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Thatchers Hotel

Hotels.comUS$62*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Thatchers Hotel
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522 Reviews from our TripAdvisor Community

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Showing 510: English reviews
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Southampton, United Kingdom
Reviewed yesterday NEW

outstanding friendly personnel at this hotel . Went out of there way to do everything they could to accommodate our stay. Recommend very highly if in the area. Difficult to add more unless you go to this hotel.

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Helpful?
Thank _wkp_farrow
Reviewed 1 week ago via mobile

I am staying a couple of nights here for work, upon arrival the staff were friendly and helpful, our card didn't work but a quick call down to reception and they bought a new one right away. I think the room is nice and clean and fresh with clean towels on the bed and in the bathroom. Nice shower then...

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Helpful?
Thank jason f
Norfolk
Reviewed 1 week ago

Stayed here on 13th May after booking a Thorpe Park package. Hotel is incredibly clean and well presented. Rooms were spotless. Only problem we found is none of us got a good night sleep (rooms 512/511) due to the mattress being so uncomfortable which is unusual for a hotel! Breakfast was a self-service buffet with plenty to choose from. I...

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Helpful?
Thank cakelover06
Caterham, United Kingdom
Reviewed 2 weeks ago

I stayed here on a Friday night recently with my partner. Got a Groupon deal for £66 which included breakfast. I must admit it was much nicer than I expected, nice room, huge bed and very clean. We were going to eat at the pub that is very close to the entrance of the hotel but after a few drinks...

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Helpful?
Thank Anita1965_12
Management response:

Dear Anita1965_12 Thank you so much for your feed back and for you lovely comments about the team and the stay as a whole. We have a new Food and Beverage Manager now and one of his projects will be breakfast display and contents. The gardens are indeed lovely throughout the day, perhaps you will find the need to be...

Stratford-upon-Avon, England, United Kingdom
Reviewed 2 weeks ago via mobile

They were so helpful when my original hotel was closed for the day and I wasn't notified and they found me a room! So thank you so much for helping me out 5 stars 😀😀😀would highly recommend this friendly hotel

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Helpful?
Thank Sonya P
Management response:

Dear Sinya P Glad we could help, any time. Kind Regards Kate Winston Operations Manager

Guildford, United Kingdom
Reviewed 2 weeks ago via mobile

Booked table for lunch. Restaurant empty at 1 pm but after all it was a Monday. My friend and myself had an excellent dining experience in spite of both suffering from a spring cold. Our waiter was charming and attentive. He recommended a Chilean white wine. Excellent choice. The octopus served with a touch of chilly majones and dressed salad...

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Helpful?
Thank ragnhild2016
Management response:

Dear ragchild2016 Thank you for your lovely comments all of which have been passed on to the team. You will very glad to hear that we have had our background music fixed and it is now piping through the hotel. We look forward to hosting another "friends get together" in the near future. Yours sincerely Kate Winston Operations Manager.

Sutton in Ashfield, United Kingdom
Reviewed 2 weeks ago via mobile

Me and my sister stayed here last night as part of our package deal to chessington world of adventures.. Brilliant base for our break, lots of laughs in the dining room when the manager told my little boy he had to wash up in the kitchen.. Food was lovely and reasonably priced. Staff were very friendly and when my nephew...

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Helpful?
Thank Ruthie P
Management response:

Dear Ruthie P I was so pleased that you enjoyed your stay. We are always pleased to welcoming the exhausted families following a day at Chessington. We look forward to greeting you gain in the near future....oh and there are always dishes to be washed... Many thanks again Kate Winston Operations Manager

London, United Kingdom
Reviewed 2 weeks ago

The staff were very friendly and couldn't be more helpful. The hotel is kept very clean. The rooms are very nice (we had a superior room) but it was very hot in the room even with the windows open and this is the only reason why I did not rate this hotel as excellent. The on-site restaurant is charming and...

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Helpful?
Thank SusieMark7
Management response:

Dear SusieMark7 Thank you so much for writing in following your stay with us. I was pleased to have read that you enjoyed your stay and everything that it entailed. Also thank you for your comment with regards to the hot rooms, we are starting to change over from winter to summer and the need to put fans in the...

Reviewed 4 weeks ago via mobile

I'm downgrading my review from yesterday. Awful nights sleep due to noisy plumbing and some kind of pump or machinery running. Disappointed as the rest of the hotel is ok but tired and if I'd have woken up refreshed I'd have let them off the tired fixtures and fittings, but you can't forgive disturbed sleep

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Helpful?
Thank Paul1273721
Management response:

Dear Paul1273721 I was so disappointed that your nights sleep was marred but this noise. If you are in the area again please contact me direct at the hotel as I would like to discuss this with you . Once again my sincere apologies Kind Regards Kate Winston Operations Manager

Cheadle, United Kingdom
Reviewed 4 weeks ago

We stayed at Thatchers Hotel last weekend to celebrate our Ruby Wedding Anniversary as we had had our wedding reception there 40 years ago. We had lunch for 23 guests in the Park View room on the Sunday. The service and meal were excellent - everyone commented on how good the food was. Thank you Thatchers for making it a...

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Helpful?
Thank Richard_Juliette
Management response:

Dear Richard_Juliette Many thanks for writing in following your pilgrimage down memory lane after 40 years of marriage. I am so pleased that you enjoyed your time with us and that you and your family were able to all get together for such a celebratory occasion. We too enjoyed catering your event and taking some photos of you from the...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Multilingual Staff

Additional Information about Thatchers Hotel

Address: Guildford Road | East Horsley, Leatherhead KT24 6TB, England (Formerly Ramada Guildford)
Region: United Kingdom > England > Surrey > Leatherhead
Price Range: $99 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Thatchers Hotel 3*
Number of rooms: 87
Reservation Options:
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Also Known As:
Ramada Guildford / Leatherhead Hotel Leatherhead
Ramada Leatherhead
Leatherhead Ramada
Thatchers Hotel Leatherhead, UK - Surrey
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Questions & Answers

Here's what travellers have asked, with answers from Thatchers Hotel staff and other travellers.
3 questions
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Questions? Get answers from Thatchers Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view from room”
_wkp_farrow, 23 May 2017 | Read review
“There is a lift at this hotel so accessibility should not be a problem to anyone with limited mobility.”
SusieMark7, 4 May 2017 | Read review
“Rooms in the newer section with shower were nice.”
Richard_Juliette, 25 Apr 2017 | Read review
“Pot luck i'm afraid.”
nigelblacker, 15 Mar 2017 | Read review
“Ask for a room in the newer area of the hotel”
MrsSelective, 1 Mar 2017 | Read review
5 of 5
Hotels.com
US$62* /night
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AMOMAUS$125
Booking.comUS$63
Hotwire.comUS$64
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*Disclaimer
Prices are for 1 room, 2 adults
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