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Whitehall Hotel

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260 Reviews from our TripAdvisor Community

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Showing 260: English reviews
Manchester, United Kingdom
Reviewed 5 days ago NEW

Happy to take your money but deliver below standard service Can not take any type of feedback Does not go above or beyond-even with a wedding booking Refuses refunds when there are no terms and conditons to support the hotel keeping the money Rude staff Would not trust to hold my wedding day.... I would go into more detail howver...

Thank lisa D
Reviewed 6 days ago NEWvia mobile

Went to the Whitehall Hotel on Boxing Day 2016 for a private function with around 60 guests. We were greeted by the lovely receptionist, Gill, on our arrival who was really accommodating and had no problem helping fulfil our requests/answering any questions we had about the venue and arrangements for the evening. The buffet consisted of lasagne, pie, salads and...

Thank Rachel B
Reviewed 3 weeks ago via mobile

After having a christmas party here ...took my family on Christmas day and wasnt disappointed great service good food ...will definetly be back ..........wine not over expensive which is always a plus Very friendly atmosphere

Thank Dave M
Portsmouth, United Kingdom
Reviewed 3 weeks ago

Normally, the hotels we visit on our trips around Europe are pretty mediocre, but from the moment we introduced our selves at the reception desk, we were made to feel at home. Rooms were great, I even had a four poster bed and a jacusi bath all to myself. There was a Christmas party with over 90 people on the...

Thank B32-Tenacious_B
Darwen, England, United Kingdom
Reviewed 3 weeks ago

Went for a Christmas eve meal and it was delicious! All three courses were beautifully presented and the beef course was so tender it just melted! Fantastic service and also a lovely setting. A great choice to spend our Christmas eve here!

Thank Veronica C
Whitehall1, Manager at Whitehall Hotel, responded to this review

We are so happy you enjoyed your Christmas Eve Meal and was so pleased with food and service, we will pass this on to all the staff involved. We hope to welcome you back in the 2017, have a lovely new year.

Reviewed 4 weeks ago via mobile

Just back from a delightful afternoon tea at the whitehall hotel. I was a little early for our booked slot, so was offered a comfortable seat in the bar area where I could sit and and I asked for coffee, which was lovely, freshly brewed. We were shown to a small area outside the dining room which was bright and...

Thank Anne M
Whitehall1, Manager at Whitehall Hotel, responded to this review

Thank you so much Anne for your lovely comments about Afternoon Tea, we are very please both you and your daughter had a nice afternoon, I will pass this on to Chef and staff involved, we hope to welcome you back in 2017, have a fantastic new year.

Blackburn, United Kingdom
Reviewed 2 December 2016

We have had a few party's at the white hall it is excellent the staff couldn't be more helpful the last party we had was my husbands surprise 65th birthday party the staff helped in every way they could to make it a night to remember. The room was lovely and had everything we needed.

Thank trevsky7
Whitehall1, Manager at Whitehall Hotel, responded to this review

Thank you very much for the lovely words about your evening, it was such a great surprise and it was nice to be part of it. Thank you for choosing us as your venue of choice, we hope to welcome you back in 2017, have a great new year!

Bolton, United Kingdom
Reviewed 30 November 2016 via mobile

My fiancé and I stay over this past weekend at The Whitehall Hotel. The hotel is beautiful and the room was lovely we could not fault one thing. The staff was wonderful and nothing but helpful and pleasant. we absolutely love the building , there was a wedding held there at the same time as our stay and we had...

Thank xvinntagewayoflifex
Whitehall1, Manager at Whitehall Hotel, responded to this review

Thank you so much for your kind words and review, it was a pleasure to have you stay with us. We are over the moon that you are interested in our venue for your wedding. If you would like any more information on this please dont hesitate to get in touch, we can forward you packages and details for you...

Mold, United Kingdom
Reviewed 25 November 2016 via mobile

We had a wonder stay at the hotel last night. The decor is lovely, especially with the Christmas Decorations up, the breakfast was delicious and in particular the service from ALL of the staff were excellent. We will be back! Thank you!

Thank Sandyt137
Whitehall1, Manager at Whitehall Hotel, responded to this review

Thank you very much for your lovely review. We are very pleased you enjoyed your stay with us, this will be passed on to the staff. We hope to see you in 2017, have a great new year!

Blackburn, United Kingdom
Reviewed 19 November 2016

Just come back from a top afternoon which started with a large glass of red by the real fire and a lounge tastefully decorated for Christmas ( a sprinkling of snow outside for added effect!) followed by a delicious afternoon tea in the Garden room -highly recommended, pleasant staff and even a complimentary glass of bubbles. A great afternoon catching...

Thank muppet46
Whitehall1, Manager at Whitehall Hotel, responded to this review

We are very pleased you enjoyed your Afternoon tea with us, thank you. We hope to see you again in 2017, have a lovely new year!

46 photos of this hotel

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access

Additional Information about Whitehall Hotel

Address: Ross Street | Park Road, Blackburn, BB3, Darwen BB3 2JU, England
Region: United Kingdom > England > Lancashire > Darwen
Price Range: $94 - $152 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Whitehall Hotel 3*
Number of rooms: 17
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Also Known As:
Whitehall Hotel Darwen
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Questions & Answers

Here's what travellers have asked, with answers from Whitehall Hotel staff and other travellers.
2 questions
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I have been looking at your hotel as a potential venue, however my concern seen by my partner to a recent reviews about poor service where of no great concerns given peoples differing opinions.

However my one major area of concern is with your apparent substandard food hygiene rating as identified on ratings.food.gov.uk/business/en-GB/212113/Whitehall-Hotel-Darwen by the local council

The site rates your establishment as a 2 – Improvement necessary at the date of inspection on the 03 August 2016

Area inspected by food safety officer Standards found

Hygienic food handling - Hygienic handling of food including preparation, cooking, re-heating, cooling and storage - Generally satisfactory

Cleanliness and condition of facilities and building - Cleanliness and condition of facilities and building (including having appropriate layout, ventilation, hand washing facilities and pest control) to enable good food hygiene - Improvement necessary

Management of food safety - System or checks in place to ensure that food sold or served is safe to eat, evidence that staff know about food safety, and the food safety officer has confidence that standards will be maintained in future. -Generally satisfactory

What can you do as a potential visitor to alleviate my concerns of not becoming ill due to your poor food preparation standards especially around the

Cleanliness and condition of facilities and building which was reported as “Improvement necessary”?

Can you advise of why such a highly rated venue would achieve such a low score?

Can you confirm what improvements you have made?

Can you ensure your food preparation is of a standard rather than of a dodgy back street café or take-away?

4 days ago

See all questions (2)

Questions? Get answers from Whitehall Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for four poster bed”
 of 5 bubbles debrafowler, 15 Nov 2016 | Read review
“The standard family room was fine. No need to upgrade to a more expensive room.”
 of 5 bubbles frankiebm, 23 Aug 2016 | Read review
“rooms 31 and 32 have jacuzzi baths and I think they are bridal suites”
 of 5 bubbles petert525, 12 Jan 2016 | Read review
“all rooms that we booked was lovely so anyroom.x”
 of 5 bubbles shazy85, 18 Aug 2015 | Read review
“Lovely room, very large bathroom with a Jacuzzi bath (No 37)”
 of 5 bubbles Dibrow1, 27 Jul 2015 | Read review
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