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BEST WESTERN Dower House Hotel & Spa

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BEST WESTERN Dower House Hotel & Spa
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615 Reviews from our TripAdvisor Community

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Showing 614: English reviews
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Barnsley, United Kingdom
Reviewed 3 days ago NEW

Stayed at the Dower House this weekend and would definitely recommend to anyone. Upgraded to Four-poster on my arrival as it was my birthday. All the staff I met could not do enough to make my stay enjoyable. Special mention to the Reception staff and Davie the night porter.

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Helpful?
Thank franwozere
Reviewed 1 week ago via mobile

A lovely break with friends, this is our 3rd visit to the hotel and spa. All the staff are very welcoming and friendly, the hotel rooms are clean, tidy and well equipped. The 60 minute treatments were wonderful, and the pool, jacuzzi, steam room, sauna and foot baths were the ideal place to relax with friends. The food was excellent...

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Thank MotherGoosyGander
Middlesbrough, United Kingdom
Reviewed 1 week ago

Worst night sleep in hotel room ever only saving grace we had only booked for the one night. Room 2 - Biggest problem with room foot steps/creaking floors from above, early evening till about 1.30am then 5.30am till we eventually got up at 6.45 because by this time we were wide awake but absolutely shattered (we had retired to room...

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Helpful?
1Thank Chris C
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your review. I wish to pass on my apologies again for a disappointing stay. I can assure you that we do take the time to delight our guests and hate to disappoint which, I can clearly see has happened on this occasion. I am sorry that you were awoken from movement in the bedroom above. I was...

Melbourne, Australia
Reviewed 2 weeks ago

Stayed here overnight during a road trip through the UK. The hotel is on the edge of Knaresborough and although next to a fairly busy main road, was quiet. Our room was a good size, well maintained and very clean. The beds were comfortable and there was no traffic noise (the room was at the back of the hotel). We...

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Helpful?
Thank Skippy000
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for taking the time to let us know about your stay. I am delighted that you enjoyed your stay but disappointed that you were not impressed by the dining options. The restaurant frequently receives fantastic feedback and I would hate for this one occasion to deter you from dining again. We do hope that you will return and...

Preston, United Kingdom
Reviewed 2 weeks ago

Would love to rate this hotel higher as it had very many good points, but I have been fortunate to stay in some hotels which I could not fault at all and this hotel did fall short in some respects. The good. The food was first class and so were the staff. The room was clean but a little dated....

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Helpful?
Thank Scootergirl2013
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for taking the time to let us know about your stay. I am pleased that you enjoyed the food and that the staff looked after you so well. I will pass your kind comments on to the team down in Imagine Spa. I am sorry that you were disturbed by the occupants in the room above. We take...

Knaresborough, United Kingdom
Reviewed 3 weeks ago

The Dower House was the perfect choice of venue for our Wedding Ceremony and celebrations. The staff were attentive, efficient, very friendly, helpful and professional throughout their very long day and night. Jonathan, Alison and the team made the day very special. It was everything you could ask for. I would not hesitate to recommend this hotel for a Wedding...

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Helpful?
Thank Anne T
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

CONGRATULATIONS again! Thank you for your lovely comments, we are delighted that you had a fabulous wedding day and that the team looked after you so well. They are truly chuffed with your response. The team really enjoy the weddings and all the preparations for the big day - we are pleased that the day went swimmingly. Come back and...

Hampshire
Reviewed 3 weeks ago

We have just returned from a pleasant 3 night stay at the Dower House Hotel which is ideally situated for both York and Harrogate. We parked the car when we arrived and did not move it until we left as we used the train to get to both places. The hotel was very comfortable and had a certain charm about...

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1Thank SJFarn
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your lovely comments, I am delighted that you enjoyed your stay from start to finish. We have a secret location but minutes from everywhere. We hope that you will return and take the opportunity of seeing the hotel in a different season. Best wishes, Jonathan

LEEDS
Reviewed 4 weeks ago

Really enjoyed my stay at the Dower house and have booked to go again in July. Lovely room and food and spa. Always able to use the pool and spa facilities as its never too busy. Paid £79 for b&b and a 30 minute beauty treatment and a £15 credit to spend on dinner a bargain. would definately recommend.

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Thank LeedsJulie
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you so much for your lovely comments. I am delighted that you enjoyed your stay and we will all look forward to your return in July. Best wishes, Jonathan

Brisbane, Australia
Reviewed 15 March 2017

Stayed here for a couple of nights after a wedding function, situated in Knaresborough a lovely town with historic landmarks (Knaresborough Castle) not far from the hotel. The hotel is well presented with bar and dining areas well suited for large groups, the upstairs areas and rooms are a bit old and feel very dated. Staff are exceptionally friendly and...

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Helpful?
Thank kylebarratt
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for taking the time to let us know about your stay. We are pleased that you enjoyed the function and that you found the hotel well suited to the event. We are continuously updating our facilities and hope that you will take the opportunity of returning and seeing all of the changes that we are making. Best wishes,...

Edinburgh, United Kingdom
Reviewed 6 March 2017

We have just returned from a two night weekend break with our dog at this hotel and cant praise the staff highly enough! Every single member of staff was cheery, helpful and even welcoming towards our dog. On our arrival we were made aware that there was a party on Saturday night and that our room had been selected accordingly...

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Helpful?
Thank kealagirl
Jonathan S, General Manager at BEST WESTERN Dower House Hotel & Spa, responded to this review

Thank you for your lovely comments. I am delighted that you enjoyed your stay and that you found the staff to be wonderful. I am truly blessed in having such a fantastic team who all love their jobs. I will pass on your kind comments to the whole team, I know that they will all be ecstatic with your response....

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Breakfast Available
Official Description (provided by the hotel)
BEST WESTERN Dower House Hotel is as full of character as it is convenience, when you're not enjoying a good nights sleep, you can relax in our recently refurbished Imagine Health & Spa with a swim, treatment or work out.You'll not only enjoy the sights and sounds of the traditional market town of Knaresborough, but also the opportunity to take in beautiful river walks and historical landmarks such as Mother Shiptons Cave and the Castle ruins ... more   less 

Additional Information about BEST WESTERN Dower House Hotel & Spa

Address: Bond End, Knaresborough, Harrogate HG5 9AL, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Harrogate > Knaresborough
Price Range: $124 - $235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Dower House Hotel & Spa 3*
Number of rooms: 29
Reservation Options:
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Also Known As:
Best Western Dower Hotel
Best Western Knaresborough
Knaresborough Best Western
BEST WESTERN Dower House Hotel & Spa Knaresborough, UK - England
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Dower House Hotel & Spa staff and other travellers.
2 questions
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Poulton Le Fylde, United Kingdom
Preston, United Kingdom
over a year ago

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Questions? Get answers from BEST WESTERN Dower House Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor at the back was very quiet”
Skippy000, 14 Apr 2017 | Read review
“If you got good hearing avoid room above the pool, perfect for gym and pool, but you can hear the filter system at nights.”
N4504IVpaulg, 1 Feb 2017 | Read review
“Check the ceilings and beams -in some rooms these are very low !”
82carolem, 29 Jan 2017 | Read review
“Not the best if Xmas party nights”
Yorkshiremanpete, 16 Dec 2016 | Read review
“If you want quiet ask for a room not near the road. We had room 4 which was a bit noisy. Didn't spoil our stay though”
MrGraham421, 7 Dec 2016 | Read review
5 of 5