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The Lansdowne Hotel

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253 Reviews from our TripAdvisor Community

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Showing 225: English reviews
London, United Kingdom
Reviewed 9 January 2017

Rooms are comfortable and reasonably spacious. Decent sized bathroom - with a bath, which is not very common Friendly bar Health club Free wifi that actually works - which is a bit of a bugbear of mine. Location is handy for public transport

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Helpful?
Thank B3156BPdavidm
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear B3156BPdavidm, Thank you so very much for your extremely generous comments following your recent stay at The Lansdowne. I am delighted to hear that you valued your stay with us so highly and that you enjoyed your room as well as the bar and health-club facilities and we were able to enhance your stay in Croydon in some way....

Reviewed 8 January 2017 via mobile

Arrived for New Years and was disappointed. Placed luggage in the "store" sticky substance on shelf which has marked my suitcase. Sticky stains on carpet in room, we were upgraded for this. Broken sofa in the room and bathroom not overly clean. Tiny lift, 2 people plus luggage do not fit.

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Helpful?
Thank Joneser11
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Joneser11, Thank you very much for taking the time to leave us some valuable feedback in regards to your recent stay with us. I was disappointed to say the least when I read that you have had a bad experience, this is certainly not the image we want to reflect and as you can probably see from other reviews...

Sheffield, United Kingdom
Reviewed 7 January 2017

Decent location (a bit outside the city but close to communications), good price, a lot of friendly staff, and clean rooms. The room we got was not that big - pretty tight space - but the bathroom had on the other hand more of that. The first sentence in this review makes it very much worth the money.

Review collected in partnership with this hotel
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Helpful?
Thank mathiaso162
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear mathiaso162, Many thanks indeed for your very generous comments following your recent stay at The Lansdowne. I am delighted to hear that you enjoyed your stay and your overall service experience so much. Please let me know when you are planning a return as I would be delighted to look after your reservation myself. Your recommendation is greatly appreciated...

London, United Kingdom
Reviewed 1 January 2017

We had the smallest of the executive rooms at the top. Wasnt a problem was a decent size and very easy to make our way to the swimming pool area and jacuzzi. Across the road from the hotel is the shopping centre Whitgift which wasnt impressive on the outside to look at but once you get in and see the...

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Helpful?
Thank MinxyLBx
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear MinxyLBx, Many thanks indeed for your very generous comments following your recent stay at The Lansdowne. I am delighted to hear that you enjoyed your stay, your room and your overall service experience so much. Please don't forget to book directly with us next time to take advantage of our Members Special and for the lowest rates. Your recommendation...

Guildford, United Kingdom
Reviewed 19 December 2016

Nice looking hotel and very friendly welcoming staff. Although we only stayed one night would deffienetly go back again. Only slight downfall was the rooms were very hot as heating was on and windows don't open very wide.

Review collected in partnership with this hotel
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Helpful?
Thank jennyfJ8710SL
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear jennyfJ8710SL, Many thanks indeed for your very generous comments following your recent stay at The Lansdowne. I am delighted to hear that you enjoyed your stay and your overall service experience so much. Please don't forget to book directly with us next time to take advantage of our Members Special and for the lowest rates. Your recommendation is greatly...

Erith, United Kingdom
Reviewed 24 November 2016

The hotel was well presented and clean with a very helpful staff. However it doesn't have a restaurant and bar of it's own; consequently when I got back from my meeting at 8.30pm on a Sunday there was nowhere to get something to eat. Add to that the fact that Croydon seemed to close early on Sunday and the only...

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Helpful?
Thank Breach I
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear Breach I, Thank you for taking the time to post feedback on your recent experience with us. At The Lansdowne we genuinely value every piece of feedback that we receive as it helps us with regards to continuity and consistency, and helps us find ways to improve for future guests. I am glad that you found our staff friendly...

Reviewed 14 November 2016

I stayed here for one night only but still have a positive feedback. Room was clean and pretty, administration stuff is kind, check-in/check-out were quick and simple. Location: near shopping mall and pretty close to West Croydon train station (5-10 minutes of walking). Good free wi-fi. No private parking but 25% discount for parking inside the shopping mall. I did...

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Helpful?
Thank Alex S
Tomasz M, Front Office Manager at The Lansdowne Hotel, responded to this review

Dear Alex S, Thank you for taking the time to post your review of The Lansdowne on Tripadvisor. I am most grateful for your feedback, which is such a valuable source of information for me, regardless of whether it is good or bad, and helps me monitor the service we provide. It is music to my ears to know that...

Llanelli, United Kingdom
Reviewed 14 November 2016

First time staying and so surprised by how good it was. Great value for money and staff that are so friendly and do all they can for you. It's value is not just in it's prices but in the amazing way you are looked after. Free use of leisure facilities is an added bonus. Parking works out well and easy...

Review collected in partnership with this hotel
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Helpful?
Thank 770deey
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear 770deey, Thank you for taking the time to review our Hotel and sharing your experiences with everyone. I am extremely pleased that you enjoy your stays at Lansdowne Hotel! Your comments are a delight to read and thank you once again for taking the time to share your experiences. I would especially like to thank you for your positive...

Devon, United Kingdom
Reviewed 11 November 2016

Room was clean and tidy, bathroom was a good size, shower worked, what more can I say. Didn't use the gym etc, but everything else easy as described. If there was one negative, it is we felt the lift was cramped with two of us and baggage in it.

Review collected in partnership with this hotel
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Helpful?
Thank peterwT7533IB
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear peterwT7533IB, Thank you so much for your lovely comments following your recent stay here at The Lansdowne. Your recommendation is very much appreciated. Unfortunately the lift is a built-in feature of the hotel and, due to the initial design we are unable to do enlarge it, however much we might like to. I am however delighted to hear that...

London, United Kingdom
Reviewed 9 November 2016

Locked out on my birthday from 1am to 2:40am no one at the front desk .to open the door no key for the front door staff the worst elevator to small room to small .never agin stay somewhere in else hammersmith London.

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Helpful?
Thank corbinw872
Tomasz M, General Manager at The Lansdowne Hotel, responded to this review

Dear corbinw872, Thank you for booking a room at Lansdowne Hotel and for taking the time to review your experiences. I am extremely sorry for any disappointment you experienced at Lansdowne Hotel. I would be grateful if you could find time to call me at the Hotel (0208 861 3381) to discuss your feedback in more detail, as I have...

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Lansdowne Hotel is ideally located at the hub of Croydon's main business and shopping district, with superb transport links to central London (17 minutes), Heathrow and Gatwick airports and road links connecting to all the major motorways in the South East. Guests at the Lansdowne benefit from FREE WIFI, complimentary use of the extensive range of fitness equipment, relax in the pool or with a spa session at Solutions Health & Fitness Club within the hotel, discounted car parking. ... more   less 

Additional Information about The Lansdowne Hotel

Address: 1 Lansdowne Road, Croydon CR0 2BX, England
Region: United Kingdom > England > Greater London > Croydon
Price Range: $78 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Lansdowne Hotel 3*
Number of rooms: 42
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Questions & Answers

Here's what travellers have asked, with answers from The Lansdowne Hotel staff and other travellers.
5 questions
Ask a question
7 months ago
Doncaster, United Kingdom
7 months ago
Kildare
over a year ago
Croydon, United Kingdom
over a year ago

See all questions (5)

Questions? Get answers from The Lansdowne Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“dont stay here is my advise”
 of 5 bubbles rdouse, 23 Jan 2017 | Read review
“Ask for one away from the main road.”
 of 5 bubbles 796SteveW, 22 Jan 2017 | Read review
“Double room is much bigger than twin one”
  • Double room
 of 5 bubbles alexsE8719SG, 14 Nov 2016 | Read review
“All the rooms are the same but note the iron board in on the third floor only.”
 of 5 bubbles B42ABdonnap, 24 Aug 2016 | Read review
“Walk on by!”
 of 5 bubbles harrid982, 27 Jul 2016 | Read review
5 of 5