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Alton Towers Hotel

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Traveller (1073)
Room & Suite (226)
Dining (24)
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Overview
  • Excellent37%
  • Very good30%
  • Average19%
  • Poor8%
  • Terrible6%
Travellers talk about
“explorer room”(89 reviews)
“moon voyage”(99 reviews)
“the secret garden”(578 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,822)
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Traveller rating
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711 - 715 of 2,807 reviews
Reviewed May 17, 2016 via mobile

Got a great deal so made the most of a night at the Alton Towers Hotel. Late night take away pizzas were amazing, especially as my wife has Coeliac disease and they made her a gluten free pizza - always a nice touch as it's...More

1  Thank Martin C
Response from 180kate2015, Manager at Alton Towers HotelResponded June 30, 2016

Dear Martin C, Thank you for taking the time to write to us regarding your recent stay at the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very...More

Reviewed May 17, 2016 via mobile

Firstly if you're going to the park & staying over then park in the hotel, we made the mistake of parking in the main car park. The hotel actually surprised me, the decor is a bit quirky but the rooms are themed so it is...More

2  Thank Danielle A
Response from 180kate2015, Manager at Alton Towers HotelResponded June 30, 2016

Dear Danielle A, Thank you for taking the time to write to us regarding your recent stay at the Alton Towers Resort. Given our reputation as the UK’s favourite Resort we are always proud to provide such memorable experiences to our guests, and it's very...More

Reviewed May 16, 2016 via mobile

We booked the moon room back in January so have been waiting for this stay for ages! We weren't disappointed !! ... Got to the hotel and was greeted by an amazing guy called Tony, he was funny and also talkative which I feel was...More

3  Thank Beth200993
Response from Steph B, Customer Services at Alton Towers HotelResponded June 14, 2016

Dear Beth200993, Thank you for taking the time to review Alton Towers Hotel on Trip Advisor. We are delighted to hear that you had such a fantastic stay in our unique Moon Voyager Rooms in the Alton Towers Hotel. We take great pride in our...More

Reviewed May 16, 2016

Stayed at the hotel for 1 night and had a very comfortable and relaxing the staff were very helpful throughout my stay there was a lounge singer in the evening but was not to my taste sat in the beautiful garden with a beer and...More

1  Thank Roy C
Response from Steph B, Customer Services at Alton Towers HotelResponded June 14, 2016

Dear Roy C, Thank you for taking the time to review Alton Towers Hotel on Trip Advisor. It is very pleasing to hear of your enjoyable stay at the Resort and we are glad you got the chance to make the most of the stunning...More

Reviewed May 16, 2016

We booked an overnight stay so we could enjoy an evening meal at the new Rollercoaster restaurant. We spent the day in the park and arrived mid afternoon to check in. The receptionist was great with our sons and they must have impressed her as...More

2  Thank emmaO9256CI
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About
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Pool
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Bar/Lounge
Pool
Details
Price range
US$195 - US$347 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$195 - US$347 (Based on Average Rates for a Standard Room)
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1073)
Room & Suite (226)
Dining (24)
Pool & Beach (7)
Family and Play Areas (10)
Questions & Answers
Ask a question
Charlotte K
May 3, 2018|
Answer
Response from David K | Reviewed this property |
There should be a fridge in the room but it will depend on your room standard. Drop them a note and ask the question..
0
Votes
h_ormond
April 11, 2018|
AnswerShow all 5 answers
Response from Cefa21 | Reviewed this property |
Sorry for delay! Yes there is!
0
Votes
Kelly C
April 1, 2018|
Answer
Response from David K | Reviewed this property |
Not sure but I would say no. Cost to a business of that size would be enormous. We all know how Sky like to negotiate on pricing.....not. Enjoy your day there’s lots to do and I sure of the bars on site may show the sport.
0
Votes
Room Tips
"Over looking the lake"
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"Rooms away from the centre of the hotel will be quieter"
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"An Absolute must go Resort"
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"Best theme park, Smiler room is the best room!"
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