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We stayed at Reiver Lodge, unfortunately. When we arrived, late Saturday afternoon after a 3+ hour drive, we were immediately disappointed with the accommodation and garden. We had enquired as to whether it would be secure for our dog and had been told that it...More
Thank Susan L
Response from eamonngribben, Owner at Low Alwinton CottagesResponded 14 July 2017
Thank you for taking the time to review your recent visit. Our guest’s views are very important to us and we always welcome any constructive criticism that improves our business and we strive to keep our customers happy. We were preparing a reply to your...More
We have just returned from a week staying in Pheasant Lodge. The lodges are in a lovely location and are ideal for a peaceful break for those who like to get away from it all. We stayed in Pheasant Lodge, which on the whole is...More
My family of 5 stayed at Coquet cottage in August this year during one of the warmest weeks all summer.
The location of the cottage is amazing - we didn't need to get in the car for at least the first 4 days as there...More
Response from eamonngribben, Administrator at Low Alwinton CottagesResponded 19 September 2016
Good Morning Rachelulu,
Thank you for taking the time to review your recent stay with us.
I will look into each issue that you have noted in an attempt to improve the service that we provide our guests and pass your comments on to our...More
My wife and I stayed here in June 2016. After driving 8 hours (from West coast of Scotland and a property that put this to shame) we turned up to find the property hadn't been cleaned. After an hour messing about trying to get someone...More
1 Thank TobyH6
Response from eamonngribben, Administration at Low Alwinton CottagesResponded 12 July 2016
Thank you very much for taking the time to review your recent stay with us.
All feedback is extremely valuable to us, as we strive to improve our service to our guests.
I was concerned that your experience was not as you had...More
Went for my birthday weekend with our dog. First impressions were that it was set in a beautiful place and nothing but hills nearby.
Brought our dog along and at home we don't have our own separate garden so for it to have that made...More