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2017-10-08 2017-10-09
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    Alton Towers Hotel

    Farley Lane, Alton ST10 4DB, England
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    2017-10-08 2017-10-09
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    Traveller (922)
    Room & Suite (167)
    Dining (22)
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    Peakstones Inn, Piggery & Friends Restaurant
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    Overview
    • Excellent37%
    • Very good31%
    • Average19%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “moon voyage” (106 reviews)
    “explorer room” (74 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Bar/Lounge
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Water Park
    All hotel details
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    Enchanted Village Lodges, Alton Towers Resort
    782 reviews
    #1 of 4 Speciality lodging in Alton
     
    Holiday Inn Express Stoke-on-Trent
    923 reviews
    #3 of 12 hotels in Stoke-on-Trent
     
    Travelodge Ashbourne Hotel
    331 reviews
    #1 of 3 hotels in Ashbourne
     
    Peakstones Inn, Piggery & Friends Restaurant
    146 reviews
    #5 of 5 hotels in Alton
     
    Write a Review
    Reviews (2,658)
    There are newer reviews for Alton Towers Hotel
    See the most recent reviews
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    11 - 15 of 2,643 reviews

    Reviewed 1 week ago via mobile

    We stayed with a baby and a toddler. We got a good deal on booking.com. Hotel is lovely if a little dated now and a little tired around the edges but our toddler loved it. Bedroom was lovely and spacious with two beds for the...More

    Thank Kiggyline
    Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 1 week ago

    Dear Kiggyline, Thank you very much for taking the time to review your recent stay at Alton Towers Resort on Trip Advisor. We’re delighted to hear that you had such a fun-filled experience with us and that you enjoyed your stay so much. Thank you...More

    Reviewed 2 weeks ago via mobile

    We stayed in the enchanted forest but booked a meal in the secret garden restaurant. Staff were lovely and service was efficient but the meals were inadequate for the price. The dishes we ordered were small and bland and not at all what we expected...More

    1  Thank Kate J
    Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 1 week ago

    Dear Kate J, Thank you very much for taking the time to review your recent visit to Alton Towers Resort on Trip Advisor. At Alton Towers Resort we do everything that we can to ensure every valued guest has a spectacular time with us, therefore...More

    Reviewed 2 weeks ago

    Went off-season, but there were still a lot of families. This hotel is set for one purpose only, and that's to cater for visitors to the theme park. The decor is definitely fun and quirky, and no doubt, designed to make guests feel that the...More

    Thank Mike P
    Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 1 week ago

    Dear Mike P, Thank you very much for taking the time to review your recent stay at Alton Towers Resort on Trip Advisor. We’re delighted to hear that your overall experience was a positive one. Thank you for your lovely comments about our wonderful staff,...More

    Reviewed 2 weeks ago

    Booked this hotel as a special offer through the annual pass and paid £70 for a moon voyage room. The room itself was of average quality with dirty shower, dirty towels and a broken X Box. I dread to think what the cheaper rooms are...More

    Thank Mark B
    Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 1 week ago

    Dear Mark B, Thank you very much for taking the time to review your recent stay at Alton Towers Resort on Trip Advisor. We’re delighted to hear that your overall experience was a positive one, and that the issues you encountered were dealt with promptly...More

    Reviewed 2 weeks ago

    Hotel was lovely, rooms very clean, staff friendly. Plenty of parking. and easy access to park. Was a little annoyed when the band piped up in the evening. We had a room right next to the lobby and a young baby with us. We were...More

    Thank Susan91825
    Response from AltonTowersCS, Customer Services at Alton Towers HotelResponded 1 week ago

    Dear Susan91825, Thank you very much for taking the time to review your recent stay at Alton Towers Resort on Trip Advisor. We’re delighted to hear that your overall experience was a positive one, despite the noise issue that you encountered. Thank you for your...More

    Enchanted Village Lodges, Alton Towers Resort
    782 reviews
    #1 of 4 Speciality lodging in Alton
     
    Holiday Inn Express Stoke-on-Trent
    923 reviews
    #3 of 12 hotels in Stoke-on-Trent
     
    Travelodge Ashbourne Hotel
    331 reviews
    #1 of 3 hotels in Ashbourne
     
    Peakstones Inn, Piggery & Friends Restaurant
    146 reviews
    #5 of 5 hotels in Alton
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Amenities
    • Top amenities
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Pool
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Things to do
    • Restaurant
    • Bar/Lounge
    • Pool
    Details
    • Price range
    • US$165 - US$371 (Based on Average Rates for a Standard Room)
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 175
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline so you can book your Alton Towers Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United Kingdom >
    • England >
    • Staffordshire >
    • Alton
    • Also Known As
    • Alton Hotel Tower ,
    • Alton Towers Hotel England
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    Traveller (922)
    Room & Suite (167)
    Dining (22)
    Pool & Beach (7)
    Hotel & Grounds (691)
    Bathroom (47)
    Family and Play Areas (10)
    Nearby
    Whiston Hall Hotel and Golf Club
    144 reviews
    5.99 km away
     
    Peakstones Inn, Piggery & Friends Restaurant
    146 reviews
    3.03 km away
     
    Nearby Restaurants
    Alton Bridge Hotel Restaurant
    190 reviews
    1.48 km away
    The White Hart
    80 reviews
    1.37 km away
    Rollercoaster Restaurant
    937 reviews
    .58 km away
    The Crooked Spoon
    450 reviews
    .24 km away
    Nearby Attractions
    Alton Towers Spa
    308 reviews
    .08 km away
    Alton Towers
    12,766 reviews
    1.58 km away
    Alton Towers Waterpark
    2,330 reviews
    .13 km away
    Cbeebies Land
    761 reviews
    1.45 km away
    Ask a question
    Questions & Answers
    LLear
    25 September 2017|
    AnswerShow all 4 answers
    Response from sezzylu | Reviewed this property |
    only in splash landing. you can buy a pass to use it though it's between £15.00 & £20.00 per person.
    0
    Votes
    Louise D
    9 September 2017|
    AnswerShow all 6 answers
    Response from Claire W | Reviewed this property |
    There was an iron and desk top ironing board in the moon voyage room.
    0
    Votes
    cc1987123
    7 August 2017|
    AnswerShow all 2 answers
    Response from edouardmary | Reviewed this property |
    I didn't notice any shops that sold helium balloons. Best to bring some with you.
    0
    Votes
    Room Tips
    "Stay in one of the newer hotels at the resort"
    Read review
    "For a treat"
    Read review
    "Don't bother paying over the odds for a themed room, there isn't really much difference for the money."
    Read review
    "Avoid the hotel unless you confirm your room has been refurbished this century."
    Read review
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