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Brook House Hotel

106 reviews
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Traveller (8)
Room & Suite (5)
Dining (1)
Overview
  • Excellent40%
  • Very good26%
  • Average16%
  • Poor11%
  • Terrible7%
Travellers talk about
Free Wifi
Free Parking
Breakfast included
Non-Smoking Rooms
Restaurant
Room Service
Bar/Lounge
2.0 Star Hotel
All hotel details
Rooms
Mar. 12Mar. 13
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (106)Write a Review
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12
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LanguageEnglish
41
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17
12
8
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All reviewstribute nightnights stayingbar breakfast areatribute actsfriendly welcoming staffexcellent value for moneyfunction roomtoastevening mealthe ritzchristmas partybit datedrooms are lovelybreakfast was excellentclean roomon arrivalcant wait
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1 - 5 of 106 reviews
Reviewed yesterday via mobile

Staff were friendly and welcoming check in was easy. The room was comfortable and roomy but the tv looked lost . Tea and coffee facilities in the room, with fresh towels in the bathroom. We were unable to sample the breakfast that came with our...More

Thank Crazyuk2
Reviewed yesterday

Since my last review on this Hotel I have visited numerous more tribute acts with my wife staying overnight. My view and opinion of this Amazing Hotel hasn't changed from that last review. On each arrival we have been made to feel most welcome. We...More

Thank Slimjim31
Reviewed 6 days ago

Stayed for 4 nights. Room good and clean. Breakfast pretty good. Old building which needs updating. Staff very helpful. Large Car park. Can be a bit noisy at weekends when there are either wedding receptions or tribute nights.

Thank KenSolihull_England
Reviewed 5 December 2017 via mobile

Had a lovely time staff very helpful and friendly . Room very clean. Would stay again . Would recommend it to friends .stayed for three nights second night the venue had a ladies night which was quite noisy .my partner travelled from Belgium so was...More

Thank Lisa R
Response from Clare S, Manager at Brook House HotelResponded 4 weeks ago

Hi Lisa R Thank you for your review. We take pride in our customer service. We apologise if you were not informed of the Ladies night. We do try to inform all guests before the events and allocate where possible rooms further away from the...More

Reviewed 29 November 2017

My Husband has to use wheelchair as he has lost his lower leg, we were given the disabled room which was big enough to get around but the bathroom wasn't, There was no transfer access side ways which amputtee's Need, he couldn't shower as the...More

Thank joan r
Response from Clare S, Manager at Brook House HotelResponded 4 weeks ago

Hi Thank you for your review. We take pride in being disabled friendly Making reasonable adjustments to assist people with disabilities. Changes are being made all the time. If I remember rightly you were assisted with your husband by the staff team when required. We...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Room Service
Breakfast included
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Room Service
Breakfast included
Laundry Service
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$61 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$61 - US$105 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Add Photo Photos
Traveller (8)
Room & Suite (5)
Dining (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Ruthren
10 August 2016|
AnswerShow all 4 answers
Response from Clare S | Property representative |
Hi Yes all our bedrooms are ensuite.
0
Votes
Lionel B
5 November 2015|
Answer
Response from herefroggyfroggy | Reviewed this property |
We did but was only a cleaner available! I think the hotels answer speaks volumes they at no point deny that their rooms were in that state! It is a shame that a good event wasn't backed up by basic and clean room
-2
Votes
Room Tips
"Ask about a good room for Wifi reception"
Read review
"If your looking for wheelchair friendly hotel don't book this one."
Read review
"All rooms are clean and tidy. Beds very comfortable"
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"All rooms differ"
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