered to see what improvements we can make. Please don't hesitate to contact me on 01257 455000 should you wish to...

lancashure
Reviewed 28 May 2016 via mobile

Attended my brothers wedding 26/5/16. Lovely place. Food was absolutley outstanding. The staff all very helpful and polite. Everything went fantastic except for the weather. Great day the medieval banquet hall is a fabulous setting for a wedding. Highly reccomended

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Helpful?
Thank powell-sumner4
BWParkHall, General Manager at Best Western Park Hall Hotel & Leisure Club, responded to this review

Dear powell-sumner4, Thank you for taking the time to review your brother's wedding. It's great to hear you had such a good day. I will share your kind words with all involved. I hope we can welcome you back again soon. Kind Regards David Martin General Manager

Carlisle, United Kingdom
Reviewed 28 May 2016

On arrival I was impressed by the by the reception area and staff but was soon to be disappointed by the drive to park behind our room which I hadn't realised was a chalet. The drive to the car park was full of large holes, the car park also had holes in it and I felt like I had stepped...

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Helpful?
Thank hilary1447
BWParkHall, General Manager at Best Western Park Hall Hotel & Leisure Club, responded to this review

Dear hilary1447, I am sorry that you encountered some issues during your recent stay. I will look into these and try to find solutions. I am pleased the staff made a good impression. We do also have rooms available in the hotel so if you are in the area again maybe these would be more suitable. Kind Regards David Martin...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Room Service
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Best Western Park Hall Hotel & Leisure Club

Address: Park Hall Road | Charnock Richard, Chorley PR7 5LP, England
Region: United Kingdom > England > Lancashire > Chorley
Price Range: $85 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Park Hall Hotel & Leisure Club 3*
Number of rooms: 140
Reservation Options:
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Also Known As:
Chorley Best Western
Best Western Chorley
Best Western Park Hall Hotel & Leisure Club Chorley, England, UK
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Park Hall Hotel & Leisure Club staff and other travellers.
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Questions? Get answers from Best Western Park Hall Hotel & Leisure Club staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book a village room”
S6474IZtinab, 15 May 2017 | Read review
“all rooms we have stayed in have been great.”
muppet46, 15 May 2017 | Read review
“Ask to stay in the main hotel building”
EssexReviewerUK, 13 Apr 2017 | Read review
“Another hotel would be a wise choice”
747lynetter, 9 Apr 2017 | Read review
“Don't expect good wifi or happy staff. But do expect to have a fab breakfast”
AndyPeters1969, 13 Mar 2017 | Read review
5 of 5
Booking.com
US$47* /night
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TripAdvisorUS$47
AMOMAUS$123
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Prices are for 1 room, 2 adults
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