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The Lighthouse

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Traveller (103)
Room & Suite (17)
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Overview
  • Excellent72%
  • Very good16%
  • Average7%
  • Poor4%
  • Terrible1%
Travellers talk about
“no alcohol”(14 reviews)
“fishing lake”(6 reviews)
“incense sticks”(5 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Suites
Pets Allowed
Wheelchair Access
4 Star Hotel
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Reviews (289)
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286 results
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201
48
21
12
4
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LanguageEnglish
201
48
21
12
4
Show reviews that mention
All reviewsno alcoholfishing lakeincense sticksconverted farmb bgluten dairyswimming poolstable blocklovely groundslight househealthy foodfox pubsmall kitchenunderfloor heatinglongleat ticketsguest houserelaxing stay
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1 - 5 of 286 reviews
Reviewed 5 days ago via mobile

We arrived earlier than check in (by 20 minutes) to an unstaffed reception desk. On advice of the printed sign called the number to make someone aware of our arrival, no response on 3 attempts. Another couple had arrived and tried twice. After almost 30...More

Thank CG76
Response from Simon W, Owner at The LighthouseResponded 4 days ago

Dear CG76, Thank you for taking the time to write your review. It is a shame that you have had a bad experience. With the renovations underway, we have had to temporarily move Reception to the annex, this will not be for long and we...More

Innkeeper's Favourite Review
Reviewed 21 December 2017

We had a wonderful stay at the lighthouse for our visit to Longleat. Made to feel very welcome and at home. Lively little lounge area with some childrens toys, a wonderful cafe serving excellent food and the family suite was perfect. Very happy to recommend

Review collected in partnership with this hotel
Thank D A
Response from Simon W, General Manager at The LighthouseResponded 23 December 2017

Thank you for your review. Very pleased to hear that you enjoyed all the Lighthouse has to offer, we love making people feel welcome and at home here. Warm regards Rowena

Reviewed 3 weeks ago via mobile

Overnight stay at the lighthouse lovely clean room, but our room was number 9 we felt it was a little small for a family. Small problem it had an adjoining door to reception & you could hear the staff & guests talking at 7.00pm. Breakfast...More

Thank mtwalmsley17
Response from Simon W, Owner at The LighthouseResponded 2 weeks ago

Dear mtwalmsley17 Thank you for your review, Due to renovations to the Farm House, Reception has been moved in order to give space while it is being refurbished. Thank you for bringing the noise you could hear to our attention. We intend to keep levels...More

Reviewed 4 weeks ago

We only stayed one night but if time had permited would have stayed longer. Very nice room and great staff. Lovely grounds with plenty of walks and fishing, good pub , The Fox , a short walk down the road . All Perfect.

Thank tony b
Response from Simon W, Owner at The LighthouseResponded 2 weeks ago

Dear Tony B Thank you for your review, We appreciate all guest feedback in order to improve in quality of service. With warm regards

Reviewed 8 March 2018

First impression was not great in room 5 of the stable block, the double room very small, little space for laying out our things considering we are on the road for a long time, and no ventilation to the outside other than a velux in...More

Thank Kingsley F
Response from Simon W, General Manager at The LighthouseResponded 10 March 2018

Thank you for your review Kingsley. As discussed on your departure we always pay attention to any feedback so will address the challenge of enabling the windows to open even when it is raining, without soaking the bed! Glad you enjoyed breakfast. Warm regards

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Most Booked Properties in Frome, United Kingdom
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Conference Facilities
Self-Serve Laundry
Breakfast Available
Details
Price range
US$120 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
Details
Price range
US$120 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Suites
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Traveller (103)
Room & Suite (17)
Dining (14)
Pool & Beach (4)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
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Carol C
27 December 2015|
Answer
Response from JanetWilliams | Property representative |
Hello, Apologies for the delay in responding to your enquiry. We have two practitioners who both offer esoteric massage, healing and connective tissue therapy. Please contact us directly if you would like more... More
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Votes
Room Tips
"Avoid the stable block rooms if possible"
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"Avoid the stables block"
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"We were upstairs over the Café Nouveau lovely, enough room with shower all you extras needed in bathroom cant..."
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"Ask for extra tea bags, if you like one before bed and a couple in the morning."
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