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Holiday Inn Rugby/Northampton

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Holiday Inn Rugby\/Northampton
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399 Reviews from our TripAdvisor Community

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Showing 394: English reviews
Reviewed yesterday NEWvia mobile

We stayed here for 1 night and it was a great hotel staff couldn't do enough for you room was spotless and the bed very comfy throughly enjoyed our night here, the breakfast the next morning was great and catered for the differ types of breakfast good selection for cooked breakfast with good choice of cereal and continental as well.

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Helpful?
Thank David W
Coventry, United Kingdom
Reviewed 3 days ago NEW

My family and I had a lovely stay at this Holiday Inn, first impressions were very nice, set in spacious grounds with updated decor throughout. The staff were pleasant and happy to help, the fitness club/swimming pool was a joy to use. The rooms were nice and clean, we had executive rooms, however we thought there needed to be a...

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Thank awwallerberger
Rugby
Reviewed 1 week ago

If you go to this hotel you risk a £100, parking fine. The hotel has handed its car park to a fines company who are happy to issue and unsolicited invoice which looks like a fine. To help any fellow travellers I would suggest you only go here if your appitatie for risk is high.

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Helpful?
1Thank davidrW6577TS
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

davidrW6577TS, we were sorry to learn from your review that you are in receipt of a parking charge notice. This parking system has been in operation for over twelve months now and has been successful in deterring the commuters who regularly left their vehicles in our hotel car park, causing issues for our genuine visitors and guests in securing a...

Derbyshire, UK.
Reviewed 1 week ago

We booked a last minute DBB deal at the hotel. It was very reasonably priced and it has been a while since we stayed at the hotel. Booking in was quick and we registered the car. We upgraded to an executive room which had clearly been recently renovated. The new design is clean and pleasant and the bathroom, although small,...

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Helpful?
Thank JoWilson
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you for your great feedback, JoWilson, we are so pleased that you enjoyed your stay with us at Holiday Inn Rugby-Northampton. Our bedrooms and bathrooms were refurbished last summer, along with new Hypnos beds and bedding, and these offer a lovely, fresh environment in which to relax. We hope you will visit us again when you will be assured...

Wickford, United Kingdom
Reviewed 2 weeks ago

I had almost given up on finding such great customer service, that is, until myself and family stayed here. Everyone was very pleasant and nothing too much trouble. We cant have been easy to accomodate as there was two vegetarians and one vegan amongst us plus a dog! Thanks to the catering staff for all your efforts. The room was...

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Helpful?
Thank Gill603
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you for your lovely feedback, Gill603, and we are delighted that you chose to share your Christmas with us and enjoyed a great stay. We very much look forward to welcoming you back to Holiday Inn Rugby-Northampton in the future. Nicky Guest Relations Manager

Leamington Spa, United Kingdom
Reviewed 4 weeks ago

I was contacted by Adrian, late in the evening of my arrival, informing me that the room I was due to stay in was faulty. I agreed to be transferred to the Holiday Inn (HI) Northampton West. On check-out not only did I find out that this hotel was more expensive but, a member of staff had trawled my Rewards...

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Helpful?
2Thank Nigel R
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Nigel R, Adrian has been in contact with you within the last 24 hours over this isolated incident and we offer our apologies again for the confusion which appears to have arisen over your room account. Adrian had given clear instructions on making you a reservation elsewhere and somewhere, there has been a breakdown in the communication of this message...

Lincoln, United Kingdom
Reviewed 4 weeks ago

Booked in at desk was not asked for vehicle reg number two weeks later I received a fine from the parking company. I rang the hotel where I was informed by a very rude receptionist that it was our own fault. There is an appeal procedure but, by reading a computer blog I found that it takes too long and...

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Helpful?
3Thank ianfoster1944
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Dear ianfoster1944, Your experience is not of the high standards we are normally so proud to offer to our guests and for which I offer our apologies. I have conveyed your feedback to our management team for their further investigation. It is a quick and simple process to appeal a charge by uploading a copy of your room account on...

Greater Manchester, United Kingdom
Reviewed 4 weeks ago

This Place is a great stop if you're travelling home from London, as I was. The property is just a stones throw from the motorway although there is nothing much close to the hotel in terms of amenities. The room was nicely decorated and tastefully furnished and I slept well. The Achilles heel of the Holiday inn chain is the...

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2Thank JSFULHAM
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you for posting a review following your stay and we are pleased that you enjoyed a comfortable night's stay. Your comments regarding the food have been conveyed to our Head Chef for his further investigation and we are sorry that it did not meet expectation. Parking is free for our hotel guests and visitors purchasing food and beverage within...

South Yorkshire, United Kingdom
Reviewed 4 weeks ago

it was a last minute booking that we made due a change in venue for a training course, On arrival the 2 ladies on the reception desk were very pleasant, Checking in was quick and easy, Our rooms looked as though they just had some kind of makeover, Better than a lot of lets say budget hotels, We stayed in...

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Thank PJD794
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you for your feedback PJD794 and we are pleased that you enjoyed a comfortable stay in our newly refurbished rooms. Your further comments regarding your dinner are noted. If you are able to provide us with any more detail over your disappointment, then we would be happy to discuss this with you. We are delighted that you would choose...

Reviewed 4 weeks ago via mobile

Stayed here on business for a number of one night stays and have had no issues .comfortable rooms good bar food and restraunt and most of all the staff are very friendly and welcoming which is good because I have had issues in the past at other holiday inns .Location good and close to motorway links and there are some...

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Helpful?
Thank jefflockhart1215
Nicola G, Guest Relations Manager at Holiday Inn Rugby/Northampton, responded to this review

Thank you for your positive feedback and recommendation and we are delighted that you enjoyed your stay with us at Holiday Inn Rugby-Northampton. We hope to welcome you back in the future. Nicky Guest Relations Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Set in its own grounds on the outskirts of historic Rugby in Crick, the Holiday Inn Rugby/Northampton is a spacious, elegant hotel. Its easy to reach just off the M1/J18. The Holiday Inn Hotel has 90 rooms with High Speed Internet Access and air conditioning; 2 are equipped for special needs and 13 Meeting Rooms. Relax in the hotel lounge and bar and dine here and in the cosmopolitan hotel restaurant. ... more   less 

Additional Information about Holiday Inn Rugby/Northampton

Address: 18 M1, Jct, Crick NN6 7XR, England
Region: United Kingdom > England > Northamptonshire > Crick
Price Range: $70 - $279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Rugby/Northampton 3*
Number of rooms: 90
Reservation Options:
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Also Known As:
Holiday Inn Rugby/Northampton Hotel Crick
Holiday Inn Crick
Crick Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Rugby/Northampton staff and other travellers.
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Rugby

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Questions? Get answers from Holiday Inn Rugby/Northampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“M1 is close by so please ask for advise at reception for a room with less traffic noise.”
 of 5 bubbles awwallerberger, 15 Jan 2017 | Read review
“Check potential costs if transferred to another hotel.”
 of 5 bubbles 976nigelr, 18 Dec 2016 | Read review
“we had a family room 104 and this had just been refurbished excellent”
 of 5 bubbles _clairescsh, 29 Aug 2016 | Read review
“Ground floor (35)”
 of 5 bubbles MervynC746, 15 Aug 2016 | Read review
“We liked our executive room on the first floor.”
 of 5 bubbles MRB01, 3 Jul 2016 | Read review
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