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The accommodation was poor.The room very tired and unclean
Some of the fixtures were worn and needing refurbished
The air conditioning did not heat the room sufficiently
I have reported the situation at check out.Indifferent reaction to the issues
Very negatively surprised.
Review collected in partnership with Hilton Hotels & Resorts
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I used to regularly stay here with me and my partner and is an ideal location that is close to the station with a couple of restaurants and places to eat near by.
The rooms are okay, we often found that we got hot and...More
Response from Donata P, General Manager at Hilton London CroydonResponded 11 May 2017
Thank you for taking the time in completing our guest survey as this plays an important part for us to hear from our valued guests and gives us a chance to improve our product and services where we might have missed out on....More
Good location away from the dreary town of Croydon, but good access to local retail park and amenities if needed
Very welcoming staff and friendly
Restaurant great service, bit over priced though
Room very accommodating, large and spacious and comfy bed.
Downside needed air con...More
Stpped here overnight. Lovely hotel really nice, room was fantastic. Really warm water. Resterant very nice . Staff really friendly breakfast was brill would deffinately stop thete again and the price was really good
I stayed here one night to be near my wife while she was in hospital
It’s normal business style hotel in a convenient location directly on the A23 with good complimentary parking facilities on site
On arrival I was given a free room upgrade and...More
US$60 - US$179 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#3 Luxury Hotel in Croydon
Number of rooms
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Response from Donata P | Property representative |
Please let me confirm that we do serve full English breakfast from Mon to Friday 6.30am -10.00am and during the weekend 7.00am -11.00am, if is not inclusive in the room rate additional cost is 14.095 per... More
Please let me confirm that we do serve full English breakfast from Mon to Friday 6.30am -10.00am and during the weekend 7.00am -11.00am, if is not inclusive in the room rate additional cost is 14.095 per person,