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Splash Landings Hotel

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2,320 Reviews from our TripAdvisor Community

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Showing 2,311: English reviews
Worcester, United Kingdom
Reviewed 29 July 2015

Great place to stay for a couple of days at Alton Towers. We all loved it. Rooms were clean and there was loads to do. The service from the staff was fantastic. It was quiet so there were very few queues here or in the park.

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Helpful?
Thank Dawn347
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Dawn347, Thank you for taking the time to review us on Trip Advisor, we are grateful for all feedback as it allows us to provide the best possible experience to every guest. It is great to hear that you had such a fantastic stay with us, and that you were able to enjoy short queues on our rides and...

London, United Kingdom
Reviewed 29 July 2015 via mobile

Stayed at Splash Landings Hotel for 3 days & 2 nights. Our room was clean and bed was comfy. There was a slight problem with the shower (screw was loose so shower head was falling off) which maintenance fixed right away, just wasn't happy that it wasn't checked before. Anyway, spent late afternoon in the waterpark and it was wonderful!!...

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Thank floserrano
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear floserrano, Thank you for taking the time to review us on Trip Advisor; we value all feedback as it allows us to ensure we are delivering the best possible experience, and appreciate you bringing matters to our attention. We are glad to hear that you all had such a great time with us, and were able to enjoy both...

Glasgow, United Kingdom
Reviewed 29 July 2015 via mobile

We visited the hotel in April 2015. We got a good deal and on booking I was worried about the hotel not being up to much. I was proven very wrong, the hotel was in a great location right next to the sky train which takes you to the park. The rooms were nice enough for all you are in...

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Thank tmc2902
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear tmc2902, Thank you for taking the time to review us on Trip Advisor, we highly appreciate all feedback, as it allows us to constantly work to improve the amazing experience which we deliver. We are delighted to hear that you had such a great time with us, and were able to enjoy the Waterpark and the convenience of the...

north yorkshire
Reviewed 29 July 2015

We stayed here for 1 night in June. Overall we were really impresswed with the hotel. Speedy check in and the rooms were lovely and clean with a TV and coffee facilities. Our room had a double bed and bunk beds and a cot. All were comfortable. The kids had activity packs on there beds which was a bonus. The...

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1Thank polamb
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear polamb, Thank you for taking the time to review us on Trip Advisor. It is fantastic to hear that you and your family had such a great time with us, and were able to take full advantage of the facilities offered. We're also glad to hear you enjoyed your meal at Flambo's Exotic Feast. We are sorry to hear...

Runcorn, United Kingdom
Reviewed 28 July 2015

My Girlfriend and I stayed at Splash Landings. The breakfast was nice and the room was very cosy and clean. Well ventilated and sound proof. The staff were friendly enough but not as friendly as some hotels we've stayed at. We have a lot of weekends away. It's more of a family hotel than that for couples, but all the...

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Thank Steve C
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Steve C, Thank you for taking the time to review us on Trip Advisor. We are extremely glad to hear that you had a great time with us, and found your room to be pleasant. We are always striving to exceed the expectations of our guests, and your feedback is important in ensuring that we are constantly improving our...

Reviewed 28 July 2015 via mobile

Just back from two days at Alton towers. Had such a wonderful time have been inspired to leave my first ever trip advisor review. Arrived at splash landings hotel at 10:30am and straight to check-in where Clarissa greeted us and was superb. She even gave us our room there and then as there was one ready. Room was spotless and...

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2Thank Paul R
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Paul R, Thank you for taking the time to leave us a fantastic 5 star review on Trip Advisor. We're so pleased to hear that you had such a brilliant time with us; it is important that we are able to recognise our teams when they perform fantastically, and it is clear that this is what they have done....

Newcastle upon Tyne, United Kingdom
Reviewed 28 July 2015

Really good hotel to stay with kids when visiting alton towers, rooms are quite spacious considering the price, only let down was the food, restaurant was pricey with mediocre food. The aqua park is really worth a visit but pre book tickets as it's cheaper.

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Thank wjb00
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear wjb00, Thank you for taking the time to review us on Trip Advisor. We value all feedback highly, as we are never complacent about the quality of the product which we are offering. In this respect, your comments about our food offering will be passed on to the Development team for their review, to ensure that we are constantly...

Reviewed 28 July 2015 via mobile

As you walk up to the hotel it has a feeling of Disney Land! The staff on cheque in are very welcoming. We arrived early and left out bags in the store whilst we spent the day in the Water park. It was fantastic. Our 3 year old loved every second and was particularly disappointed that he wasn't tall enough...

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1Thank Clarke1989
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Clarke1989, Thank you for taking the time to review us on Trip Advisor. We are delighted that you enjoyed your stay with us, and that we were able to make your special occasion extra special, we're also glad you had such a brilliant time in the Water Park, and hope your little one will be returning to enjoy Master...

Newcastle, United Kingdom
Reviewed 27 July 2015

Stayed here for two nights, with family. Great place for kids. Hotel rooms comfortable clean all amenities provided. Rooms didn't have wow factor for me, but kids loved it. My main comment has to be about the staff. Every single staff member, from housekeeping, reception, theme park, all depts were fantastic. Could not fault them. Lovely cheerful GENUINELY friendly and...

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Helpful?
Thank Tracy E
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear Tracy E, Thank you for taking the time to review us on Trip Advisor. We are delighted to hear that you, and your family, had such a brilliant time with us, and that all of our team members were delivering the signature exceptional customer service which we are so proud of. All of your comments have been passed on...

scotland
Reviewed 26 July 2015

On first arriving in the hotel you are slightly overwhelmed by the heat of the place. It is clearly a very family oriented hotel (clues in the fact that it is in a theme park!) with lots of bright colours and kids games etc. We were slightly early for check in so hung about the reception, where my nephew got...

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Thank d0ttyd0t
James G, Resort Excellence at Splash Landings Hotel, responded to this review

Dear d0ttyd0t, Thank you for taking the time to review us on Trip Advisor. We value all feedback from our guests very highly; as a business we strive to consistently deliver the highest quality experience, and it is essential to identify occasions where we have fallen short of this, to allow these to be rectified immediately. We are extremely sorry...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
Official Description (provided by the hotel)
Offering a bright and tropical taste of the Caribbean, the sun shines every day in this crazy Caribbean themed hotel! After a busy day relax in Ma Garrita’s bar, with superb views overlooking the Waterpark and fabulous entertainment into the evening. Splash Landings Hotel offers the perfect Caribbean getaway without stepping onto a plane!All guests will be left with that "Caribbean feeling", and a 'must do' for your stay is a visit to our fantastic tropical Waterpark. ... more   less 

Additional Information about Splash Landings Hotel

Address: Alton Towers, Alton ST10 4DB, England
Region: United Kingdom > England > Staffordshire > Alton
Price Range: $71 - $341 (Based on Average Rates for a Standard Room)
Number of rooms: 216
Reservation Options:
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Also Known As:
Splash Landings Alton
Splash Landing Hotel
Hotel Splash Landings
Hotel Landing Splash
Splash Landings Hotel Alton, England
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Questions & Answers

Here's what travellers have asked, with answers from Splash Landings Hotel staff and other travellers.
56 questions
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Questions? Get answers from Splash Landings Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try out of season and book in advance you can get some good offers”
 of 5 bubbles 612tracyr, 5 Jan 2017 | Read review
“Any really but the themed ones look fantastic!”
 of 5 bubbles pikus321g, 13 Nov 2016 | Read review
“You can upgrade to a themed room for £50 at reception”
 of 5 bubbles LKG144, 31 Oct 2016 | Read review
“Away from reception area where the noise from the vending machines can be heard all night.”
 of 5 bubbles pipsy589, 28 Oct 2016 | Read review
“Bottom floor are family and disabled”
 of 5 bubbles 693gemmap, 18 Oct 2016 | Read review
5 of 5