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I travelled from Canada for a 3 week holiday in the UK and never having been to the Yorkshire Dales I decided it was time to visit. I communicated via e mail in regards to my booking and the staff were very prompt in their...More
My husband and I stayed at The White Hart last weekend and can only sing it's praises. It was not our first choice, that was fully booked, had The White Hart recommended on the strength of it's food and we were certainly not disappointed. Our...More
Stayed for a Saturday night recently and was utterly blown away by the place.
Really friendly staff and the bar had a great range of beers and wines.
Room was spacious, spotless and the ensuite was superb. Weird surprise was that we had a room...More
After a lovely walk in the countryside around Hawes, we stopped for lunch and ordered the ploughmans, whereupon I was duped into eating a pickled egg!! What the....? Notwithstanding this horror, we decided to return the following day for Sunday lunch, gorgeous roast beef with...More
We ate here two nights out of three. The food was excellent and all of the staff very friendly. A nice atmosphere. Would definitely return here on our next visit to Hawes. Prices were reasonable and the beer was good.
This Hotel seems to have some pretty bad reviews for 2016, will this continue into 2017.
No good reading all the good reviews when there are bad ones, excuses are not acceptable, it just should not happen.
16 March 2017|
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Response from Terry W | Property representative |
There was a significant change to the leadership of the business in December 2016. In any top place to eat and drink there will always be some customers whose expectations are not met. By nature of being consistently top of... More
There was a significant change to the leadership of the business in December 2016. In any top place to eat and drink there will always be some customers whose expectations are not met. By nature of being consistently top of TripAdvisor since then I would argue we get it right more than anyone else in the Town although we pride ourselves in a very positive relationship with other places to eat in the town. We all provide different things for different people and in that respect satisfy the majority of people that visit the town. Whilst I agree excuses are not acceptable but the ratings speak for themselves. we look forward to making people happy in 2017