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Brook Kingston Lodge Hotel

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Brook Kingston Lodge Hotel
Brook Kingston Lodge Hotel
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591 Reviews from our TripAdvisor Community

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Showing 582: English reviews
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Cardiff, United Kingdom
Reviewed yesterday NEW

We were with a coach party. The reception area is small, but we were quickly allocated our rooms. We had been forewarned that there was a wedding reception that evening, only bar meals available. We took a bus into Kingston, a convenient bus stop outside the hotel and a frequent service. There is a very pleasant river walk and plenty...

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Helpful?
Thank Carolyn E
Chester, United Kingdom
Reviewed 2 days ago NEW

We arrived about 4pm as part of a large group and caused a bit of congestion in the fairly small reception area, that opens out into a bar cum eating space cum lounge. Not all the rooms were ready, so we had to wait in one of the other lounge spaces. The room was a reasonable size and did have...

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Thank Marion N
Bristol, England, United Kingdom
Reviewed 1 week ago

We booked for 2 nights into Brook Kingston Hotel. It is a great location for visiting Hampton Court, being only 3 miles away. On arrival we were greeted by friendly helpful staff and were shown to our room. It was clean with fresh bedding and perfectly adequate. The bed was comfortable (although far too soft for me.). We ate locally...

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Helpful?
Thank Lisa W
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Lisa W I am pleased to read that you found the Brook Kingston Lodge conveniently located for your recent visit to Hampton Court Palace and that Nitish and his team looked after you so well . I can only apologise for any problems you had with the power of the shower in your room and will pass this feedback...

Preston, United Kingdom
Reviewed 1 week ago via mobile

After having such lovely food from a menu with lots of choice I was really disappointed that the rooms weren't up to the same standard. The walls seem very thin and I spent most of the evening listening to doors being slammed shut between a room containing the yappiest dog I've ever heard and another room with a lady shouting...

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Helpful?
Thank hotelstay6
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear hotelstay6 It is always very disappointing for us to read that any guest has left the Brook Kingston Lodge so disheartened. I can only apologise that noise from an adjacent room left you with your current perception of the hotel. Whist this is not a complaint that we normally receive I do appreciate your feedback regarding this today. Of...

Ewell, United Kingdom
Reviewed 1 week ago

This was a very pleasant relaxed hotel and the cream tea and bubbly was very tasty We enjoyed it One annoying thing we were given vouchers for a tea and train trip but the organiser had cancelled our venue so this,was,an alternative visit at the same price Not really comparable things but we enjoyed the above anyway !

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Thank stevensG517PP
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear stevensG517PP I am delighted to read that you enjoyed your recent afternoon tea with us at The Brook Kingston Lodge and that you found the hotel a quiet and relaxing spot . I will pass your kind words on to Chef and the restaurant team and look forward to welcoming you back to dine with us again very soon....

Devon
Reviewed 1 week ago via mobile

A quiet location with great access to Kingston town centre and Richmond Park. Comfortable rooms and friendly staff plus free parking give good value at this hotel. Plenty of historical buildings along the river Thames such as Hampton Court for interesting day trips. Good transport links to London make this a good option for an all round experience.

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Helpful?
Thank silverlistener
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear silver listener Thank you for reviewing your recent stay with us and I am delighted to read that you felt comfortable and welcome throughout your time with us. Your kind words and rating are greatly appreciated by us all and I have asked Nitish to share your comments with all his team. It was pleasure for us to look...

Burry Port, United Kingdom
Reviewed 1 week ago

I had the pleasure of being a Tour Manager for a Tall Ships tour recently. I had a few telephone conversations prior to the tour with Nitish the Duty Manager to discuss Dinner and Breakfast times. All aspects of my requests were fulfilled in a most helpful and professional manner. It is nice to come across the "can do" attitude...

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Helpful?
Thank Emyr P
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Emyr P Thank you for bringing your group to stay with us at The Brook Kingston Lodge Hotel and it is wonderful for me to read that Nitish and his team looked after you and your guests so well. Thank you for your kind review and personal recommendation which means so much to us all. I hope you had...

Bridgwater, United Kingdom
Reviewed 1 week ago

We stayed at this hotel for two nights from 15 April 2017. It was part of a Newmarket Holiday to the Tall Ships Regatta in Greenwich. Excellent accommodation and full English breakfast (even though it said Continental Breakfast on our confirmation). This was a lovely surprise - first class. The only reason why I showed it as a 4 rating...

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Helpful?
Thank Jenny E
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Jenny E Thank you for choosing to stay with us and for taking a moment to write such a lovely review following your time with us .Once again I am extremely sorry for the missing wake up call and I do hope that this did not cause you any delay. I will, of course pass your kind compliments on...

Brighton , East Sussex
Reviewed 2 weeks ago

This is a family hotel , and you can tell, great customer service. Free car parking and WiFi. Rooms are very comfortable , great beds. I ate from the bar menu really good choice and quality. The staff cant do enough for you and that's what makes a real difference at this hotel. Very friendly and hospitable , I would...

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Helpful?
Thank rhodesiabill
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear rhodesiabill Thank you for your wonderful review and rating today and it was a pleasure for us to look after you whilst you were in Kingston recently. I will, of course, pass your kind words on to everyone later today especially Chef who will be delighted to learn that you loved her menu. If you plan to return again...

Reviewed 2 weeks ago via mobile

Not very happy that a hotel like this exist in Kingston. As soon I went inside, the reception area was messy and dirty. The type of people that was staying when I was there smelt of cigarettes and looked rough. People smoke just by the entrance and this does not make it very nice.

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Helpful?
Thank Zabih J
DUmmat, Director at Brook Kingston Lodge Hotel, responded to this review

Dear Zabih J The Brook Kingston Lodge Hotel is usually commended highly by our guests and residents alike and I can only apologise if the hotel did not suit you on this occasion. As you can see from earlier reviews the hotel and staff are consistently praised for their polite attention to detail. Although we do not usually receive such...

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Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
Brook Kingston Lodge, an Exclusive Hotel & Wedding Venue Alongside Royal Richmond Park, the 18th century Brook Kingston Lodge Hotel features 66 ensuite bedrooms, a beautiful private indoor courtyard, the Atrium Brasserie and two conference rooms for up to 60 delegates. Dating from 1726, the bespoke rooms at the Brook Kingston Lodge Hotel have free WiFi, comfy beds, quality linens and 24 hour room service. The Atrium Brasserie serves a contemporary British menu using seasonal produce. The Brasserie offers light lunches, dinner and afternoon teas, whilst the stylish Surrey Comet Bar serves popular beers and bespoke wines, alongside our modern bar menu. The Brook Kingston Lodge Hotel is just 6 miles from Central London, a 15-minute drive from Twickenham Stadium, 3 miles from Hampton Court, just 4 miles from Wimbledon and the fun filled West End is a 20-minute drive away. There is free on-site parking and great transport links. The Brook Kingston Lodge Hotel is only 20 minutes from London Waterloo and a ten minute walk from Norbiton Station. It's an ideal base for the M25, M3, M4 and Heathrow Airport is just 7 miles away. ... more   less 

Additional Information about Brook Kingston Lodge Hotel

Address: 94 Kingston Hill, Kingston upon Thames KT2 7NP, England
Region: United Kingdom > England > Greater London > Kingston upon Thames
Price Range: $125 - $281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Brook Kingston Lodge Hotel 4*
Number of rooms: 66
Reservation Options:
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Also Known As:
Brook Kingston Hotel Kingston Upon Thames
Kingston Hotel Upon Thames
Kingston Lodge Hotel
Hotel Style:
#1 Green Hotel in Kingston upon Thames
#4 Luxury Hotel in Kingston upon Thames
#4 Business Hotel in Kingston upon Thames
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Questions & Answers

Here's what travellers have asked, with answers from Brook Kingston Lodge Hotel staff and other travellers.
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Questions? Get answers from Brook Kingston Lodge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms opening on to the courtyard had a pleasant view.”
CarolynE74, 27 Apr 2017 | Read review
“Some rooms have access to interior courtyard”
709lisaw, 21 Apr 2017 | Read review
“We were in room 208 which was fine for a two night break”
JennyE392, 18 Apr 2017 | Read review
“South side are quieter”
A8661MOsteveh, 27 Mar 2017 | Read review
“Overlooking the inner courtyard is definitely a great choice!”
643ra, 28 Feb 2017 | Read review
5 of 5